Au Myprotein Reviews 6,481

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars
Verified

I've been purchasing from MyProtein for the last 2 years, and gotta they their protein powders taste amazing and they always have massive deals with fast shipping times. I just recently ordered a b... See more

Rated 5 out of 5 stars
Verified

I first tried My Protein in Japan whilst on holidays and was pleasantly surprised by the taste and how well it mixed sp to be able to get it here in Australia was great. Now if only we could get the... See more

Rated 1 out of 5 stars
Verified

The package was not delivered - no one rang the bell or the phone. There were emails asking for my name, address and phone number that seemed to be a hoax, I had to use tracking repeatedly to find th... See more

Rated 5 out of 5 stars
Verified

So far no complaints. I like that it's not too strong a flavour, I've been mixing it with some plain creatine and water. Definitely will buy again If you like the type of strawberry flavour that's... See more

Company replied


Company details

  1. Beauty & Well-being

Contact info

  • Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Northwich, United States

  • au.myprotein.com

4.1

Great

TrustScore 4 out of 5

6K reviews

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Replied to 96% of negative reviews

Typically replies within 24 hours


Rated 1 out of 5 stars
Verified

The package was not delivered

The package was not delivered - no one rang the bell or the phone. There were emails asking for my name, address and phone number that seemed to be a hoax, I had to use tracking repeatedly to find the package as there was no communication about where it had been taken, sms or email, and no reply when I wrote an email to MyProtein. Very poor. Very disappointing, and difficult since I am disabled and was unwell and had a lot of difficulty picking up package when I found it after some time.

Date of experience: June 25, 2025

Rated 5 out of 5 stars
Verified

I first tried My Protein in Japan…

I first tried My Protein in Japan whilst on holidays and was pleasantly surprised by the taste and how well it mixed sp to be able to get it here in Australia was great. Now if only we could get the Matcha green tea flavour here, that would be awesome.

Date of experience: June 29, 2025

Rated 1 out of 5 stars
Verified

Since I have made my order

Since I have made my order. I received the aus post notification as label created on June 23 since then no update on my order or ETA. I have never experienced poor service like this before. Thanks

Date of experience: June 22, 2025

Rated 3 out of 5 stars
Verified

Shipping

Was supposed to arrive in a couple of days, then got push back to end of week. Then pushed back again to over a week and a half from purchase

Date of experience: June 28, 2025

Rated 3 out of 5 stars
Verified

Shipping

Was supposed to arrive in a couple of days, then got push back to end of week. Then pushed back again to over a week and a half from purchase

Date of experience: June 28, 2025

Rated 4 out of 5 stars
Verified

It would be great if the delivery…

It would be great if the delivery system could send a notification once the order has been delivered. At the moment, it seems the notifications only go up to the dispatch stage, which isn’t very helpful—especially if the courier leaves the package in the apartment lobby or mailroom without informing you.

Date of experience: June 21, 2025

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