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Best Choice Products Reviews 14,801

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TrustScore 4.5 out of 5

4.5

Furniture Store
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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers are pleased with the products, highlighting their quality and the fact that they are well-made. Consumers appreciate the reasonable prices and consider them a good value for the money. People are also satisfied with the order process and the delivery service, which is often fast and efficient. Consumers find the products easy to assemble and use. The designs are well-thought-out and the products are sturdy and attractive. Reviewers also appreciate the company's customer service, which is responsive and helpful. Overall, customers are happy with their purchases and would recommend this company to others.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars
Verified

I was quite pleased with the price ($34) of the 4' x 2' metal raised bed kit that I ordered. The kit arrived within a couple days of ordering and was safely packed within a 12"² cardboard box that inc... See more

Rated 5 out of 5 stars
Verified

We needed to replace our mattress for a while and was hesitant buying it online without testing it first. After reading the description and customer reviews, we decided to give it a try. We are sure g... See more

Rated 2 out of 5 stars
Verified

I purchased the children's picnic table with boxes and umbrella. Upon opening, I noticed that the table legs and support were stained but the table itself and the seats were raw wood. The online... See more

Rated 5 out of 5 stars
Verified

I will say, these guys are the bomb when it comes to customer care, they are always there! If you're missing a part, which is unusual, but they're there making sure you are taken care of... I have... See more

Company details

  1. #84 of 173 best companies in Furniture Store

Information provided by various external sources

At Best Choice Products, we’re here to change how you shop. Defined by our products, customers, and savings; we’re re-inventing the world of online retail. We keep it simple: meticulously committed to providing you with a shopping experience that never compromises quality or value. You get both every time. It’s uncomplicated, it’s generous, and it’s our honest promise.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

15K reviews

5-star
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Replied to 75% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot
Rated 4 out of 5 stars
Verified

Attractive sofa

We bought a couch from Best Choice. It’s not as comfortable as it could be (needs more padding in the seat cushions) and the legs are black plastic rather than wood, but the fabric is soft and attractive, and the couch looks nice. It shipped quickly and was easy to put together. For what we paid, we are happy with it.

Date of experience: June 08, 2025

Rated 5 out of 5 stars
Verified

I got the one person tent

I got the one person tent. It was affordable, super good quality and I can deftest it up on my own. I’m not tall, 5’4” and it’s very easy for me at the farmers market! It looks good as well! Delivery was like 3 days I think! I ended up buying a second one just to have around.

Date of experience: June 08, 2025

Rated 5 out of 5 stars
Verified

Couch purchase

The couch purchased was perfect! It was small and fit perfectly in the room. The price was also great

Date of experience: June 07, 2025

Rated 5 out of 5 stars
Verified

Broke our old tent

Broke our old tent, went to your site and ordered new one, process was simple, delivered quick!

Date of experience: June 08, 2025

Rated 5 out of 5 stars
Verified

Great umbrella

Great umbrella. Looks great. When I called with questions about the weight needed they were answered promptly.

Date of experience: June 06, 2025

Rated 2 out of 5 stars
Verified

Table not as pictured

I purchased the children's picnic table with boxes and umbrella. Upon opening, I noticed that the table legs and support were stained but the table itself and the seats were raw wood. The online picture of the product does not show this. I contacted Best Choice Products and they sent me a new one. It was exactly the same as the first one. The table seems nice but it looks very strange with the two different colors.

Aside from the appearance, the table seems sturdy and I hope our grandchildren enjoy it.

I would not have purchased this if I had known of the color disparity.

Date of experience: June 05, 2025

Rated 3 out of 5 stars
Verified

Perfect fit, but not perfect.

My couch was delivered in 2 boxes as described, but not confirmed. The 1st part of assembly was impossible and one of the major support hinges was stripped and couldn't be used. The comfort level was not the same as one I had tried. Still happy with it though.

Date of experience: June 03, 2025

Rated 1 out of 5 stars

Worst company ever.

Worst company ever.. ordered a 12x12 canopy.. they took my money but can't find my order anywhere... when I ordered the canopy said it would be here by Wednesday.. but after payment the shipping changes to 2 days later.. I ordered it to be here Wednesday not days later

Date of experience: July 01, 2025

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