Bespoke India Travel Reviews 341

TrustScore 5 out of 5

4.9

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

Review summary

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its exceptional service, seamless organization, and personalized approach to travel planning. People highlight the meticulous attention to detail in crafting itineraries that cater to individual needs and preferences, ensuring a memorable and stress-free journey. Consumers appreciate the knowledgeable guides, careful drivers, and comfortable accommodations. The company's ability to handle unforeseen circumstances, such as route changes due to flooding, without additional charges, further demonstrates their commitment to customer satisfaction. Reviewers also recommend the company for their holidays, highlighting the ease of the booking process and the excellent locations suggested.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars

Anil at Bespoke India Travel put together the perfect Nepal itinerary for our group of 3. We wanted to experience the splendour of the mountains, village life, city culture and try some wildlife spott... See more

Company replied

Rated 5 out of 5 stars

Just returned from a fantastic 23 night trip to Mumbai, Rajasthan and Kerala arranged by Sanjay. We already had an itinerary and prices when I came across BIT at the Destinations show. On a whim I a... See more

Company replied

Rated 5 out of 5 stars

Bespoke India was top-notch in planning and then supporting me through my first visit to India. Himanshu Joshi worked carefully with us on 2 segments of this trip (one with a companion and one alone... See more

Company replied

Rated 5 out of 5 stars

They really listened to what experiences we wanted in our first trip to India, and crafted a wonderful itinerary. We got to spend time in large cities, seeing historic sights, but then non-stop acti... See more


Company details

  1. Tour Operator
  2. Tour Agency
  3. Travel Agency

Written by the company

We here at Bespoke India Travel takes your travel to India and our other regions seriously - every guest means a lot to us and our Objective is to make sure that the experience you have with us is one that is rich in adventure and full of layers - we want this trip to be one that you can look back and think that this was a vintage holiday! Your monies are fully protected from Day 1 as we operate with the Travel Trust Association which delivers you a complete financial protection – so you can travel with peace of mind. Contact us at 0044-203-617-1133 or through our website http://bespokeindiatravel.co.uk Our experienced UK-based travel consultants will give you accurate, up-to-date travel information. They travel regularly and extensively in the region to make sure your attractions, hotels, and local guides meet our top-notch standards. Our countries include India ,Nepal ,Bhutan and Sri Lanka in South Asia. We also operate fantastic holidays in SE Asia -Thailand ,Malaysia ,Singapore ,Vietnam, Cambodia ,Laos and Indonesia. After nearly 30 years in the travel industry we are always happy to impart our honest advice , what's practical and of course the unmissable places.


Contact info

4.9

Excellent

TrustScore 5 out of 5

341 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

A personalised service and great value.

We did the Golden Triangle plus Ranthambore with BIT in April after talking to Sanjay at a travel exhibition. Bespoke India Travel deliver a personalised service which I could not recommend the. highly enough, particularly for those considering a first time trip to India. We spoke to Sanjay a number of times ahead of the trip who tailored the holiday exactly to meet our needs and it is this personal approach that makes them stand out from other operators.

The transfer service and excursions were seemless, very well organised, and made our multi-stop trip effortless. We usually like to organise our trips, transfers, and excursions ourselves, but we werevery happy to hand that over to BIT which allowed us to focus on the experience without the stress of negotiating travel and entrance tickets. All of the hosts, home stays, hotels, BIT transfer staff, and our driver were excellent. When we next go to India we will go with Bespoke India Travel.

Date of experience: April 08, 2025

Rated 5 out of 5 stars

Great trip to Bhutan.

We were 3 siblings meeting up from all corners of the globe and Anil from Bespoke India Travel organised a fantastic trip for us in both Kolkata and Bhutan. The accommodation, guides and drivers and meals were marvellous. Our 6 nights in Bhutan were wonderful with a mix of historic sites, Buddhist temples and hiking. Hiking to Tigers Nest followed by a hot stone bath, visiting the wildlife rescue park in Thimphu and the fertility temple near Panakha were highlights. Almost everything was covered in the tour price and the daily arrangements were seamless. The guide went out of her way to ensure local events were not missed.

Date of experience: May 02, 2025

Rated 5 out of 5 stars

As a solo senior female traveller it is…

As a solo senior female traveller it is important to be able to trust your travel agency who needs a good understanding of your “wish list”. I had already been to India and Kerala several times and wanted an off the beaten track vacation not repeating sites I had already visited. Hotels are not my favourite so I asked for ‘manageable’ hotels and/or homestays.
Followed a lot of email exchanges between Anil in India from Bespoke India Travel and myself in France and he managed to craft a fantastic itinerary respecting my requests as far as possible and his suggestions added to the richness of my 5 weeks in India. My itinerary started in Kerala, going on to Tamil Nadu and via Hampi ending up in Gokarna, Goa.
I had two excellent drivers, especially my second driver, Mr Prince, was outstanding and a good companion over 15days, doing everything to turn my trip into one of my best holidays ever. Between him and the office no matter was too big or too small and there was always a quick solution/response.
Every guide in every destination was very knowledgeable, friendly and helpful.
A great thank you to “Bespoke India”, Anil, the home team, the drivers and the guides for having made my trip a truly wonderful experience.
And sorry for the delay in giving my review – am already busy looking into my next tip, probably to Shri Lanka…

Date of experience: January 03, 2025

Rated 5 out of 5 stars

Bespoke India is just that

Bespoke India is just that, Sanjay’s knowledge, skills and advice enabled us to have the most wonderful 3 week trip to India - which started in the North and ended in the South.
After meeting Sanjay and a number of follow up conversations he put together the perfect itinerary.
There was every attention to detail (including dietary requirements). All our accommodation was perfect and an experience on its own. Our drivers and guides were all knowledgeable, friendly, helpful and professional as were the team on the ground in India.
I would highly recommend Sanjay at Bespoke India it was definitely a 5 star experience.

Date of experience: March 01, 2025

Rated 5 out of 5 stars

Fabulous India

On receiving an invite to a wedding in Lucknow, I decided to make a special
trip and travel bespoke. From the moment I contacted Bespoke India and spoke with Sanjay I knew I was ‘in good hands’. The outline of my trip was quickly decided and Sanjay set to work on the final details.
I was delighted with the destinations, Hotels and flights chosen. From the first moment in Dehli, I received the best care and attention, from the friendliest, caring team…..everything ran like clockwork, at airports and Hotels. My driver from Udaipur through to Jaipur, was fantastic…calm, considerate and a good companion over eight days. The attention to detail was second to none, guides at every destination truly a ‘fount’ of knowledge bringing each city to life…..making my journey through Rajasthan a delight and the final stop to Lucknow also knowing that the team in each city was there to ensure all was well. I will contact Sanjay for my next trip to India….from my first day to my last day back in Delhi, a member of his team made sure that I was looked after….truly a magical holiday! Sanjay and his team at “Bespoke India”. “Simply the best” Andrea 🙏

Date of experience: November 01, 2024

Rated 5 out of 5 stars

We had a great time in Bhutan

We had a great time in Bhutan. I want to especially commend our guide Chimi Dorji, and our driver Tashi. Chimi was informative and entertaining and massively helped us understand the country. He went out of his way to give us what we wanted - 2 great examples being that we wanted to try out archery (the national sport) which we did - and also the Bhutanese variant of darts, great fun - and we were keen to see a festival. In the latter case he gave us the choice of the drive to Gasa or a trip to the local festival, we chose the latter, it was a great experience.

In a short trip it is difficult to see Central and Eastern Bhutan. I have been there before, and exited the country across the land border into India in the East. Most of the obvious sights are in the West anyway (Punakha Dzong, Tiger's Nest) but one of the attractions of the country is the remote and wild places off the beaten track, and it was hard to get a feel for that in the Thimphu - Punakha - Paro circuit. Maybe when east-west air connections are better, a future trip would go Paro - Thimphu (probably deserves only one night's stay to be honest) - Punakha and then eastwards by road and ultimately back by air to Paro.

Anyway we had a great time in the lovely country that it is, the hotels were very good and all the arrangements worked smoothly. Thanks to Anil Chauhan for making it work for us!

Date of experience: April 09, 2025

Rated 5 out of 5 stars

Fabulous & Very Interesting Trip

Recently returned from nearly 3 weeks in Kerala and then Mumbai. Everything was highly organised; hotels, drivers, meals, tours and guides etc. Would highly recommend Bespoke India!

Date of experience: February 25, 2025

Rated 5 out of 5 stars

One of our best ever holidays

We had a 3.5 week holiday in India, organised by Sanjay of Bespoke India.
Our first week was spent in the north west in Punjab and Shimla. We travelled by train to Delhi to fly on to Mumbai for a city break. This was followed by 12 days in Kerala which had great variety- beginning at Fort Cochin, then on to the Western Ghats, including a beautiful memorable homestay. The houseboat was also a highlight.
Sanjay listened to our “Wish List”and then crafted a fantastic itinerary, and all his suggestions added to the richness of our time in India. We had two excellent drivers, especially our Keralan Driver, also called Sanjay, who really looked after us. Every guide in every destination was superb – welcoming, friendly and very knowledgeable.
We look back on this holiday as one of our favourites – we are incredibly grateful to Sanjay and Bespoke India.

Date of experience: March 15, 2025

Bespoke India Travel logo

Reply from Bespoke India Travel

Dear Mark and Alison,

It was an absolute pleasure meeting you both and assisting with the planning of your journey. At our core, we view each trip as a collaborative experience—never a one-size-fits-all approach—and it’s always deeply rewarding when our guests return feeling that their holiday was truly exceptional.

Hearing that your trip felt like a “One of our best ever Holidays” brings us immense joy and is exactly what drives us as travel curators.

We sincerely look forward to the opportunity to work with you again in the future.

Warm regards,
Sanjay

Rated 5 out of 5 stars

Excellent Support - enhanced every aspect of our trip

We've recently returned from a 40-day trip organised by Sanjay. The trip was amazing, as was Sanjay's energy, professionalism, and insight in advance of the trip. In addition to the excellent planning and briefing in advance, Sanjay's 'on the ground' team in India were excellent too - helping us to make occasional adjustments as we went. No matter was too big (or too small) for them. We'd thoroughly recommend Sanjay and Bespoke India Travel and will certainly book with them again.

Date of experience: March 29, 2025

Bespoke India Travel logo

Reply from Bespoke India Travel

Dear Andy.
It was a real pleasure to work with your party who were always receptive to suggestions .It's always one of our main objectives is to have our guests have the best possible experience in this amazing country and we would look forward to helping you see more in the years ahead.
Thank you once again for trusting us.
Sanjay

Rated 5 out of 5 stars

Best of North India

My wife & I returned recently from a three week journey through Northern India.
From the outset,Sanjay at Bespoke India Travel was available to offer advice/suggestions regarding our itinerary and always listened to our ideas/requests.
The holiday itself was faultless,from the quality of accommodations,organisation of the various train journeys and the quality of guides at all locations.Special mentions must also be given to Aman in Delhi,who kept in contact throughout our trip,and Chandrapal,our excellent driver who took us everywhere,safely and considerately.
We thoroughly recommend BIT for their depth of knowledge,attention to detail and expertise in itinerary planning for their customers.We most certainly hope to use these services again.

Date of experience: February 25, 2025

Bespoke India Travel logo

Reply from Bespoke India Travel

Thank you Paul - it was a delight to have our conversations together about India and so much more -You shared your happy experiences with us whilst you were travelling and which we always encourage and this always lifts our team to know that folk are having the most memorable time- thank you Sir and look forward to serving you both again.

Rated 5 out of 5 stars

Great holiday in Kerala organised by…

Great holiday in Kerala organised by Anil at Bespoke Travel. The itinerary was well planned and varied, the booking process was easy and efficient, with plenty of flexibility to work round our requirements. The hotels were lovely, our driver great, everyone was friendly and welcoming. Recommend!

Date of experience: April 01, 2025

Bespoke India Travel logo

Reply from Bespoke India Travel

Thank you Hazel - Anil will be thrilled to know you mentioned him.

Rated 5 out of 5 stars

Thank you for fantastic holiday in India.

We had a wonderful time in India thanks to Bespoke India Travel. It is a fantastic country and the itinerary Sanjay at Bespoke put together for us was perfect. We started in Mumbai and then toured Kerala. The itinerary allowed us to fully immerse ourselves in the culture of the country and enjoy some fantastic experiences. The people are all so friendly. The food was great and the wildlife interesting and varied.

All the Bespoke representatives and the guides were excellent and enthusiastic about what they were doing. All were very helpful and knowledgeable. Nothing was too much trouble for them and the excursions they arranged more than met our expectations.

We enjoyed all the hotels although the Spice Tree was probably our favourite.

Our driver was a star. He was more than a driver. He was very accommodating and served as a constant guide with his knowledge of the area, the people and the local customs.

Thanks Bespoke, for making sure we had a wonderful experience.

Date of experience: February 15, 2025

Bespoke India Travel logo

Reply from Bespoke India Travel

Thank you Ian - it's so lovely to share these lovely words and we will certainly be passing on your very kind comments to the team on the ground who always get so encouraged to do more or the same but also to learn how to be better in every department - of course we rely on our guests to help us improve to offer an even better experience with some small but worthwhile enhancements.

Rated 5 out of 5 stars

Was definitely the best of North and South India

Just returned from a fantastic 23 night trip to Mumbai, Rajasthan and Kerala arranged by Sanjay. We already had an itinerary and prices when I came across BIT at the Destinations show. On a whim I asked them to quote and they were £5,000 cheaper for a higher spec than a well known company! Having read the reviews we were confident to proceed and so glad we did. Our guides and drivers in the different areas were outstanding; we experienced a wide variety of styles of accommodation from deluxe 5* hotels both large and boutique, to homestays with delightful host families and wonderful food. We are already thinking of a trip to Sri Lanka next year with BIT

Date of experience: March 29, 2025

Bespoke India Travel logo

Reply from Bespoke India Travel

Thank you so much for taking the time, We know you have so much choice in the world so its our duty to give you the very best experience that you can have and that comes with collaborating with our guests and learning on what can make an adventure like you had better- we really enjoyed working with you and already look forward to part 2 soon.

Rated 5 out of 5 stars

Great second trip to India with BIT

Have just returned from our second India trip organised by Bespoke India Travel. This was to Rajasthan and as before the organisation was fantastic with great support from local guides and especially our driver, Uday.

Balance of itinerary between travel, sightseeing and rest worked very well resulting an enjoyable and memorable trip.
Now planning next visit:)

Date of experience: February 27, 2025

Bespoke India Travel logo

Reply from Bespoke India Travel

It was a real pleasure working with you again and I always enjoy our collaboration and conversations.
I look forward to helping you both more in the decade or two to come - thank you once again for your trust in us.

Rated 5 out of 5 stars

Fantastic time in Southern India

This is our third trip with Bespoke India Travel and on this occasion we explored Southern India. The whole holiday was seamless, with exceptional hotels, guides and our wonderful driver Manoj. Ritika was our contact in India and was in touch almost daily. All hotels recognised we were celebrating a special occasion and suprised us with gifts and excellent service as did Ritika. I can’t say enough good things about BIT, this is the Company to use, as Sanjay is meticulous in his planning, listens to what you have to say and ensured that each of our trips has been holiday of a lifetime. Thank you Sanj , already planning our next trip in November !

Date of experience: March 25, 2025

Bespoke India Travel logo

Reply from Bespoke India Travel

Thank you Bina and Tony.
Thank you so much for this wonderful praise - the team on the ground really enjoy talking with you.
I am always so delighted when guests share comments and offer feedback whilst on the ground as it helps us make changes to enhance things immediately almost in minutes which is what we always aim for -as close as we can to complete guest satisfaction. We always tell our guests to always feel they can be in touch with us at anytime.
As always look forward to conversations and working with you to make those experiences as best as they can be.

Rated 1 out of 5 stars

Not in any way worth the premium you will pay

Compared to the stellar UK agents we work with to travel in Africa and South America, this outfit is third rate at best. Avoid them unless you love overpaying for a bespoke holiday that ends up being very different to the itinerary you contract with them to provide at the time you pay your deposit.

Booked a 35-day photography trip 13 months ahead with Bespoke India Travel – requirements were private vehicles, two daily game drives in seven National Parks. A simple brief for other agents we’ve used, but what did we get this time? An accommodation change to a cheaper property within 24 hours of paying the deposit, a jarring replacement to “Peregrin Edventures” four weeks before travel (after the final balance paid of course), slashed drives, forced into activities unsuitable for a photography holiday, and a homestay where the owners crashed what were supposed to be our private outings. Paid £2500 for an “expert Naturalist” whose expert qualifications turned out to be a sociology degree and being the daughter of the freeloading Homestay couple at the earlier National Park. A great local guide could’ve been booked without the extras. Worst? They ghosted us whenever these issues happened – phones off, agent supposedly “stuck on a plane” etc.

***My review is accurate and provided to inform travelers. The agents response, with a thinly veiled insinuation that I’m to blame, mirrors the evasive tactics and lack of accountability that defined our trip, just as I have described. ***

Date of experience: March 01, 2025

Bespoke India Travel logo

Reply from Bespoke India Travel

Dear Michelle,

Thank you for taking the time to leave your review. We’re genuinely sorry to hear that your experience left you feeling so disappointed — it’s never the outcome we hope for.

It’s extremely rare for us to encounter a situation where our accommodation partners express serious concerns about guest relations. However, due to our longstanding relationships and mutual respect, they agreed to pause any action while we worked to resolve matters swiftly and sensitively on the ground.

As you know, we have maintained a clear and detailed record of communications and events throughout your journey. We’ve also shared this with you directly, as we believe it’s important to approach such matters with transparency and fairness.

While we feel it would be inappropriate to present our and our partners’ full perspective in a public space like this, please rest assured that we have reviewed everything thoroughly and with genuine care.

We remain committed to learning from all feedback and continuing to uphold the high standards of service we are known for.

Warm regards,
Sanjay


Rated 5 out of 5 stars

A wonderful trip. Thank you.

I couldn't recommend Bespoke India highly enough. Their suggestions about our itinerary in Rajasthan were excellent and they were flexible in including exactly what we wanted. Sanjay and Anil were able to come up with fully costed options for us very quickly and were always happy to talk things over with us. The trip itself was fantastic. The local reps and guides were excellent, the organisation was seamless, the accommodation and the hosts were charming and our driver, Raju, was great. Nothing was too much trouble for him and he seemed to anticipate all of our wishes!

Date of experience: March 01, 2025

Bespoke India Travel logo

Reply from Bespoke India Travel

Thank you so much - we enjoyed working with you and i will pass on your lovely words to Anil.

Rated 5 out of 5 stars

Highly recommended!

Bespoke India was top-notch in planning and then supporting me through my first visit to India. Himanshu Joshi worked carefully with us on 2 segments of this trip (one with a companion and one alone). Both planning and execution were impeccable. The drivers and guides were excellent.

Most valuable was the fact that Himanshu ensured that I was well looked after when I was traveling on my own. As a single woman in my 60s, I felt safe and supported. My entire trip was splendid.

Date of experience: January 12, 2025

Bespoke India Travel logo

Reply from Bespoke India Travel

Thank you so much Monica - we really are glad you had a great experience with us

Rated 5 out of 5 stars

The easiest way to travel to India

We had a perfect 3 week trip to India organised by BIT

We gave Sanjay an outline of what we wanted to do (touring Punjab & Rajasthan) plus our budget and he came back with a full schedule which included guides, drivers, trains, flights, hotels, and a full range of destinations and venues.
The result was a range of experiences and sights which we wouldn’t have discovered had we organised the trip ourselves.
On the ground, the local team couldn’t be faulted - they were there to meet & greet at every stop and we’re available should we have needed to call on them. We felt in very safe hands.
Rather than stay in corporate hotels, we went for ‘home stays’ which are smaller, privately owned hotels - we recommend this as the accommodation is of excellent quality but has the benefit of being a more authentic experience.
Highly recommended

Date of experience: March 05, 2025

Bespoke India Travel logo

Reply from Bespoke India Travel

Thank you so much - it means a lot to us that you trusted us with your arrangements

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look