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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's dedication to fast delivery service and order fulfillment, with many noting that their orders arrived promptly and in excellent condition. Consumers appreciate the proactive communication regarding order status and the efficiency of the shipping process. The bats are well-packaged, ensuring they arrive undamaged. People highlight the competitive pricing and the wide selection of bats available, including rare and limited edition models. The service receives accolades for its responsiveness and helpfulness, particularly when addressing issues such as incorrect orders or damaged products. The company's commitment to resolving customer concerns quickly and efficiently is a recurring theme, with many reviewers expressing their intent to make future purchases.

Based on reviews, created with AI

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Rated 5 out of 5 stars
Verified

We had an amazing experience with Bats Plus. My husband accidentally purchased the wrong bat and they were great with swapping it out for the correct one. The bat still arrived in one business day. We... See more

Rated 5 out of 5 stars
Verified

Been buying bats from this company for many years now. When they’re out of stock they’ll email you as soon it comes back in stock. Once you purchase they have extremely fast shipping. The bats are alw... See more

Rated 5 out of 5 stars

I ordered a 2024 Atlas for my son, that arrived in 2 days. Unfortunately, the shipping company damaged the bat in transit. I text Bats Plus at 7pm, not expecting a response and got an immediate resp... See more

Rated 5 out of 5 stars

Received my bat in five business days Pennsylvania to Alaska. Would have been four days except for a federal holiday. Yes, shipping to Alaska is more expensive, but the business clearly places a pri... See more


Company details

  1. #1 of 2 best companies in Baseball Goods Store
  2. #7 of 78 best companies in Sporting Goods Store

Written by the company

Please visit www.batsplus.com to view the products that we stock.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

No Issues

Got what I ordered on time. Also found these cheaper than all other retailers.

Date of experience: June 23, 2025

Rated 5 out of 5 stars
Verified

I found the King of Diamonds bat that I…

I found the King of Diamonds bat that I had been looking for and I found it for a great price. I ordered it on a Friday, it shipped the same day and it arrived three days later on Monday. Great price, fast and free shipping and a great bat!!!

Date of experience: June 20, 2025

Rated 5 out of 5 stars
Verified

Great Company To Do Business With

Been buying bats from this company for many years now. When they’re out of stock they’ll email you as soon it comes back in stock. Once you purchase they have extremely fast shipping. The bats are always packaged well in a nice tight box all taped up. With a tracking number to follow the whole way thru. Great company to do business with.

Date of experience: June 16, 2025

Rated 3 out of 5 stars
Verified

Bat is Good, only wish was a different color

Was asked to leave a review before I even received the bat (was delayed by 1 day, selected 2 day delivery) and I had planned on updating after receiving it. There was then a smart comment made by the company even after stating would rewrite after received the product.
Bat is great, did have a small paint run but other than that it was delivered in great condition. Just wish I got a different color (hate orange lol).
Would be 5 stars but was called “ridiculous” by Bats Plus

Date of experience: June 17, 2025

Bats Plus logo

Reply from Bats Plus

The email is automated and leaving a 1-star review because your order is delayed buy a couple of days by UPS is kind of ridiculous.

Rated 5 out of 5 stars
Verified

Very responsive

Very responsive, bat arrived on time as promised and super happy with the quality of the bat wrapped and clean. Will definitely purchase again.

Date of experience: June 10, 2025

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