Quick and painless! I love how informative and kind spoken the staff is. In this terrifying time, it's amazing to know I can get assistance easily and readily! Shout out to Dennis S. and Justin B. Y'a... See more
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They are actually pretty nice, they sound human and well I couldnt find nothing wrong with the company and so far it seems legit. The lady did answer me the questions very nicely and well it seems lik... See more
I have been calling around trying to see what best suits me for insurance. I was referred to Justin H from a friend of mine, and he was probably the most polite agent I’ve spoken with over the past we... See more
What made my experience well is that I called earlier and got someone on the phone and I was transferred and I never did get my situation Handel but when I called back again and talk to Justin he defi... See more
Company details
- #15 of 20 best companies in Health Insurance Agency
Written by the company
Balance Benefits Group provides personalized health insurance solutions, offering a range of plans for individuals, families, and those transitioning to Medicare. We simplify the process of selecting coverage, ensuring clients receive expert guidance and transparent advice. Our company emphasizes affordable, customizable plans that fit each client's unique healthcare needs, with ongoing support through our dedicated member services team.
Contact info
1810 E Sahara Ave Ste 212, 89104, Las Vegas, United States
- +1 (877) 399-1590
- support@balancebenefitsgroup.com
- balancebenefitsgroup.com
4.7
Excellent
34 reviews
Extremely helpful and definitely can…
Extremely helpful and definitely can get you any insurance you need
Date of experience: July 02, 2025
Justin has gone above and beyond to…
Justin has gone above and beyond to assist me with all my issues. He was very prompt and efficient! Excellent customer service !
Date of experience: June 05, 2025
Quick and painless!
Quick and painless! I love how informative and kind spoken the staff is. In this terrifying time, it's amazing to know I can get assistance easily and readily! Shout out to Dennis S. and Justin B. Y'all helped me be a healthier me 🫶🏻
Date of experience: June 04, 2025
Good customer service !
Date of experience: May 27, 2025
Super quick call and easy call with…
Super quick call and easy call with Justin. Spent almost 2 hours on the phone with ga access, most of the time waiting and they could have just told me with Justin told me in 2 minutes. Great service and will recommend you guys to those who need!
Date of experience: April 30, 2025
My experience is very good
My experience is very good. They answered all of my questions completely very polite and had all of my information easily at hand even though some of my information was had changed. Great job!
Date of experience: April 29, 2025
They are actually pretty nice
They are actually pretty nice, they sound human and well I couldnt find nothing wrong with the company and so far it seems legit. The lady did answer me the questions very nicely and well it seems like its good so far
Date of experience: April 29, 2025
Had the best experience ever with Ms…
Had the best experience ever with Ms Mary Rollins, she was helpful and knew how to explain and answer all my questions. Just a wonderful experience to have, thank you Ms Rollins, you are appreciated ❤️
Date of experience: April 23, 2025
I am giving a five out of five star…
I am giving a five out of five star rating for the good customer service. Mary was so nice. She was able to answer all of my questions and I am happy that they took care of me.
Date of experience: April 16, 2025
Giving 5/5 stars for your agent Justin
Giving 5/5 stars for your agent Justin! My husbands who was on my policy got canceled and was not sure why. Justin went above and beyond to help us find the reason. Even went as far as a three way call with Georgia Access to help us find a solution and submit the right documents. I won’t lie, I used to hate being on the phone with insurance agents as they always confused me when getting help in the past. But Justin was very clear, very helpful, and went above and beyond to answer each and every question I had. He’s truly a kind soul! Thank you Justin!
Date of experience: April 07, 2025
They were very nice the help me and…
They were very nice the help me and tell me what the benefits were. They repeated at themselves when I didn’t know what they said the first time and they were very patient with me.
Date of experience: April 09, 2025
What made my experience well is that I…
What made my experience well is that I called earlier and got someone on the phone and I was transferred and I never did get my situation Handel but when I called back again and talk to Justin he definitely Handel it for me and even told me what I needed to know . He did a great job I am very much happy .
Date of experience: April 07, 2025
5 Star Service
I was referred to Justin from customer service, so I called in for some assistance with my insurance. He was a great help. I'd give 6 stars if I could!
Date of experience: April 04, 2025
Great customer service
Great customer service ! Fast, easy, and they are very polite !
Date of experience: April 03, 2025
So good thanks to help me
Date of experience: April 03, 2025
Great costumer service really nice…
Great costumer service really nice person great conversation
Date of experience: March 31, 2025
Mary Rolling is the sweetest she was…
Mary Rolling is the sweetest she was patient and honest
Date of experience: March 27, 2025
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