Auto Europe LLC Reviews 239

TrustScore 4 out of 5

4.2

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Review summary

Reviewers had a great experience with this company. Customers appreciate the company's competitive pricing, often finding it to be of tremendous value. The website is user-friendly, making the booking process straightforward and easy to navigate. Consumers also value the clarity of options and prices, with everything explained in plain text, ensuring there are no hidden charges. Many reviewers have been associated with the company for years, citing consistently good service. People highlight the responsive and helpful customer support, with issues sorted professionally and efficiently. The company is praised for providing a wide selection of vehicles and a smooth, hassle-free rental experience. Moreover, reviewers trust the company's reliability and appreciate the ease of canceling bookings when needed.

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Rated 5 out of 5 stars

The ‘deal’ was set out clearly, including the total upfront for the full insurance. It was easy to follow the steps to book the vehicle. Website is reasonably clear and easy to navigate - priced in Eu... See more

Rated 5 out of 5 stars

When booking car in USA you always get some hidden fees. Which for a state of mind of a common EU citizen is not less than annoying. As long as my browsing skills reach Autoeurope is the only car rent... See more

Rated 1 out of 5 stars

On the voucher, even though it said Iberia. Which clearly is T4 in Madrid, you had not passed the info to Europcar so my booked car was in T1 and they charged me 60€ extra to give me a car in T4, wher... See more

Rated 5 out of 5 stars

Auto Europe is a fantastic car rental company that consistently delivers great service. Their booking process is smooth and hassle-free, with competitive prices and a wide selection of vehicles to cho... See more


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4.2

Great

TrustScore 4 out of 5

239 reviews

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Rated 5 out of 5 stars

The Info was set out clearly

The ‘deal’ was set out clearly, including the total upfront for the full insurance. It was easy to follow the steps to book the vehicle. Website is reasonably clear and easy to navigate - priced in Euros was a help - some other websites are priced in Canadian dollars. Price was OK, not over the top, nor set low with extras added in at the end. Will use them again

Date of experience: June 20, 2025

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Rated 5 out of 5 stars

I find the web site very easy to navigate

I find the web site very easy to navigate. I had an issue with a car rental in the past. One phone call sorted the issue in a professional maner. I always use Auto Europe. I fine there rates to be very competitive.

Date of experience: April 29, 2025

Rated 4 out of 5 stars

Great competitive price

Great competitive price.

My one critique is that when booking the car seat for a child, that it is not shown on the bill so Im anxious of confusion when I arrive at airport on the day

Date of experience: April 15, 2025

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Rated 5 out of 5 stars

Excellent Company

Auto Europe is a fantastic car rental company that consistently delivers great service. Their booking process is smooth and hassle-free, with competitive prices and a wide selection of vehicles to choose from. I’ve used them regularly and have always found their customer support to be responsive and helpful. Whether for business or leisure, Auto Europe makes car rentals easy and stress-free. Highly recommended!

Date of experience: April 01, 2025

Rated 1 out of 5 stars

It appeared that I had booked with you…

It appeared that I had booked with you - and then I received an email from a third party car rental company requesting payment. I had already given Autoeurope my credit card payment details, so it was very concerning. When I called your support line - the call handler spoke to me in a very condescending manner. I felt belittled and unheard. She sent an alternative car at a higher price. I normally use Autoeurope all the time, but this was a dissappointing experience. I'm providing this feedback to help.

Date of experience: March 25, 2025

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