Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

Review summary

Based on reviews, created with AI

See what reviewers are saying

Rated 4 out of 5 stars
Verified

It can do almost everything. Its a "set it and forget it" software. But, its "connected" with the regional settings of the user profile. I would like this software to be independent from the regiona... See more

Company replied

Rated 5 out of 5 stars
Verified

As an enterprise systems integrator for document workflow, Automated Email Manager (AEM) is by far the best tool in the market. We add AEM for all ECM customers. Its value priced with perpetual licens... See more

Company replied

Rated 5 out of 5 stars
Verified

We use AEM to save emails as PDF files and also save their attachments. The Regex features allowing file names based on part of a subject line such as our file reference is really good but there... See more

Rated 5 out of 5 stars

This is exactly what we were looking for: Ability to automatically print AND save to PDF an email AND its attachments. Lots of configuration options. Runs as a service without needing user logon. Als... See more


Company details

  1. #57 of 315 best companies in Software Company
  2. #29 of 66 best companies in Computer Accessories Store

Written by the company

Best productivity software for your incoming emails like orders, faxes, reports, quotes,...


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

370 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 1 out of 5 stars
Verified

Rules installed do not perform

Rules installed do not perform. I have removed the software from our computers.

Date of experience: June 23, 2025

Namtuk logo

Reply from Namtuk

I think it's always more interesting and constructive to contact people before getting upset, but apparently it's too complicated for you!

Advertisement
Rated 4 out of 5 stars
Verified

It can do almost everything.

It can do almost everything.
Its a "set it and forget it" software.
But, its "connected" with the regional settings of the user profile. I would like this software to be independent from the regional settings. I choose the language "english" and everything must be in english.

Date of experience: June 12, 2025

Namtuk logo

Reply from Namtuk

Hi Spiros, thank you so much for your wonderful review and for being such a supportive user! We're delighted to hear that you find our software to be a "set it and forget it" solution. Your feedback about regional settings is very important to us, and we'll definitely work on making the software more independent in that aspect. Thanks again for your trust and support!

Rated 5 out of 5 stars

I have been using the free trial for…

I have been using the free trial for about 2 weeks and everything works flawlessly. I will be purchasing soon!

Date of experience: June 13, 2025

Namtuk logo

Reply from Namtuk

Thanks so much for your kind words. We’re thrilled to hear everything is working flawlessly and that you’re considering purchasing soon! 😊

Rated 5 out of 5 stars

Brilliant software makes our life lot…

Brilliant software makes our life lot easier doesn’t ever fault highly recommend

Date of experience: June 01, 2025

Namtuk logo

Reply from Namtuk

Thank you so much, Paul! We’re thrilled to hear our software’s making things easier for you. Means a lot! 😊

Rated 5 out of 5 stars
Verified

App works as expected and reliable

App works as expected and reliable. Prints attached PDFs out of Mails.

Date of experience: May 13, 2025

Namtuk logo

Reply from Namtuk

Really appreciate your kind words! Glad the app is doing exactly what you need and reliably printing your PDFs

Advertisement
Rated 5 out of 5 stars
Verified

Over 1 Million Emails Processed!

I have processed well over 1 million(!) emails using Automatic Email Manager.

While I have worked with many, many vendors over my long IT career, Namtuk has earned my number 1 rating as the fastest and most helpful vendor that I have ever worked with.

Date of experience: May 06, 2025

Namtuk logo

Reply from Namtuk

Steven, thank you so much for your amazing feedback! Processing over a million emails and having you rate us number one truly means the world to us. We're grateful for your trust and partnership!

Rated 5 out of 5 stars
Verified

As an enterprise systems integrator for…

As an enterprise systems integrator for document workflow, Automated Email Manager (AEM) is by far the best tool in the market. We add AEM for all ECM customers. Its value priced with perpetual licensing, rock solid and stable and has a ton of very cool features. We use primarily for email imports by converting eFiles and MS office documents and the body of the email into PDF's

Date of experience: April 09, 2025

Namtuk logo

Reply from Namtuk

Hi Brent, we’re incredibly grateful for your feedback! Knowing that AEM supports your email imports and document conversions so effectively is fantastic. It’s rewarding to see it help your ECM customers. Thank you for choosing us to be part of your workflow solutions!

Rated 5 out of 5 stars
Verified

Simple to install & setup

The program was easy to install and setup. It only took an hour to purchase, install, setup, and test the email process we needed.

Date of experience: March 18, 2025

Namtuk logo

Reply from Namtuk

Hey Lewis, we appreciate the feedback! We're so glad the process was straightforward for you. Let us know if we can assist with anything else.

Advertisement
Rated 5 out of 5 stars

Namtuck / automatic-email-manager.com provide good support

Namtuck / automatic-email-manager.com support
has always been helpful to get problems resolved quickly and they are very pleasant to work with.

Date of experience: March 26, 2025

Namtuk logo

Reply from Namtuk

Hi M. Overcash, Wow, we're so happy to hear that our support team has been helpful and pleasant to work with! Your feedback is incredibly valuable to us. Thanks for taking the time to share your experience!

Rated 5 out of 5 stars
Verified

This software just works and saves us a…

This software just works and saves us a TON of time and unnecessary effort. Most importantly, when support is needed they are responsive and helpful.

Date of experience: March 17, 2025

Namtuk logo

Reply from Namtuk

Hi Chris, thank you so much for your kind words! We’re thrilled to hear that the software is saving you tons of time and effort. We’re always here to help when needed. Thanks again for your support!

Rated 5 out of 5 stars
Verified

This app has been a game-changer for…

This app has been a game-changer for our business! It automatically prints our orders as soon as they come in, saving us so much time and streamlining our workflow. Their service quick, reliable, and incredibly responsive, ensuring we never miss an order. The setup was seamless, and it works perfectly with our website. Highly recommend for any business looking for an efficient printing solution!

Date of experience: March 05, 2025

Namtuk logo

Reply from Namtuk

Hello Galbraith, wow, we’re so happy to hear that our app has streamlined your workflow and made such a positive impact for your team! It was a pleasure to help set everything up and ensure it runs smoothly for you. Thank you for your thoughtful feedback!

Advertisement
Rated 5 out of 5 stars
Verified

Easy renewal

Easy renewal, excellent tool for managing email.

Date of experience: March 12, 2025

Namtuk logo

Reply from Namtuk

Thank you so much for your kind words, Albert! We're thrilled to hear that you find our tool excellent for managing emails. Your support means a lot to us!

Rated 5 out of 5 stars
Verified

Great product!

I have been using Namtuk for years and it has never failed me. We some very specific uses for automatic email manager and it has facilitated those tasks with very little effort on our end. It works reliably and it offers a very good value for the price!

Date of experience: March 11, 2025

Namtuk logo

Reply from Namtuk

Thank you for your wonderful feedback! We're thrilled to hear that Namtuk's Automatic Email Manager has served you reliably over the years and made your specific tasks easier with minimal effort. It's great to know that you're finding it valuable and cost-effective. Your satisfaction means everything to us, and we look forward to continuing to exceed your expectations!

Rated 4 out of 5 stars
Verified

This is vs a great app but would prefer…

This is vs a great app but would prefer a little more notice re expiry date etc. I was on annual leave when the renewal notice arrived and there was very little time to ensure the functionality remained in place. Otherwise very good

Date of experience: February 11, 2025

Namtuk logo

Reply from Namtuk

Thank you for your feedback. For your information, we send email notifications 1 month, 2 weeks, and 3 days before expiration. In the application, a notification is displayed on the dashboard 30 days in advance. We will improve the notifications in a future version. Have a great day.

Advertisement
Rated 5 out of 5 stars

Great tool and fantastic support

The tool is great and the support on it is on the spot (very fast response) and very professional. I wish all my tools were working like that! Keep it going please!

Date of experience: February 06, 2025

Namtuk logo

Reply from Namtuk

Thank you for your feedback, Patrick! We’re delighted to hear that the tool is working great for you and that our support has been fast and professional. Your kind words inspire us to keep improving—thank you for your trust and encouragement!

Rated 5 out of 5 stars
Verified

I am very please with Ismael's…

I am very please with Ismael's communication and follow up with the service. He make sure time, date and service was done correctly and efficient.

Date of experience: January 13, 2025

Namtuk logo

Reply from Namtuk

We’re so happy to hear that Ismael exceeded your expectations with his top-notch service and attention to detail! Thanks for taking the time to share this—it really brightens our day!

Rated 5 out of 5 stars
Verified

AEM worked right away ...

Had an urgent need for an alternative to our previous email processing tool.
AEM worked right away.
Regards, Martin

Date of experience: January 21, 2025

Namtuk logo

Reply from Namtuk

Hi Martin! We’re so happy to know AEM met your urgent needs right away. Your feedback means the world to us—thank you so much! Let us know if we can help with anything else in the future.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look