Bailey's CBD Reviews 1,573

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars
Verified

Great experience ordering from Bailey's. Very good communication and the order came quickly. I see a noticeable improvement with my 65 pound dog starting with hip issues. She is no longer limping and... See more

Rated 5 out of 5 stars
Verified

Thank you for bringing relief to my 13-year old bulldog boxer mix. She suffers from osteoarthritis, and while she still has mobility challenges, she no longer winces in pain or pulls her paw away when... See more

Rated 3 out of 5 stars
Verified

I am well satisfied with the performance of Bailey's hemp pellets for horses. They help my arthritic 23 yo Spanish mare enjoy good mobility and comfort, so thanks, Bailey's. However, this shipment s... See more

Rated 5 out of 5 stars
Verified

Bailey’s CBD Oil has been great for Khaleesi’s allergies and anxiety. No more hot spots or itchy skin and ears! As a bonus, it has also helped with anxiety! We are very happy with our purchase.


Company details

  1. #21 of 60 best companies in Pet Supply Store
  2. #32 of 52 best companies in Manufacturer
  3. #30 of 72 best companies in Pet Store
  4. #60 of 140 best companies in Vitamin and Supplements Store
  5. #11 of 18 best companies in Wholesaler

About Bailey's CBD

Written by the company

Bailey's CBD Promo Image Bailey's CBD Logo

At Bailey’s CBD, we’re more than just a pet wellness company—we’re a family-inspired brand with a story close to our hearts. Bailey, the pug who inspired it all, was the heart, soul, and backbone of our mission to make the highest quality CBD products pawssible. From our family to yours, we are dedicated to enhancing the lives of pets everywhere.

We’re proud to be licensed by the California Department of Health under the Industrial Hemp for Pet Food Production program. Our CBD products are crafted with precision, featuring USDA organic, single-sourced hemp extract, and undergo 3rd-party lab testing at Bel Costa Labs to ensure safety, quality, and transparency. 🛡️🌱

Ready to find the right dosage for your pet? Use our CBD Dosage Calculator and take the guesswork out of dosing. 🐾✨

Our 100% Satisfaction Guarantee

Your pet’s happiness is our top priority. If you’re not satisfied with your purchase, our Customer Happiness Team is here to help. Contact us via our CBD hotline at (844) 738-7223.

Our promise to you

Written by the company

We are committed to our customers
At Bailey’s CBD, we believe in more than just delivering exceptional products—we believe in creating meaningful connections with our customers and their beloved pets. Here’s how we stand by our promise:
A Legacy of Outstanding Service
Customer service isn’t just a department; it’s the heartbeat of everything we do. Since day one, Bailey’s CBD for Pets has been dedicated to producing the highest quality CBD products on the market, backed by unparalleled, personalized support. Whether you have questions or need guidance, we’re here every step of the way.
The Best Ingredients for the Best Care
Your pet deserves nothing but the best. That’s why every Bailey’s CBD product is crafted using single-source, small-batch, USDA-certified organic hemp extract. Each batch undergoes rigorous third-party lab testing to ensure unmatched safety, quality, and transparency—so you can feel confident in every drop and every tasty pet CBD treat.

100% Satisfaction Guaranteed - We're Here for You & Your Pets!

Experience peace of mind with Bailey's CBD's commitment to quality and customer care. Enjoy FREE shipping on orders over $40 and six-day-a-week support from our Costa Mesa, California HQ.

Experience peace of mind with Bailey's CBD's commitment to quality and customer care. Enjoy FREE shipping on orders over $40 and six-day-a-week support from our Costa Mesa, California HQ.

🐾 Your Satisfaction is Our Priority 🐾

At Bailey's CBD, we put your satisfaction and your pet's well-being at the forefront of everything we do. Our products come with a 100% satisfaction guarantee, ensuring you can shop with confidence knowing your furry friend deserves the very best.

Need assistance? We're here to help! Call our dedicated Pet CBD Hotline at 1(844)738-7223 for personalized support. Prefer email? Reach out to us anytime at info@baileyscbd.com.

We stand by the quality of our products and are committed to ensuring your experience with Bailey's CBD exceeds expectations. Trust in Bailey's CBD—because your pets deserve the best! 🐕🐾


Contact info

Promotion box for Bailey's CBD

Get 50% OFF Your First Order

Use code TRYBAILEYS50 at checkout for special 50% OFF first time deal.

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 87% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars
Verified

Good product and good customer service

Great experience ordering from Bailey's. Very good communication and the order came quickly. I see a noticeable improvement with my 65 pound dog starting with hip issues. She is no longer limping and has better mobility. I purchased the extra strength CBD chews.

Date of experience: May 28, 2025

Rated 1 out of 5 stars
Verified

Appalling order fulfillment and nonexistent customer service

This review said it was purely focused on the service aspect, which is why I have given a 1 star. I only order the 2:1 extra strength cbd for my dog since she has mobility issues at almost 15. This order makes the 3rd time that they have sent me the wrong product. When the original cbd of the same size is half the price, it is frustrating to receive an item that is half the cost of what was paid. When not one but two emails to customer service (with the receipt and photos of what were received) go unanswered, it is extremely frustrating. As a new mom, I do not have the time nor the energy to continuously follow up with a company for not doing their job accurately. The (correct) product has been great for my senior dog; however, both the customer service team and the order fulfillment team's responsiveness and lack of attention to detail at this company are mediocre at best. Living in Alaska, I do not have many options for dog cbd. I'd now rather do business though with a company that has a physical storefront I can enter versus taking a gamble with an online order from Bailey's. I am horribly disappointed after being a customer for 6 years.

Date of experience: April 21, 2025

Bailey's CBD logo

Reply from Bailey's CBD

Hi Jess,

First, I want to sincerely apologize for your recent experience with us and for any lack of communication you encountered. We take customer service extremely seriously and are truly sorry this has left you feeling disappointed—especially after being a loyal customer for six years.

I’ve personally checked all of our inboxes and spam folders under your name and your email on file, and unfortunately, I wasn't able to locate any previous messages from you. However, I did just look up the email for your other address and am genuinely not sure how these messages fell through the cracks I sincerely apologize for however that happened, which is far from the norm with our quick replies.

We pride ourselves on going above and beyond to make things right for our customers, and we absolutely would have assisted right away had we seen your messages. The fact that your dog has benefited from our Extra Strength 2:1 CBD oil means a great deal to us, and we would love the opportunity to make this right, regardless of how things have played out.

Thank you again for your feedback and for being a long-time supporter—we genuinely appreciate it and are here to help however we can.

Sincerely,
Jarid Scott
Sales Director & Customer Support
Bailey’s CBD for Pets

Rated 5 out of 5 stars
Verified

This stuff really helped our 16 yr old spaniel

Bought the Bailey's CBD because of 16 year old dog's back legs were getting too stiff to walk without help. We have been giving her a dose every night on her food and at about 3 weeks in she is showing great signs of the stiffness going away. We just wanted her comfortable w/o chemicals and this stuff really worked. Thank you!

Date of experience: May 12, 2025

Rated 1 out of 5 stars
Verified

I did not place this order and I did…

I did not place this order and I did not sign up for autoship. Your business practices are verging on fraud. Cancel the order you placed immediately.

Date of experience: June 01, 2025

Bailey's CBD logo

Reply from Bailey's CBD

Hi Vee,

We’re very sorry for the frustration this has caused. I’ve gone ahead and canceled the order and refunded the charge right away, along with fully deactivating the subscription tied to your account.

Please rest assured that we never enroll customers into autoship without clear confirmation at checkout, nor do we have the ability to initiate charges ourselves. In most cases like this, it’s possible the subscription was selected during your checkout to activate a 20% discount, which can happen accidentally. That said, we completely understand your concern & appreciate you bringing this to our attention.

Thank you again, we hope the product is working for your pet & please don’t hesitate to reach out if there’s anything else we can help with.

Sincerely,
Jarid Scott

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