Kevin is very knowledgeable and efficient. He always explains everything so we understand what is happening and what may be effected. We so appreciate his expertise & guidance through a smooth trans... See more
Company replied
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
Review summary
Based on reviews, created with AI
See what reviewers are saying
Verified
The Ask Richards, is time consuming but more directional. The review processes have been more organized or more understanding. We have had a delay when starting over between the setups that I cannot w... See more
Company replied
There are two types of companies. Those that are sales driven, and those that are results driven. We all know the same story, you go through the lengthy sales tactics, sign up, and the resul... See more
Company replied
Verified
Bangert has been my "go to" for support since 2004. I am not a "techy" person and completely rely on their expertise in a variety of avenues for my business (i.e. setup, creating reports, yearly ba... See more
Company replied
Company details
- #5 of 16 best companies in Accounting Software Company
- #9 of 70 best companies in Software Vendor
Written by the company
Bangert is a provider of leading Financial Management Solutions, Construction Estimating, Document Management, Construction Project Management Software, and Productivity Solutions to the construction industry for over 40 years.
Sage Intacct Deployment Guarantee
Never pay more than quoted for our services.
With Bangert's Sage Intacct Deployment Guarantee, you'll never pay more than you are quoted for our services or your money back.
Contact info
814 E Main Street, #112, 66030, Gardner, United States
- 8004587369
- help@bangertinc.com
- bangertinc.com
4.8
Excellent
185 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
Sage 300 Upgrade
Kevin is very knowledgeable and efficient. He always explains everything so we understand what is happening and what may be effected. We so appreciate his expertise & guidance through a smooth transition.
Date of experience: June 30, 2025
Reply from Bangert, Inc.
Thanks for the thoughtful review! We’re really glad to hear Kevin made the upgrade process smooth and easy to understand. He takes pride in making sure nothing gets lost in translation, so your feedback means a lot. Appreciate you working with us!
Mike knew exactly what I had done…
Mike knew exactly what I had done wrong. Responded quickly.
Date of experience: June 18, 2025
Reply from Bangert, Inc.
Thanks for the kind words! We're glad Mike was able to pinpoint the issue and get you back on track quickly. We’ll be sure to pass this along to him!
Kevin is always helpful and to quickly…
Kevin is always helpful and to quickly resolve any technical issues in Sage.
Date of experience: June 13, 2025
Reply from Bangert, Inc.
Thanks so much for your feedback! We’re glad to hear Kevin was able to jump in and get things sorted quickly. We’ll be sure to pass this along to him—he’ll really appreciate it!
Adding a new contact
Hillary was quick to resolve my question. Great job.
Date of experience: May 24, 2025
Reply from Bangert, Inc.
Thanks for the kind words! We’re so glad Hillary was able to help quickly—she’s a pro at getting things sorted. Appreciate you taking the time to share your experience!
MyAssistant
Kevin always is able to quickly and efficiently resolve our issues-today was no exception!
Date of experience: May 22, 2025
Reply from Bangert, Inc.
Thanks for sharing your experience! We're so glad Kevin was able to help out—his consistency and responsiveness make a big difference. We appreciate you taking the time to leave a review!
Verified
very knowledgeable
Date of experience: May 21, 2025
Reply from Bangert, Inc.
Thanks so much for the kind words! We're glad to hear our team's knowledge made a difference. Let us know if there's ever anything else we can help with!
Verified
Great Job!
Our seminars provided a great deal of information and ideas of how to approach using Sage that we had never considered.
We are planning on having yearly updates and possible efficiency audits to make sure that we are using the software as effectively as possible.
Date of experience: May 13, 2025
Reply from Bangert, Inc.
Thank you for the feedback—we’re so glad the sessions sparked new ideas and gave you a new perspective on using Sage. Your plan for regular updates and efficiency audits is a smart move, and we’d be happy to support you however we can as you continue optimizing your workflows.
Verified
The Ask Richards
The Ask Richards, is time consuming but more directional. The review processes have been more organized or more understanding. We have had a delay when starting over between the setups that I cannot wait to go live.
Date of experience: April 29, 2025
Reply from Bangert, Inc.
Thank you for your feedback—it’s helpful. You’re right that parts of the Ask Richard deployment experience have been time-consuming, and we've heard similar input from others. Because of that, we’ve been working hard to simplify and streamline the experience—removing unnecessary steps and making it easier to move through setup and go live faster. We're excited to roll out those improvements very soon!
Thanks again for being part of the journey. We can’t wait to see you live on Sage Intacct!
Reply from Bangert, Inc.
Thanks for the great feedback! We're glad Kevin made your experience a great one.
Reply from Bangert, Inc.
Thanks so much for the kind words! We’re lucky to have Bojan on our team—glad he could help out.
Verified
Kevin knows his Sage system!!!
Kevin knows his Sage system!!!! He fixed my problem and answered all my questions about the tax reports
Date of experience: April 21, 2025
Reply from Bangert, Inc.
Thanks so much for the shoutout! We're lucky to have Kevin on our team—he’s a pro at tackling even the trickiest Sage questions.
Lisa is very through & understands the…
Lisa is very through & understands the question
Date of experience: April 01, 2025
Reply from Bangert, Inc.
Thanks for your kind review! We're glad Lisa was thorough and addressed your questions clearly. She always goes the extra mile to ensure our customers feel supported.
Excellent Service
Sarah is always on top of it. Thank you for your assistance.
Date of experience: March 18, 2025
Reply from Bangert, Inc.
Thank you for your kind words, Tina! We're glad to hear that Sarah provided excellent support. We're here whenever you need us! 🚀
Verified
Great service
Date of experience: March 11, 2025
Reply from Bangert, Inc.
Hi Zulma,
Thank you! We appreciate your support and are glad to hear you had a great experience. Let us know if there's anything else we can do for you!
Slow response time
Slow response time. I sent in for the ticket. Told this was a critical and that i need to have this done by 1pm. And the phone call i got was at 1pm.
I was emailed at 11:55am by Bojan to try something and he said "In case that does not work let me know right away and I will jump on the web meeting with you." I tried what he said and emailed him back at 11:58 and told him it had not worked and was still doing the same thing. No response. SO i emailed again and told him again that something needed to be done before 1pm. I didnt get a call till around 1pm. He was able to find a solution and fix the problem. But at the point it was past the deadline for the bank and I was late. When people put critical and a certain time i feel like you should maybe get to them a little quicker.
Date of experience: March 07, 2025
Reply from Bangert, Inc.
Hi Tiffany,
You submitted your Sage 300 CRE ticket at 11:11 AM. Bojan responded at 11:54 AM with a potential solution. You replied at 11:58 AM. Bojan called you 45 minutes later.
We are sorry we didn’t meet your expectations. However, our team went above and beyond, considering you are on our Basic Support Plan for Sage 300 CRE. Our Pro Support Plan offers priority same-day service.
In the future, if you have a critical issue with a strict deadline, we recommend scheduling an appointment in advance.
Quick response and turn around to…
Quick response and turn around to request.
Date of experience: March 06, 2025
Reply from Bangert, Inc.
Thank you for your review! We’re glad to hear that our team provided a quick response and turnaround for your request.
Kevin was so knowledgeable and thought…
Kevin was so knowledgeable and thought through the process which made it go so smoothly even though we were thrown some unexpected curve balls.
Date of experience: March 05, 2025
Reply from Bangert, Inc.
Curveballs can be inevitable, but having the right expert makes all the difference! We're thrilled to hear that Kevin's expertise and problem-solving helped ensure a smooth process for you, Jane. Thanks for sharing your experience!
As always Kevin is amazing to work with…
As always Kevin is amazing to work with and able to provide the needed help!
Date of experience: February 25, 2025
Reply from Bangert, Inc.
Thank you for sharing your experience, Tyler! We're glad to hear that Kevin continues to provide the support you need. We appreciate your trust in us and look forward to assisting you in the future! 🚀
The Bangert Team is the best
The Bangert Team is the best! They're always eager to help us work through issues and never get short with us, even when we ask dumb questions!
They're very friendly and responsive and sensitive to urgent matters!
Date of experience: February 24, 2025
Reply from Bangert, Inc.
Thank you for the awesome feedback, Dave! We're glad to hear our team has been helpful and supportive. We appreciate your trust and look forward to continuing to work with you!
Verified
Customer support and satisfaction is Top Notch
Customer support and satisfaction is top notch with Bangert!! They have an amazing team to help with all aspects of implementation! (Before, During and After) Thanks Bangert for making this process as smooth and easy as can be.
Date of experience: February 20, 2025
Reply from Bangert, Inc.
Thank you so much for your thoughtful review, Malinda! We're glad to hear that your experience reflected The Bangert Way—supporting you every step of the journey, before, during, and after Sage Intacct deployment. It’s been a pleasure working with you, and we’re excited to continue supporting your success!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.