Becker Furniture World Reviews 2

I ordered a dining set from Minnetonka store and it took almost 3 months to get it only to have the table delivered warped and a chair wiggly so they brought me a new table and one new chair a few weeks later only to have this one stained, now they don't return my calls. I would say go somewhere else.

Date of experience: March 10, 2025

My wife and I purchased a sofa/loveseat from Becker. The saleswoman was saying how good it was, it was not good at all. We had a person from Becker come out to look at it, he said it could have had more support underneath. They offered NOTHING though. We had also bought an insurance plan for $400. If you don't use that plan, you get credit for $400 in store. We actually paid $160 to replace a cushion instead of using the insurance so we could get the $400. We went in and talked with a Tilly Knutson about getting our $400. in store. She informed us that we only had a month to do so and that it was too late. So, we ended up getting terrible furniture and lost $560 with absolutely NO customer service or caring. Tilly was very standoffish with my wife and myself and didn't care about losing us as customers. We would NEVER recommend shopping for your furniture at Becker!

Date of experience: January 22, 2025