I've been purchasing from MyProtein for the last 2 years, and gotta they their protein powders taste amazing and they always have massive deals with fast shipping times. I just recently ordered a b... See more
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I first tried My Protein in Japan whilst on holidays and was pleasantly surprised by the taste and how well it mixed sp to be able to get it here in Australia was great. Now if only we could get the... See more
The package was not delivered - no one rang the bell or the phone. There were emails asking for my name, address and phone number that seemed to be a hoax, I had to use tracking repeatedly to find th... See more
So far no complaints. I like that it's not too strong a flavour, I've been mixing it with some plain creatine and water. Definitely will buy again If you like the type of strawberry flavour that's... See more
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Company details
Contact info
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Northwich, United States
- au.myprotein.com
Replied to 96% of negative reviews
Typically replies within 24 hours
The package was not delivered
The package was not delivered - no one rang the bell or the phone. There were emails asking for my name, address and phone number that seemed to be a hoax, I had to use tracking repeatedly to find the package as there was no communication about where it had been taken, sms or email, and no reply when I wrote an email to MyProtein. Very poor. Very disappointing, and difficult since I am disabled and was unwell and had a lot of difficulty picking up package when I found it after some time.
Date of experience: June 25, 2025
Delivery is a nightmare despite being…
Delivery is a nightmare despite being free.
Late shipped and No updates on the carrier website on the status for days.
Date of experience: June 29, 2025
Vanilla flavor drops the taste is…
Vanilla flavor drops the taste is great, great delivered as well
Date of experience: June 22, 2025
Parcel didnt arrive.
Date of experience: June 29, 2025
Fast Delivery and reliable
Orders are always delivered quick and neatly packaged.
Low gluten oats and Isolate are my go to daily supplements.
Date of experience: June 29, 2025
I first tried My Protein in Japan…
I first tried My Protein in Japan whilst on holidays and was pleasantly surprised by the taste and how well it mixed sp to be able to get it here in Australia was great. Now if only we could get the Matcha green tea flavour here, that would be awesome.
Date of experience: June 29, 2025
Horrible Horrible service
Horrible Horrible service. Never buy from Myprotein
Date of experience: June 22, 2025
Since I have made my order
Since I have made my order. I received the aus post notification as label created on June 23 since then no update on my order or ETA. I have never experienced poor service like this before. Thanks
Date of experience: June 22, 2025
I never received my parcel
Date of experience: June 20, 2025
I haven’t received my item until now
I haven’t received my item until now, trying to contact the customer service and it was a very very response from them, still waiting their result
Date of experience: June 21, 2025
accessable protein
easy to order
extensive range
convenient quick delivery
Date of experience: June 21, 2025
Amazing value with frequent discounts and protein powders taste great!
I've been purchasing from MyProtein for the last 2 years, and gotta they their protein powders taste amazing and they always have massive deals with fast shipping times.
I just recently ordered a banana flavoured protein powder and it goes so well with my overnight oats.
Date of experience: June 21, 2025
The creatine is expires in 4 months
The creatine is expires in 4 months, that’s disappointing.
Date of experience: June 28, 2025
It’s been over 2 weeks and my order…
It’s been over 2 weeks and my order hasn’t even been dispatched it was supposed to come 5 days ago
Date of experience: June 21, 2025
Shipping
Was supposed to arrive in a couple of days, then got push back to end of week. Then pushed back again to over a week and a half from purchase
Date of experience: June 28, 2025
Shipping
Was supposed to arrive in a couple of days, then got push back to end of week. Then pushed back again to over a week and a half from purchase
Date of experience: June 28, 2025
It would be great if the delivery…
It would be great if the delivery system could send a notification once the order has been delivered. At the moment, it seems the notifications only go up to the dispatch stage, which isn’t very helpful—especially if the courier leaves the package in the apartment lobby or mailroom without informing you.
Date of experience: June 21, 2025
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