Bedford Camera & Video Reviews 18

TrustScore 4.5 out of 5

4.6

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4.6

Excellent

TrustScore 4.5 out of 5

18 reviews

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Rated 5 out of 5 stars

Bedfords beat Nikon direct & Best Buy on pre-order new release equipment!

I got my new release equipment faster from here than Nikon or Best Buy!! I wanted to get the new release Nikon Z camera and pre-ordered on Nikon’s site within 25 minutes of their big reveal on launch day. I also pre-ordered on Best Buy because I have their store credit card and they always run great card promos. The week of release when products started shipping everywhere, mine still hadn’t shipped, and items were already sold out and backordered on lots of websites and in stores. Sadly, Nikon doesn’t provide estimates for shipping times at all, even when you call their customer service directly or chat with them online. They had no additional info to provide me on stock or status than their auto-generated emails send out. So as excited as I was to use the camera for an upcoming vacation, I went to Bedford instead. They shipped out my camera within hours of placing the order! Coincidentally, Nikon finally started preparing my order to ship a couple days later, after my camera from Bedford was already well on its way, so I just called Nikon and canceled their order. Best Buy still hasn’t shipped my pre-order or provided any updates on shipping timelines on my preorder. Bedford for the win!! Wish I had gone to them initially for my preorder! I would have had it a few days sooner! I often find my lenses and cameras that are in short supply everywhere else, and even when their shipping and turnaround time estimate on their website seem too good to be true, it has always been spot on accurate on my orders. I have ordered 3 separate times for a variety of products now, all new releases or backordered items elsewhere. All my stuff has been shipped and sent on its way and tracking info from FedEx received within 1 business day! And all my items arrive in Florida from their Oklahoma City location in the estimated time frame. Their website is extremely accurate on ship times, which is super helpful, especially considering most shipments require your signature upon delivery and you need to be home. Here’s an example of my shipping details on a recent order for all of you who may have a time sensitive order like mine! Ordered 6/17 @ 9:52am. Order confirmation said “Due to an increased order volume orders for in-stock items are typically taking up to one business day to process.” Order shipping confirmation w/ tracking received by email 6/17 @ 12:19pm. Package was picked up from their facility and well on its way with FedEx by 6/17 @ 3:30pm. In my hands in Florida 6/20 @ 1:04pm. Their free shipping ships via FedEx Ground, so transit time is dependent on how far you are from their shipping location. They are located in the middle of the US, so I would assume FedEx ground can probably deliver most places in the US within 1-4 days. Bedford’s website says orders placed before 1 pm, ship out same day. Orders placed after 1 pm, ship out the next day. They say they also ship from their Little Rock, Arkansas location. Could depend on stock. Good luck! Enjoy your new gear! You can trust Bedfords!

Date of experience: June 25, 2024

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Rated 5 out of 5 stars

I am Australian travelling the USA

I am Australian travelling the USA. Had a problem with my camera so visited the store in Oklahoma City. They couldn’t be more helpful!! Fixed the problem on the spot very professional and knowledgeable. I would recommend this store to all my fellow travelers. Special thanks to Michael Hast

Date of experience: May 18, 2024

Rated 5 out of 5 stars

Scam alert for UK drone buyers

Scam alert for UK drone buyers - these reviews are NOT for the Bedford camera website offering DJI drones for £100. That is a scam website, their previous scam on Focuscamera.co.uk just got shut down. This company is legit, Befordcamera.co.uk is not. I’ve give. 5 stars because I don’t want to impact the legit company. If you see DJI drones for £100 it is always a scam!

Date of experience: May 16, 2023

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Rated 5 out of 5 stars
Verified

Always a pleasure

Always a pleasure. Not sure from which visit or web purchase this actually applies, but all of my experiences with Bedfords have been great. And there have been quite a few lately.

Date of experience: September 03, 2021

Rated 5 out of 5 stars
Verified

The best camera and print shop in town

The best camera and print shop in town. Everytime had amazing experience with purchase or service. Excellent customer service. Kudos to the Bedford team for helping us when ever we needed it.

A recent examples of how great they are. I bought a wireless remote and few days later it didn't work with my camera, even though it was compatible. By then I had no original box to return the product but Jeremy, helped us and verified the faulty product and we were replaced with a new one that works like a charm.

Date of experience: August 29, 2021

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Rated 5 out of 5 stars
Verified

Two thumbs up for sure

Two thumbs up for sure! No nonsense great service from photo-knowledgeable folks who care and answer all questions. They will remember you! Thank-you, Sirena, for your friendly help. I won't hesitate ordering again.

Date of experience: August 27, 2021

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Rated 5 out of 5 stars
Verified

My Top Choice for Photography Equipment

I have bought many high end equipment from Bedford Camera including Fuji GFX 100S, Nikon 500 PF etc. Excellent service, prompt shipping and always guaranteed to get brand new items. Trusted staff, very responsive to my questions. Highly recommended for photography and video needs.

Date of experience: August 23, 2021

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