Verified
Love Dara’s Water! It does what they said it would- removes every trace of sunscreen! I’m sure it would remove every trace of makeup too, but I don’t wear makeup. I was surprised that you have to rins... See more
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See what reviewers are saying
Verified
Ayla carries high quality brands and has become my favorite online site to purchase my products. They also provide free samples and a handwritten thank you note.
Verified
What an amazing company! Their staff is top-notch and BEYOND WONDERFUL to deal with, by every measure. They are helpful, knowledgeable, creative and responsive. I live on the east coast, and although... See more
Company replied
Verified
Ayla is truly a treasure of beauty and self care in San Francisco. Dara has created a haven of wonderfully curated products from around the world. I so appreciate the personal attention and sincere re... See more
Company replied
Company details
- #7 of 132 best companies in Health and Beauty Shop
- #7 of 66 best companies in Beauty Product Supplier
- #1 of 4 best companies in Facial Spa
- #5 of 34 best companies in Wellness Center
Written by the company
At Ayla, we think that a great beauty shop shouldn’t just deliver the most effective non-toxic products in the world. So we also deliver the most well-informed, personalized guidance — turning the simple search for a product into an enlightening journey. Browse our expert-curated range of the most effective and good-for-you beauty products from around the world: each one was chosen for our shelves for a specific reason. If you'd like more guidance at any point, take a bespoke journey with us by ordering custom samples created just for you. You can also get a list of personalized recommendations from our rigorously trained Guides. Either way, we're always available to help you get the best results. Call, email, or visit us at our San Francisco studio — our current store hours are M-F from 10am-5pm, and we're located at 1825 Bush Street in San Francisco. Please note that we are not related to a company based in Australia with a similar name.
Contact info
Bush Street 1825, 94109, San Francisco, United States
- 415-520-7320
- help@aylabeauty.com
- aylabeauty.com
4.8
Excellent
1K reviews
Replied to 40% of negative reviews
Typically replies within 1 week
Verified
Great products
Great products! I had a problem with a broken dispenser--Ayla sent me a new one.
Date of experience: June 09, 2025
Verified
Regular customer
I have been a customer of Ayla Beauty for 6 years or so. They’re the best!!🥳
Date of experience: June 18, 2025
Verified
Good experience
I found what I was looking for. I got the product in very good condition and on time. I’m pleased with the purchase.
Date of experience: June 03, 2025
Verified
Love Dara’s Water
Love Dara’s Water! It does what they said it would- removes every trace of sunscreen! I’m sure it would remove every trace of makeup too, but I don’t wear makeup. I was surprised that you have to rinse after using it/ but it is still faster than a double cleanse. Sad part is the price- a bit too much for my budget, I may continue to buy for the summer only- when I use heavy duty sunscreen.
Date of experience: June 02, 2025
Verified
High quality brands
Ayla carries high quality brands and has become my favorite online site to purchase my products. They also provide free samples and a handwritten thank you note.
Date of experience: May 28, 2025
Ordered a dress
Ordered a dress , the worst cheap material as soon as I tried it on the zip broke don’t buy and hassle with getting a refund 😡😡
Date of experience: June 12, 2025
Confused review
Your company is being confused with a clothes scam in the uk…they are called Ayala and Ash . Hope you don’t get too many confused reviews
Date of experience: June 02, 2025
Verified
Ayla is the best
Ayla is the best! Wonderful customer service. And so many unique products you can't find anywhere else. I really love their seaweed for the bath, it's amazing. They also have free samples so you can try before you buy.
Date of experience: May 20, 2025
Reply from Ayla
Thank you!
Verified
We tried a new product
We tried a new product, asking for a little advice ahead of time. EVOLVh WonderBalm is all that they told us. Great at taming curly hair in a humid climate.
Date of experience: May 19, 2025
Reply from Ayla
It is a great product. Thank you!
Verified
Responsive to request for a specific…
Responsive to request for a specific sample. Products arrived quickly.
Date of experience: May 09, 2025
Reply from Ayla
Thank you so much, glad we could help :)
Verified
Try it, you won’t be disappointed
A well curated collection of niche and popular beauty and wellness brands, with an in-house line of products I look forward to exploring. Fast shipping and quality customer service.
Date of experience: May 13, 2025
Reply from Ayla
Thanks Charlene!
Verified
Reply from Ayla
Good to hear, thanks!
Verified
One of my favorite stores
A jewel of a store that offers fantastic customer service. I love the carefully selected and hard-to-find skin products that Ayla sells and am obsessed with the Dara Kennedy Sea Serum!
Date of experience: May 04, 2025
Reply from Ayla
Thank you Maria
Verified
It has been 14 days
It has been 14 days. I saw no significant difference since using the hand cream.
Date of experience: May 01, 2025
Reply from Ayla
Sorry to hear, if you would like to give us a call perhaps we can find something that might meet your needs :)
Verified
Ayla - my favorite holistic beauty essentials company
I've been shopping with Ayla for awhile. They stock the brands I use the most because I seek toxic free, holistic, personal care products. If I'm new to a brand and have questions, the team always has the answers and responds quickly. As a customer, I feel valued, and it feels like personalized service. They work hard to provide an exceptional customer service experience and I appreciate that.
Date of experience: April 30, 2025
Reply from Ayla
We do value you! Thank you for sharing your experience!
Verified
Helpful and lots of great products
Always very helpful and this was a quick replenish visit. Happy to have been able to pop in and out. Hope to visit to play with more products in person soon.
Date of experience: April 17, 2025
Reply from Ayla
Yes, come see us soon! Thank you!
Verified
You are awesome and so knowledgeable…
You are awesome and so knowledgeable about skin care ❤️
Date of experience: April 25, 2025
Reply from Ayla
You are awesome too :) .Thank you!
Verified
Private Event
I had a small birthday party there and it was excellent. We had so much fun learning about new skincare and makeup. My friends were enthusiastic about their new finds for days.
Date of experience: April 25, 2025
Reply from Ayla
So glad to hear you had a good bday with us!
Verified
Ayla is a unique place with lovely…
Ayla is a unique place with lovely assistance + special, considered products.
Date of experience: April 14, 2025
Reply from Ayla
Thanks Lisa!
Fraudsters
If this the same Ayla pharmacy I am dealing with to buy skin boosters and mounjaro. I have received no products and it's been 2 weeks when I was told it would be 2-3 days. €600 loss from the pharmacy and 310 from the transport company they use TMT courier service so steer clear it's clearly a partnership
Date of experience: April 25, 2025
Reply from Ayla
Hi Barbara, it looks like you may be looking for a different business - we do not sell mounjaro, we're a skincare and makeup boutique in San Francisco and we do not ship to Ireland where it looks like you are located.
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