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Ordered a couple bats on Batflipshop.com and there was a delay in shipping with their provider and they communicated with me the whole way through the process. Could not have been nicer and apologized... See more
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Verified
I can't believe it—I actually won a post contest! A few days later, I received an incredible package in the mail that totally blew me away. It was filled with the most amazing gifts, plus a few extra... See more
Verified
Great customer service! The bat we ordered for our grandson’s birthday was obviously a “hot” item. Delivery was delayed since demand was exceeding supply. Steven was very good about staying in touch w... See more
Company replied
Verified
The item I ordered was labeled on the website as size "Youth". When it arrived, it was size "Junior Youth" which is too small for my son. Unsure as to why, my email went into the Spam folder so it t... See more
Company replied
Company details
Written by the company
The Bat Flip Shop LLC is a Small Family Owned Business. *Our Love for the Game of Baseball, Softball and Football is only surpassed by teaching kids to love it too. * It amazed Us the lack of one on one personal service We saw companies give anymore. If you read our reviews, you will see we truly believe customer service is the key. *We carry specific gear we have personally tested and back 100% with our reputation. We don't believe more is better in the case of equipment for our kids. *We offer a Payment Plan Program to assist in large purchases as We know the equipment is not cheap! * We have extensive knowledge to assist Parents, Coaches, and Players. *Dedicated to Supporting The Little League Challenger Program, God Bless - The Bat Flip Family
Contact info
3113 Norwich Ave, 93619, Clovis, United States
- 559-612-4739
- thebatflipshop@gmail.com
- batflipshop.com
4.7
Excellent
171 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
Recieved correct bat in a timely manner.
Recieved correct bat in a timely manner.
Date of experience: May 28, 2025
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Verified
Ordered on a Saturday and the product…
Ordered on a Saturday and the product shipped Monday! Great place to do business with!
Date of experience: May 12, 2025
Verified
Excellent product
Excellent product, best price I could find online, and quick delivery
Date of experience: April 09, 2025
Verified
Exceptional Customer Service!
Ordered a couple bats on Batflipshop.com and there was a delay in shipping with their provider and they communicated with me the whole way through the process. Could not have been nicer and apologized for the delay. Based off the customer service they provided me, I will continue to use Batflipshop.com and highly recommend them and already have a few teammates order from them!
Date of experience: March 21, 2025
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Verified
Always a great experience when buying…
Always a great experience when buying from BFS.
Date of experience: March 17, 2025
Verified
Excellent customer service!
Excellent customer service!! If there is any issue with your order they make sure to contact you right away and try to work out an issue to get you the correct product.
Date of experience: February 21, 2025
Verified
Great customer service
Great customer service, item was as expected.
Date of experience: January 22, 2025
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great customer service
great customer service! I am enjoying my new golf shoes.
Date of experience: January 14, 2025
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Shipping & Quality
Super fast shipping. Packaging came in great condition and my son was so happy with the quality of the visor for his helmet. Price was also very comparable.
Date of experience: December 13, 2024
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I can't believe it—I actually won a…
I can't believe it—I actually won a post contest! A few days later, I received an incredible package in the mail that totally blew me away. It was filled with the most amazing gifts, plus a few extra surprises that were just as awesome! Huge thanks to Bat Flip Shop for this fantastic experience!
Date of experience: December 16, 2024
Love this purchase!
Extremely helpful! Super fast shipping! Sent my son many extras with the helmet!
Date of experience: December 03, 2024
Great service!
Great service! These guys had a SHOC visor I was looking for and shipped it out as fast as they could through UPS, and I had it in a few days! Thank you BFS!
Date of experience: November 08, 2024
Reply from batflipshop.com
Glad we had what you needed ! It is always great to hear from a Happy Customer. :)
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I did not return my order
I did not return my order
My order said it was returned even though I never did anything
Date of experience: October 16, 2024
Reply from batflipshop.com
David your order states it was unable to deliver to the address YOU provided when you placed both orders. Once we receive the package back we will contact you for the proper address. We would appreciate if you would remove this one star review as this issue was caused by you not us! You didn’t even make any attempts to contact us by phone or email so we could help resolve this problem. I will email you a screenshot of the order form you filled out so you can see how you inputted your address. Please be fair to us and remove this review as our service shows we are a 5 Star Service
Verified
Fast shipping & responsiveness
Fast shipping. Fast responsiveness. Would recommend to a friend.
Date of experience: September 23, 2024
Verified
Never receive the product!!
Never receive the product!!! Stop using FedEx.
Date of experience: September 03, 2024
Reply from batflipshop.com
Good Morning Patrick, We are very sorry you have not received your product but lets review your order. You placed your order for a Jugs Pitching Machine on Sunday 9/1/24 at 12:14pm. Since we are closed on Sunday, the order was processed Monday. When customers use the Shop Installment Program we have to wait until we receive confirmation they have cleared your payment before shipping the product. Your machine was shipped at 3:04pm on 9/3/24 from Jugs Sports Warehouse. Since The Bat Flip Shop has no decision on what delivery service Jugs Sports uses We feel the negative review is unfair as we filled your order in one day and it is scheduled to deliver today per fedex. If you had issues with Fedex why didn't you call us or Fedex? We would have been happy to assist you to figure out what the issue was even though once the order is fulfilled we have no control over what Fedex does on their end. We would greatly appreciate you change the review to represent Our Customer Service not Fedex. We processed and and shipped the item in 2 business days, Our typical fast and awesome service. Call me with any other issues Patrick, Thank you Steven 559-612-4739
Verified
Excellent customer service
I received my order immediately. After reaching out to and explaining how urgently I needed the product for a birthday, I was sent some extra products as a gift.
Date of experience: August 11, 2024
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Batflipshop was one of the best online Companies I've ordered from…
Batflipshop was one of the best online companies I have ever ordered from. I ordered a football helmet visor for my High School aged son. The shipping was very fast and I got exactly what I ordered. I would highly recommend them.
Date of experience: August 16, 2024
Reply from batflipshop.com
Thank you Football Dad for the kind words ! We strive to give old school customer service.
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Everything was good except shipping was…
Everything was good except shipping was late despite paying extra for specific timing.
Date of experience: August 12, 2024
Reply from batflipshop.com
Hey Keith, I apologize for USPS delivering your order late. We shipped your order 2 day priority mail on 8/12/24 but it looks like they did not deliver it until the 19th. As you know, once it leaves our hands we have no control over delivery services. In good faith I am going to refund you the express shipping fee in hopes you will give us our 5th star ! :) Thank you for using us and again we apologize on behalf of USPS.
Verified
Reply from batflipshop.com
Thank you Scott ! One word does say it all 😊
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