Their website said same day delivery available. Delivered the next day, which was not her birthday. Main reason I used them was same day delivery. I ordered and paid for a balloon. She never receiv... See more
Company replied
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Don't know if this transaction is the 2nd or 1st for this order, but the first went undelivered for several days and had to be replach. (We were told you had to re-source it from another florist.) B... See more
The expediency in which the flowers arrived and how beautiful they were would definitely make me order from Ava's again! My only minor complaint was that the flowers didn't come in a vase, despite the... See more
Company replied
I ordered this delivery last minute on a Saturday night and you attempted to deliver it by Sunday, which I was impressed with, but when you were unable, you notified me promptly and assured me it w... See more
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Company details
Written by the company
AvasFlowers.net is a trusted nationwide flower delivery service offering beautiful, affordable floral arrangements for every occasion. Whether you're sending birthday wishes, celebrating an anniversary, or expressing sympathy, Avas Flowers makes it easy to deliver fresh flowers and thoughtful gifts to loved ones anywhere in the U.S. We partner with a network of local florists and fulfillment centers to provide same-day and next-day delivery — all backed by dedicated customer support and a satisfaction guarantee. With competitive pricing, a wide selection, and a commitment to quality, Avas Flowers has helped millions of customers send meaningful moments since day one.
Contact info
200 Continental Dr, 19713, Newark, United States
- 855-607-7710
- socialmedia@avasflowers.com
- avasflowers.net
3.2
Average
15K reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
The flowers were delivered super late
The flowers were delivered super late, luckily the person was home. I wanted these delivered prior to 3:30 CT as they work from home and wasn’t delivered until after 6 CT
Date of experience: June 25, 2025
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Order process was simple My sister received them on tie, and loved the colors .
Order process was simple My sister r ed ĺl
Date of experience: June 25, 2025
Flowers for my daughter…
While my daughter did receive the flowers I ordered for her birthday, they were far less in quality for the charge of $105. Within two days a third of the alstroemeria were wilted and for the price I expected more roses - there were 8. The entire bouquet arrived in a vase the size of a softball.
If I lived in the area I could have paid $50 at a grocery store and received more than what you provided. In fact, I ordered flowers for another daughter out east from Olympia Flowers for $80 and received so much more. Sadly, that florist does not do business in Washington.
As stated in an earlier review, (this is now my third review), I purposely use local businesses, rather than large companies like Amazon and the like. I prefer local and possibly family owned - but in this case I was surely duped. I have bought flowers in the past from your company and the quality have decreased to now this sad state of affairs.
The flowers that I selected for my daughter would have been a nice touch and addition to another gift I sent, but you took that away… The day is gone and we are both disappointed.
Life has many disappointments - this is a fallen world… even when trying to give a nice gift.
Date of experience: June 25, 2025
Blue and Yellow Bouquet
The arrangements was even better and more gorgeous in person. Will order again!
Date of experience: April 11, 2025
Reply from AvasFlowers
Hello Kayla,
We're thrilled to hear you had such a great experience with our products and service! As a token of our appreciation for being such a loyal customer, we've sent you a 25% off coupon for your next order via email.
Thank you for taking the time to share your feedback—we truly value your support and look forward to serving you again soon!
Misleading delivery options til after order placement
Avas was out of products in the order and had to substitute. Because of substitution the ballons I ordered were not included and even though I used the free delivery coupon I paid for same day delivery before 2 pm. The order was not delivered until 10 something the on the 25th, the following day. Had I known before hand that the delivery was through UPS and delivered in a plain brown box I would not have used this service. The arrangement sat on a receiving dock for two days and didn't get received to the intended party till they were questioned two days later about getting their "surprise" birthday delivery. Although the arrangement sitting in the box, in a receiving dock was not totally Avas' fault, I feel had it been delivered by a local florist this could have been avoided.
Date of experience: June 24, 2025
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Reply from AvasFlowers
Hello David,
We're thrilled to hear you had such a great experience with our products and service! As a token of our appreciation for being such a loyal customer, we've sent you a 25% off coupon for your next order via email.
Thank you for taking the time to share your feedback—we truly value your support and look forward to serving you again soon!
It arrived on time and looked great.
Date of experience: June 25, 2025
The flowers were delivered but not the…
The flowers were delivered but not the balloon.I would not use it again.
Date of experience: April 12, 2025
Very expensive for 4 small sunflowers
Very expensive for 4 small sunflowers
Date of experience: July 06, 2025
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This was to be a surprise for my…sister
This was to be a surprise for my sisters 74th birthday. She had no plans and I live in a different state. She was thrilled with the selection. It was fun to still be able to surprise my big sister!
Date of experience: June 25, 2025
Not a happy birthday
Their website said same day delivery available. Delivered the next day, which was not her birthday. Main reason I used them was same day delivery. I ordered and paid for a balloon. She never received a balloon. And the delivery person made her feel very uncomfortable. Will never use them again.
Date of experience: June 22, 2025
Reply from AvasFlowers
Hello Lori,
We acknowledge and apologize for how this unfortunate event has created an inconvenience for you. We’ve taken a serious look into the matter and want you to know that our team has taken this incident very seriously to make sure it won’t happen again.
Regarding the quality concerns of the product received, we have a 48-hour grace period policy. Within this time frame, customers can opt for a redelivery of a new product of equal or greater value at no additional cost or an adjustment of the arrangement price based on our final agreement. You can find a more detailed explanation of our terms of service here: https://www.avasflowers.net/terms-of-service#avas-flowers-satisfaction-commitment-cancelnation-returns-and-refunds-policy.
Although we received your feedback beyond the required grace period, our primary goal is to ensure our customers' satisfaction. As a gesture of goodwill, we will issue $20 worth of reward points to your account associated with the email used for your purchase.
Once again, we apologize for the experience you had with us during your recent purchase. We hope to have the opportunity to serve all your floral needs in the future.
Thank you for reaching out to us and allowing us to assist you.
Didn't receive my flowers.
Date of experience: June 24, 2025
Excellent service!
Date of experience: June 25, 2025
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Timelines promised were not met and…
Timelines promised were not met and flowers seemed like not much for the price. I thought it was a local company and it was not.
Date of experience: April 12, 2025
Efficient delivery, Gorgeous orchid
The delivery was fast, the orchid was fresh and gorgeous. Thank you, my friend was so excited to receive it, and I was happy with the quality of the product and service. Would definitely keep your number and recommend you to friends and family.
Date of experience: June 25, 2025
Reply from AvasFlowers
Hello Elizabeth,
We're thrilled to hear you had such a great experience with our products and service! As a token of our appreciation for being such a loyal customer, we've sent you a 25% off coupon for your next order via email.
Thank you for taking the time to share your feedback—we truly value your support and look forward to serving you again soon!
Flowers for delivered on the date…
Flowers for delivered on the date promised and flowers were still looking great a week later 10/10 thank you
Date of experience: June 24, 2025
Easy to order
Easy to order, flowers arrived on time, flowers were gorgeous!!
Date of experience: June 25, 2025
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Smaller than what we picked out
Bouquet was significantly smaller than the one we picked out and paid for.
Date of experience: June 23, 2025
Reply from AvasFlowers
Hello Ben,
We acknowledge and apologize for how this unfortunate event has created an inconvenience for you. We’ve taken a serious look into the matter and want you to know that our team has taken this incident very seriously to make sure it won’t happen again.
Regarding the quality concerns of the product received, we have a 48-hour grace period policy. Within this time frame, customers can opt for a redelivery of a new product of equal or greater value at no additional cost or an adjustment of the arrangement price based on our final agreement. You can find a more detailed explanation of our terms of service here: https://www.avasflowers.net/terms-of-service#avas-flowers-satisfaction-commitment-cancelnation-returns-and-refunds-policy.
Although we received your feedback beyond the required grace period, our primary goal is to ensure our customers' satisfaction. As a gesture of goodwill, we will issue $20 worth of reward points to your account associated with the email used for your purchase.
Once again, we apologize for the experience you had with us during your recent purchase. We hope to have the opportunity to serve all your floral needs in the future.
Thank you for reaching out to us and allowing us to assist you.
Fast friendly service my friends love…
Fast friendly service my friends love the flowers.
Date of experience: June 23, 2025
Reply from AvasFlowers
Hello Gary,
We're thrilled to hear you had such a great experience with our products and service! As a token of our appreciation for being such a loyal customer, we've sent you a 25% off coupon for your next order via email.
Thank you for taking the time to share your feedback—we truly value your support and look forward to serving you again soon!
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