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Review summary

Reviewers had a great experience with this company. People appreciate the convenience of earning rewards while shopping online, with some noting that they regularly use the platform and find it easy to navigate. Consumers highlight the availability of various payout options and appreciate fast payouts. Many users value the browser extension for its simplicity and convenience in displaying cashback offers and available coupons. However, some consumers have reported negative experiences, mainly related to cashback tracking and customer service responsiveness. Some reviewers have had issues with payments not being processed correctly or accounts being blocked. Others express frustration with unhelpful or slow customer support. There are also mixed opinions regarding discounts and website functionality, with some users reporting issues with obtaining advertised discounts.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars

I have tried plenty of Cashback apps and extensions and BeFrugal is by far the best in my opinion. The extension is so simple and convenient by showing how much cashback is offered by that sight to ev... See more

Rated 5 out of 5 stars

I love this site because not only does it find discounts at my favorite online shopping sites. But, it also give me money back! I have used it for the past couple of years and have always gotten my... See more

Rated 4 out of 5 stars

It works, usually. Sometimes the payout percentages don't come through correctly (which could be the retailer... regardless, it should always be as advertised), but it's still a retail "bonus." The ad... See more

Rated 5 out of 5 stars

I am thrilled with BeFrugal! I am wheelchair and homebound dealing with cancer. I do all my shopping online and so pleased to receive the bonus of rewards. It has been so helpful and once I got the... See more


Company details

  1. Cashback Provider
  2. Coupon Service

Written by the company

BeFrugal is a free Cash Back, coupon, and deal platform where you can earn up to 40% Cash Back at over 5,000 online stores. Getting started is simple: sign up for a free account, then use the BeFrugal website, mobile app, or highly-rated browser extension to find your favorite stores. From there, you’ll be redirected to the store’s site, where you can shop as usual. After you make a purchase, BeFrugal automatically tracks it, and Cash Back is added to your BeFrugal account, typically within a day. Once your Cash Back is ready, you can choose from multiple payout options like PayPal, direct deposit, Zelle, Venmo, check, Visa gift cards, or gift cards to stores like Amazon and Walmart. Plus, there’s no minimum payout, all gift card payouts receive an extra bonus, and you don’t have to wait for months between payouts. At BeFrugal, we’re committed to delivering the best Cash Back experience, with the highest Cash Back rates, a $10 welcome bonus, fast payouts, exclusive deals, and more. Learn more or join for free to claim your $10 bonus at www.befrugal.com.


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 90% of negative reviews

Typically replies within 2 weeks


Rated 1 out of 5 stars

Very disapointing experience

I’ve used BeFrugal for a few purchases now, but the cashback never showed up in my acount. I followed all the rules, didn’t use any other coupons or extensions, but still nothing. Tried to contact suport but got no real help. Very disapointing experience – wouldn’t recomend to others.

Date of experience: June 29, 2025

Rated 2 out of 5 stars

Very disappointing experience

I made three separate purchases through BeFrugal, and only one of them tracked and paid out correctly. The other two were completely ignored, even though I followed all the instructions. I contacted support, but the response was slow and unhelpful. It feels unreliable, and I won’t be using it again.

Date of experience: July 03, 2025

BeFrugal logo

Reply from BeFrugal

Hi Paprek, Sorry to hear you are experiencing issues with your purchases tracking Cash Back. Please contact us directly at customercare@befrugal.com and someone from our team will assist you. Thanks!

Rated 1 out of 5 stars

I strongly advise against using this…

I strongly advise against using this cashback service. After weeks of accumulating cashback, my account was suddenly blocked right before I reached the payout threshold. I contacted support multiple times, but they either ignored me or gave vague, copy-paste responses.

It’s clear that they are just looking for excuses to avoid paying users what they’ve earned. This is not just bad business practice – it’s borderline fraudulent.

Avoid this service at all costs. There are far more reliable cashback platforms out there that actually honor their commitments.

Date of experience: July 01, 2025

BeFrugal logo

Reply from BeFrugal

Hi Aleyda, I am sorry to hear you are having issues with your account. Please reach out directly to us at customercare@befrugal.com and someone from our team will look into this for you. Thanks!

Rated 5 out of 5 stars

Best of the best!

I have tried plenty of Cashback apps and extensions and BeFrugal is by far the best in my opinion. The extension is so simple and convenient by showing how much cashback is offered by that sight to every coupon for it as well. They have plenty of payout methods, you really cant go wrong. Not to mention they have a page just for all the deals going on at the time.

Date of experience: July 01, 2024

Rated 5 out of 5 stars

I love BeFrugal

I love BeFrugal! I don't make a single purchase without using it. Receiving your payout is fast and easy! BeFrugal is the best!.

Date of experience: June 13, 2025

Rated 5 out of 5 stars

The Best Around

I have been using BeFrugal for at least 8 years and I've got to say they are the Best around. They offer the highest cashback and getting my payouts are really easy. I highly recommend BeFrugal to all my friends and family.

Date of experience: June 13, 2025

Rated 1 out of 5 stars

just an excuse not to pay me

I used this page because of an advertisement I saw. I made a hotel reservation through Befrugal with the idea of ​​receiving cashback, but then they wouldn't let me back into my account. They just told me that I violated the terms and conditions, and I want to know what they are. In the email they sent me, they didn't tell me anything logical! And all I did was make a reservation with the idea of ​​receiving a discount through you. Maybe you don't want to pay me the percentage of the cashback that originated with the hotel reservation I made. This has me very indignant... First, I contacted support to find out when they would pay me, and they told me 60 to 90 days... that's a long time. Okay, I said, I'll wait and see it as savings. Then they won't let me back into my account.

Date of experience: June 06, 2025

Rated 5 out of 5 stars

Don't miss out!

I have been using BeFrugal for a few years and the experience has been great. I recommend joining today and start getting money back for things you are purchasing anyway.

Date of experience: June 08, 2025

Rated 5 out of 5 stars

Free Money!! Very Simple!

It's great being told by BeFrugal that I can get cash back at places where I like to shop anyway. I've been using BeFrugal for years, and I have the money direct deposited right into my checking account. Who doesn't love getting free money for shopping online at places where you would be anyway?

Date of experience: May 22, 2025

Rated 1 out of 5 stars

Been dealing with them forever.



UPDATE I still can not get my money on a card at Walmart. No matter how many texts they send. I can't seem to get a check from them either. Nothing works....
Been dealing with them forever.
Just finally got to where I have $26.
But now trying to get my cash in Walmart ecard. Nothing is showing on Walmart.
Every time I email them get bs bot reply!
Sign up for gift card blah blah.
I have gotten 3 texts to confirm.
And nothing shows up.
Emailed them again same bot telling me how to sign up for gift card!!!
I never did get my $10 sign up bonus.
And for cash to checking account they want all my account info.
If I can’t get a live email why would I give them my info?
Just as bad as my Raketun account.
I switched to befrugal since they pay more..
But now a limit on cash deposits and want your info.
Time to go elsewhere.
Scam……

Date of experience: May 19, 2025

BeFrugal logo

Reply from BeFrugal

Hi Lisa, I am sorry to hear that you are having trouble requesting your payout. We have found your account and you are eligible for a payment via Walmart gift card. Please login to your BeFrugal account and go to this page https://www.befrugal.com/account/member/payment/. From here, you just need to select Walmart Gift Card then click the orange button near the top of the page to request your payment. If you have any questions or other issues, please reach out to customercare@befrugal.com and a member of our team can walk you through the process step by step.

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