Verified
I've been away and haven't had the opportunity to use my red light but I am extremely excited to get to it ... the plan is this week at some point Thank you speedy shipping and reasonable pricing ..... See more
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Verified
This is my second purchase. I am working out of town and was unable to bring the table unit with me. I was missing the health benefits relieving inflammation of lower back and better sleep so purchase... See more
Company replied
Verified
I had some issues with the usps, at Bestqool’s customer service, I worked with Owen, he was absolutely the best!! He helped resolve the situation & was very helpful & nice through the whole process!... See more
Company replied
Verified
I purchased the BQ60 Red Light Therapy panel and, though I've only been using it for a few days, I'm very happy with my purchase. It works as designed and seems heavy-duty enough to last for quite a w... See more
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Company details
- #34 of 132 best companies in Health and Beauty Shop
About Bestqool
Written by the company
Be Healthy. Be Happy. Enjoy your life.
Bestqool designs and manufactures high-quality, effective clinical-grade red light therapy that provides long-term value for customers.
Why choose Bestqool?
High power output: Our research and design laboratory develops the latest light therapy technology and highest engineering specifications to ensure that Bestqool products are efficient, powerful and reliable.
High-quality customer service: We are committed to ensuring that our customers are satisfied with our products and services. We won't rest until all of your issues are resolved.
FDA Class II and tested report: Our products are certified as FDA Class II medical devices. Additionally, we are delighted to share the testing data from LightLab, a reputable US-based testing institution, ensuring product quality and reliability.
Continuous innovation: We are committed to innovation and our technical research team is dedicated to developing new products and services – sign up to our newsletter to be kept informed.
Trustworthy quality: Our products undergo rigorous testing and quality control checks to ensure that they meet the highest industry standards.
VISIT OUR WEBSITEShippment and Product Quality
The fastest and most reliable delivery, the highest quality.
Bestqool are dedicated to providing the fastest and most reliable shipping methods to ensure your red light therapy products arrive promptly. The team continuously develops and rigorously tests our products to uphold the highest standards of quality, living by the motto "Stronger, Better"
Contact info
United States
- help@bestqool.com
- bestqool.com
4.6
Excellent
137 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
Verified
Anticipation is keeping me waiting 👏👏👏…
I've been away and haven't had the opportunity to use my red light but I am extremely excited to get to it ... the plan is this week at some point
Thank you speedy shipping and reasonable pricing .. I'm certain I'm going to love it
Date of experience: June 29, 2025
Reply from Bestqool
Thank you so much for your trust in Bestqool and for the kind words! We're delighted to hear you're excited to start using your BQ40 and Redot S. If you have any questions or need support along the way, feel free to reach out.
Enjoy your red light therapy journey!
Verified
Good stuff
Fast delivery, and seems like a quality built product. 3-year warranty.
Date of experience: July 05, 2025
Reply from Bestqool
Thank you for your positive review. If you have any questions, please contact us.
Verified
Customer service was quick to reply and…
Customer service was quick to reply and solved my problem right away. I got my product and I couldn’t be happier with it
Date of experience: June 24, 2025
Reply from Bestqool
Thank you so much for your kind words and for sharing your experience!
We’re delighted to hear that you’re loving your Bestqool device. We look forward to hearing your thoughts after using it for a while.
Thanks again for your support!
Verified
Quick delivery
Quick delivery. Well packaged. No damage or defects. Product performance is great
Date of experience: June 23, 2025
Reply from Bestqool
Thank you so much for the wonderful feedback! We're glad to hear that you're enjoying the performance of your Pro100. If you ever have any questions along the way, don’t hesitate to reach out.
Verified
Excellent Customer Service
I ordered the wrong power adaptor. They spotted it was the wrong one for my region, and got in touch to check before shipping the item to me. Great attention to detail.
Date of experience: June 21, 2025
Reply from Bestqool
Thank you so much for the kind words! At Bestqool, our customer service team is made up of pros who genuinely care about getting every detail right—all to make sure you have the best possible experience.
Verified
This is my second purchase
This is my second purchase. I am working out of town and was unable to bring the table unit with me. I was missing the health benefits relieving inflammation of lower back and better sleep so purchased the redox s belt. Thank you for another great product.
Date of experience: June 14, 2025
Reply from Bestqool
Thank you so much for choosing Bestqool again and for your continued support! If you ever have any questions or need assistance, don’t hesitate to reach out.
Wishing you continued relief and great sleep!
Verified
Refurbished is worth the Money!
We bought a refurbished unit expecting it to have some noticeable flaws. The unit arrived in the time described and had such a minor scratch we had to look for it. The unit is very powerful and we’ve been very pleased with it.
Date of experience: June 16, 2025
Reply from Bestqool
Thank you so much for your review! We take great care to ensure all of our products meet high-quality standards, even the refurbished products. Your trust means a lot to us.
Verified
Great customer service
Great customer service - very professional, courteous and friendly, quick to respond and address the needs and concerns of the customer. It was easy and pleasant to work with, thank you!
Date of experience: May 27, 2025
Reply from Bestqool
Thank you so much for your kind words and support! We're truly grateful for your feedback and will continue doing our best to provide top-notch service. If you have any further questions or need any assistance, please feel free to reach out to us.
Verified
The Redot S
The Redot S seems to be a quality product. It’s simple to use and has a lot of functionality, especially for the price. I’ve just begun using it so time will tell, but it is exactly what I was hoping it would be.
Date of experience: June 02, 2025
Reply from Bestqool
Thank you so much for your warm words and for choosing the Bestqool Redot S! We’re delighted to know that the device is meeting your expectations in terms of quality, functionality, and ease of use.
Enjoy the full benefits of red light therapy as you continue using it. If you have any questions along the way, don’t hesitate to reach out!
Verified
Customer services
I had some issues with the usps, at Bestqool’s customer service, I worked with Owen, he was absolutely the best!! He helped resolve the situation & was very helpful & nice through the whole process!!
Thank you Owen!!
Date of experience: May 30, 2025
Reply from Bestqool
Thank you so much for your kind feedback! Our customer service team is committed to doing everything possible to help our customers, and we’re glad we could assist you.
Verified
Best customer Service ever !!!!!
I absolutely love my device but was off to a rocky start with it not working properly !
With care , support and excellent customer service it was replaced ( with shipping costs ) immediately !
The new product is exceptional and I cannot imagine living without it now ! 😊
Date of experience: May 31, 2025
Reply from Bestqool
Thank you so much for your kind words and support! We’re truly honored to hear that you love your device and had a positive experience with our customer service team. At Bestqool, we always put our customers’ satisfaction first, and we’re here to ensure you receive the best possible service and products that truly make a difference. Wishing you continued wellness and happiness!
Verified
It works like it said
It works like it said. Hopefully I will get the results I want.
Date of experience: May 27, 2025
Reply from Bestqool
Thank you so much for your feedback! Take your time to enjoy all the benefits that red light therapy can bring—wishing you great results ahead!
Verified
I feel brighter and glowy skin after…
I feel brighter and glowy skin after using a week
Date of experience: May 19, 2025
Reply from Bestqool
Thank you so much for your feedback! If you have any questions or need assistance with your BQ 60, please feel free to reach out to us anytime.
Verified
Reply from Bestqool
Thanks for your review! We are committed to providing red light therapy devices that really work. Please feel free to reach out if you have any questions or concerns! :)
Verified
The produce is compact is good for me.
Date of experience: April 29, 2025
Reply from Bestqool
Thank you so much for your kind words to the Bestqool BQ40! If there's anything we can assist you with, please don't hesitate to reach out.
Verified
The red light has really helped lighten…
The red light has really helped lighten my scars from my abdominal surgery and breast lift
Date of experience: March 23, 2025
Reply from Bestqool
Thank you so much for your feedback! We're delighted to hear that you're seeing great results. Keep enjoying the benefits of red light therapy with your Bestqool Redot M!
Verified
Wonderful Customer Service!
I made a mistake making my first order I contacted customer service. They were very timely efficient, and even suggested the best device for me, which was the bq60! Very pleased with my purchase
Date of experience: April 26, 2025
Reply from Bestqool
Thank you so much for your warm words and support! Enjoy red light therapy with Bestqool BQ60.
If you ever need anything, feel free to reach out to us anytime!
Verified
Love the intensity and effectiveness of…
Love the intensity and effectiveness of the product, will need to post an update in about three weeks. A bit disappointed that a stand costs over $200.
Date of experience: April 26, 2025
Reply from Bestqool
Thank you for your support of the Bestqool Pro200 and for your feedback!
The Adjustable Mobile Stand is built with high-strength aluminum alloy, compatible with 99% of panel lights, ensuring great durability and value.
If you're considering purchasing one, we also recommend keeping an eye out for our holiday promotions, where you might be able to get it at a more discounted price!
Verified
versatile size and easy to use
Appears to be a good and effective product! Would have appreciated it being packaged in something additional than just it's own box, like a sealed bag.
Date of experience: April 13, 2025
Reply from Bestqool
Thank you so much for appreciating the Bestqool Redot M device!
We also truly value your feedback regarding the packaging. We have noted your suggestion and will definitely consider it.
Verified
Excellent customer service.
Date of experience: April 12, 2025
Reply from Bestqool
Thank you so much for your kind words! We try our best to provide excellent service all the time. If you ever need anything, don’t hesitate to reach out.
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