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Begin Hearing is a hearing aid company dedicated to providing affordable, high-quality hearing solutions without the need for prescriptions or audiologist visits. By cutting out the middleman and selling directly to consumers, Begin Hearing offers advanced, rechargeable hearing aids at a fraction of traditional costs. With a focus on clear sound, comfort, and ease of use, the company ensures that better hearing is accessible to everyone. Every purchase comes with a risk-free trial, a free 1-year warranty, and fast, free shipping.
PO Box 1224, 85267, Scottsdale, United States
I HAD TO DO A RETURN ON THE HEARING AID. FOR I FELT IT WAS TOO LARGE FOR MY EAR. I DID A RETURN THE VERY NEXT DAY. THIS WAS MAY 13. AFTER 3 PHONE CALLS THE CREDIT HAS YET TO BE ISSUED AND TODAY IS JULY 7, 2025. MY EXPERIENCE HAS BEEN TERRIBLE.
Date of experience: July 07, 2025
the product did not work for me. $2K Acoustic guitar sounds like a tin can. We tried a couple of things with no results. I sent them back 3/22/25 with RMA. USPS tracking shows they were picked up by rep on 3/25. I've been trying to get a refund since. We've exchanged 16 emails since with still no refund processed. I filed a complaint with BBB
Date of experience: March 18, 2025
just received these can't get them to work no instructions and high-pitched noise. Why if these are crap are they allowed to continue to sell them. Have not called customer support yet. Will contact them soon
Date of experience: June 14, 2025
Super fast ordering and billed my cc. Used the product for several days but had trouble keeping these bud style units in my ears.
Called support and Got an RMA, forwarded all parts in the original box back. Verified receipt by USPS on May 1. NO REFUND YET AND ITS JUNE 12.
Several emails to info @ begin hearing com asking about this. Each gets the same reply. “Sorry for this situation. I’ll check with finance and let you know when I hear something.”
Date of experience: June 12, 2025
These hearing aids did not work for me. The aid they provided wasn't good enough and they didn't fit well in my small ears.
I sent them back within the time frame and instructions provided by the company as well as paying for return shipping. It has now been 43 days and still no refund. The agent told me it would take approximately 7-10 days to process refund plus 3-5 business days after that. It is well beyond this estimate. They keep telling me they are sorry and they will let the billing department know. Apologies don't credit my account.
Date of experience: April 07, 2025
February 2, 2025, Begin Hearing took money from my account for hearing aid. Received a week later. I only needed left ear and it was too big and kept falling out of ear. Tried smallest ear cover and it was yet big and wouldn’t stay in ear. I sent email to SPBeginhearing.com on Feb.8, 2025, asking for product return form. I sent second email February 15, 2025. I received a call from Begin Hearing with instruction on return (no form) on February 19, 2025. I finally took merchandise to post office March 14, 2025 and postal clerk stated it would arrive March 17, 2025, which product did. I have called 5 times and the last customer service representative,Mary, stated that I have called numerous times. Sooooooo, where is my refund?!!! Today is April 18, 2025.
My Heavenly Father will require of them for this theft! PLEASE DO NOT, DO NOT, DO NOT ORDER ANYTHING FROM BEGIN HEARING!!!!
Date of experience: February 09, 2025
Not happy with how they handle their refund policy. I followed their instructions and sent a number of emails with pictures. I have been waiting since January for my refund!!
Date of experience: January 12, 2025
I already have the jabber hearing aids that I got from Costco for $1800. But I find them very difficult to hear with. So I decided to try these and oh my gosh they’re much better than the ones I spent $1800 on.
My expensive hearing aids are now sitting on the shelf, not being used.
I highly recommend these hearing aids from Begin Hearing!
Date of experience: January 30, 2025
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