Bambi Baby Store - Furniture, Strollers and More Reviews 1,660

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars
Verified

Second major purchase with Bambi Baby and again exceeded my expectations. Needed a stroller/car seat/travel system ASAP due to early arrival of grandchild so I contacted Anthony in Coral Gables store... See more

Rated 5 out of 5 stars
Verified

Shipping & delivery was as expected 8-12 weeks. Everytime I emailed to check when my order would be shipped, I received an email within 10 minutes with the info. The delivery services was awesome!! T... See more

Rated 5 out of 5 stars
Verified

Bambi Baby is a great store that gives customers an insight on purchasing baby products. Robert was very helpful in helping us choose a high chair that would fit our needs and those of the infant. Hig... See more

Company replied

Rated 5 out of 5 stars
Verified

We found Bambi Baby on TikTok and their helpful breakdowns on different travel systems. When it came time to buy they had the best price (thanks to a generous military/first responder discount) and th... See more

Company replied


Company details

  1. #3 of 15 best companies in Baby Store
  2. #9 of 42 best companies in Bedroom Furniture Store
  3. #6 of 15 best companies in Children's Store
  4. #57 of 174 best companies in Furniture Store
  5. #9 of 25 best companies in Toy Store

Information provided by various external sources

Bambi Baby has been helping mothers and parents-to-be since 1976. We are a family owned and operated baby furniture store located in New Jersey. We ship nationwide and also have two stores in West New York and Hoboken, New Jersey. Being in the baby business for over 30 years, we've learned a few things about babies.

Written by the company


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 92% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

Great

Great
I went to the store to purchase a stroller. The showroom had every stroller I was interested plus many more. Marge helped me and was so knowledgable about all of the different strollers. I felt so confident in my choice after she helped me. I needed the stroller right away and Marge went above and beyond to make sure I got it. Received the stroller in less than 24 hours! It was all around a great experience. Ive already referred Marge and the store to my family and friends.

Date of experience: July 02, 2025

Rated 5 out of 5 stars
Verified

Shipping & delivery was as expected…

Shipping & delivery was as expected 8-12 weeks. Everytime I emailed to check when my order would be shipped, I received an email within 10 minutes with the info. The delivery services was awesome!! The men were polite, patient and they delivered our baby furniture with care. these guys were amazing.

Date of experience: June 30, 2025

Rated 5 out of 5 stars
Verified

Bambi Baby Stellar Service

Second major purchase with Bambi Baby and again exceeded my expectations. Needed a stroller/car seat/travel system ASAP due to early arrival of grandchild so I contacted Anthony in Coral Gables store and he came through! Purchase made on Friday and delivered on Wednesday. Stellar customer service!
Thank you again!

Date of experience: June 29, 2025

Rated 5 out of 5 stars
Verified

Very helpful

Very knowledgeable and helpful staff. Helped us make a quick decision and buy the right baby car seat.

Date of experience: June 29, 2025

Rated 5 out of 5 stars
Verified

Bambi Baby is a great store that gives…

Bambi Baby is a great store that gives customers an insight on purchasing baby products. Robert was very helpful in helping us choose a high chair that would fit our needs and those of the infant. Highly recommend for anyone looking for baby products and gear .

Date of experience: June 29, 2025

Bambi Baby Store - Furniture, Strollers and More logo

Reply from Bambi Baby Store - Furniture, Strollers and More

Thank you so much for the kind words! We're thrilled Robert was able to help you find the perfect high chair. We truly appreciate your recommendation!

Rated 5 out of 5 stars
Verified

Great service and customer support.

Date of experience: July 01, 2025

Bambi Baby Store - Furniture, Strollers and More logo

Reply from Bambi Baby Store - Furniture, Strollers and More

Thank you for your feedback! We're happy to hear you received great service and support.

Rated 1 out of 5 stars
Verified

Please make sure what you order is what…

Please make sure what you order is what you want, otherwise you will get refunded 70% of your purchase.

Date of experience: June 30, 2025

Bambi Baby Store - Furniture, Strollers and More logo

Reply from Bambi Baby Store - Furniture, Strollers and More

We truly apologize for any inconvenience caused. Unfortunately, as per our policy, open box items are subject to a processing fee. We kindly encourage all customers to double-check their order before purchasing to ensure it's the right fit.

Rated 5 out of 5 stars
Verified

very quick delivery

very quick delivery, high end products, item arrived in perfect condition

Date of experience: June 29, 2025

Bambi Baby Store - Furniture, Strollers and More logo

Reply from Bambi Baby Store - Furniture, Strollers and More

Thank you for the great feedback! We're glad to hear your order arrived quickly and in perfect condition. Enjoy your new high-end gear!

Rated 5 out of 5 stars
Verified

Ordering was straight forward

Ordering was straight forward. And the product was received promptly.

Date of experience: June 29, 2025

Bambi Baby Store - Furniture, Strollers and More logo

Reply from Bambi Baby Store - Furniture, Strollers and More

Thank you for your feedback! We’re happy to hear your ordering experience was smooth and that your item arrived quickly. Let us know if you need anything else!

Rated 5 out of 5 stars
Verified

Excellent customer service

Excellent customer service

Date of experience: June 29, 2025

Bambi Baby Store - Furniture, Strollers and More logo

Reply from Bambi Baby Store - Furniture, Strollers and More

Thank you so much! We truly appreciate your support and are always here to help whenever you need us.

Rated 5 out of 5 stars
Verified

Summer Travel & Accessories

The professionalism from the employees and their knowledge provided a seamless and positive experience. It is reassuring to know my two children will be safely transported in the stroller and car seats throughout our summer travels.

Date of experience: June 24, 2025

Bambi Baby Store - Furniture, Strollers and More logo

Reply from Bambi Baby Store - Furniture, Strollers and More

Thank you for your thoughtful feedback! We're so glad our team could provide a smooth and reassuring experience—your children's safety and comfort are our top priority. Wishing you safe and wonderful travels this summer!

Rated 5 out of 5 stars
Verified

We found Bambi Baby on TikTok and their…

We found Bambi Baby on TikTok and their helpful breakdowns on different travel systems. When it came time to buy they had the best price (thanks to a generous military/first responder discount) and the shipping was incredibly fast. We will likely buy from them again in the future.

Date of experience: June 28, 2025

Bambi Baby Store - Furniture, Strollers and More logo

Reply from Bambi Baby Store - Furniture, Strollers and More

Thank you so much for your support and kind words! We're glad our Tik Tok content helped guide your decision and that you were able to take advantage of our military/first responder discount. We look forward to helping you again in the future!

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