Bank with Fair Reviews 67

I got the unfortunate experience of Bank with Fair. The customer service was terrible and the fees were outrageous. I was charged a fee for every transaction I made, even though I had a checking account with them. The staff was unhelpful and unresponsive when I had questions or concerns.

Date of experience: February 15, 2023

Hi I am Ravi Hassan I am interesting is dot dot

Date of experience: December 02, 2022

Wealth Building Account has paid consistently at 4% interest but otherwise it has been a poor experience.

I have experienced lots of problems signing on and receiving the email/text codes.

Costumer service agents have poor spoken English and speak too fast on top it.

And their spoken manners are on the rude side.

Money transfers take forever and you are severely limited with the amount.

Overall it has been a less than stellar experience.

Date of experience: December 12, 2022

Your gung ho bank pulled the rug out from under on everyone and is forcing us to close our accouts.

Yeah that's FAIR alright!

It's all over folks! Bank is going in a different direction; one that does NOT include us. All accounts need to be closed by 12/20/22.

Date of experience: November 29, 2022

Date of experience: December 06, 2022

I hope this service doesn’t come to an end. I get money earlier than my JP Morgan bank, higher halal dividend payments, simple User Interface, all around a great service

Date of experience: November 30, 2022

The % yield is good. The app experience and website experience are poor.

Should not take 5 days to transfer funds from banks into the app and vice versa

Date of experience: October 10, 2022

Always very responsive and helpful. Enjoy all of the perks of banking with fair. There have been hiccups along the way (app bugs and no integration with 3rd party apps), but that’s to be expected with a new bank and they’ve been fixing everything quickly to ensure that their experience is not just on par with big banks, but way better.

Date of experience: October 07, 2022

App barely works and the company is unresponsive

Date of experience: September 08, 2022

I havent got to use the account I cannot log in

Date of experience: July 20, 2022

Bankwithfair customer service followed up with me to make sure my request was completed.

Date of experience: September 05, 2022

Date of experience: August 29, 2022

I used promo code SB50 during signup. It was forthcoming as it stated "You will receive a deposit of $50 after you fund your Wealth Building Account with a minimum of $100 and maintain that balance for 30 consecutive days." No problems. I am also earning 4% interest. I also like that it has the ability to temporary suspend your debit card. Thanks again.

Date of experience: August 27, 2022

App is horrendous to use. If you start a transfer the transfer takes forever going in or out. Way longer than a couple days. What's the most annoying is you'll schedule a transfer and then it doesn't show up in pending after a day. It's just gone. I tried to transfer money to Fair and nothing transferred at all. I had to call in to make sure the transfer was even going through as only they could see it. The first transfer worked. Second one did not for some reason and the app doesn't show anything so at this point I'm out. If the app doesn't work well and the layout is garbage then I'm not going to move my savings to your account. Just doesn't give me a warm and fuzzy feeling when I can't see where my money is in the process. I also can't ever seem to call anyone. Everytime I click call customer service in the app it says nobody is available no matter what time it is. Closing my account today.

Date of experience: August 16, 2022

How long does it take to get significant income in wealth spending account? I got very little dividends distributed within the last two months. I am disappointed in the outcome of monthy dividends. Is the chart on the site monthly or yearly investments? Please explain. Thanks for your time and consideration

Date of experience: August 07, 2022

Date of experience: August 03, 2022

Bank with Fair is the only Bank I have found that offers a 4% dividend per month on your savings account. Along with the high savings return, the free international transfers and waived atm fees are very beneficial. I recently opened my account with Fair and the transition has been seamless. The one on one customer service offered is tremendous. I look forward to working with them for a long time.

Date of experience: July 28, 2022

I cannot see why people would not take advantage of the high interest rate offer. No institution has anything like this even in locked CD's. It's also a huge plus to talk to someone alive and not a chat that replies with basic answers. Using this account at international level is also another attractive point.

Date of experience: July 28, 2022

I have had nothing, but a great experience with FAIR. The app is great to use and I got $50 with my account opening. More importantly I get 4% dividends on my wealth builder savings account with no minimum amount required. I will never go anywhere else!

Date of experience: July 28, 2022

Nothing but absolute professionalism. It was a pleasure working with the representative, via chat, who was extremely patient and considerate by providing additional resources.

Date of experience: July 27, 2022