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Andrew at Cell Phone Repair in Lake Elsinore did an outstanding service. He was respectful and very professional. He fixed the phone screen in a timely manner. His customer service skills are amazing.... See more
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Excellent Cell Phone Repair Service! I had a great experience with this cell phone repair service. They were very professional and courteous when I spoke with them on the phone. When I broug... See more
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Repair was done in about 30-45 mins on a Saturday 2 hours before closing time, which I appreciated greatly. There was a bit of a discussion over if the repair was warranty or insurance driven (my conf... See more
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It was very easy to file a claim, set up an appointment, and took reasonable time to repair. The only improvement could be done is providing more call phone repair businesses to join the network, so... See more
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Company details
About Assurant
Written by the company
Assurant keeps life running smoothly for more than 300 million people across the globe. We support, connect and protect major consumer purchases through innovative products and services, helping our customers get more value from the things they buy. Like … 80 million appliances and electronics, 48 million cars and trucks, 47 million mobile phones, and millions more of the things that people rely on every day. And, if something does happen, our high-rated customer service teams can be reached via a call, click or chat. Someone who cares is ready and waiting to repair, replace or troubleshoot the problem. That’s how we protect what matters most.
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Written by the company
Contact info
New York, United States
- assurant.com
4.5
Excellent
30K reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
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Everything was perfect
Everything was perfect, what more could be said!?
Date of experience: July 06, 2025
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I had a cracked screen that needed to have it repaired
I had a cracked screen that needed to be repaired and I submitted a claim with Assurant. The claims process was great and the referral was quick to a repair shop. The problem is the repair shop destroyed my phone and they returned it to me inoperable. I now need to file another claim because of the repair shops actions.
Date of experience: July 06, 2025
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Great friendly and timely service very…
Great friendly and timely service very happy
Date of experience: June 07, 2025
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Customer Service
The friendliness and customer service received at the shop. Curtis was patient and knowledgeable when it came to repairing my cellphone.
Date of experience: June 07, 2025
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Great service
My device was fixed in 2 hours! Great service. No hassles no delays.
Date of experience: June 07, 2025
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Cracked screen
Service was great and picked cracked screen within 40 minutes. Out and in.
Date of experience: July 06, 2025
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We were given an estimate of 90 minutes…
We were given an estimate of 90 minutes to repair---it was completed in 25 minutes--awesome!!!
Date of experience: July 06, 2025
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Waste of time
Bought the policy hoping it would bundle to help with my insane GEICO policy and it didn’t.. they don’t bundle second homes.. any excuse to not give discounts. On top of it, they were going to void my policy because they couldn’t communicate properly with my mortgage company to receive payment…
Date of experience: June 03, 2025
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5 stars 🌟 🌟 😀😀
Date of experience: April 07, 2025
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Very satisfied
I am very satisfied with the service I received and my phone is looking brand new
Date of experience: July 06, 2025
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Excellent Cell Phone Repair Service!
Excellent Cell Phone Repair Service!
I had a great experience with this cell phone repair service. They were very professional and courteous when I spoke with them on the phone. When I brought my phone in for repair, they maintained the same level of professionalism in person. They completed the repair in under an hour and promptly let me know when it was ready. The entire process was smooth, fast, and hassle-free. I highly recommend their services!
Date of experience: July 06, 2025
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My experience wasn’t as pleasant as I…
My experience wasn’t as pleasant as I thought it would be, customer service was very poor.
Date of experience: May 07, 2025
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