Verified
I have been a customer for many years and every time I have placed an order my purchases have always met or exceeded my expectations. This is the first time I used the "create your own" with my own p... See more
Company replied
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Verified
Art.com provides excellent customer service that goes above and beyond. When my most recent order was mishandled and delivered by Fed-X in torrential rains that led to the destruction of the contents,... See more
Company replied
Verified
I was shocked by the condition of the package upon arrival. The box surrounding the artwork was badly damaged, and was obviously opened at some point and then re-taped. There were no corner guards wh... See more
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Verified
Quality company with responsive people and extensive product selection. Just a bit pricey to ship to Canada 🇨🇦. Purchased 52$ canvass print, shipping was $40. So 44% of final cost ($92) is for shipp... See more
Company replied
Company details
- #67 of 95 best companies in Decoration and Interior Design Store
- #133 of 173 best companies in Furniture Store
- #57 of 84 best companies in Home Goods Store
- #10 of 14 best companies in Picture Frame Shop
- #6 of 12 best companies in Poster Store
Written by the company
Art.com makes finding wall art enjoyable with the world's largest collection of premium quality prints. We have millions of wall art prints, in a variety of styles, and we organize it all so it's easy for you to find the best wall art for your style and space at Art.com. You not only get to choose from a wide variety of images and art styles but you also get handcrafted finishing options that turn a print into wall art that's ready to hang. Choose from over 200 custom-crafted frames, hand-stretched canvas prints, durable wood-mounted art, and more, all for about 40% less than a custom frame shop. At Art.com, you get easy access to millions of art images and top-quality craftsmanship because when you find the wall art you love, you love your space even more and that's what it's all about.
Contact info
United States
- 800-952-5592
- support@art.com
- art.com
4.2
Great
217 reviews
Replied to 84% of negative reviews
Typically replies within 48 hours
Verified
Reply from Art.com
Thank you for your kind words—we’re lucky to have customers like you.
Verified
Great purchase as always
I have been a customer for many years and every time I have placed an order my purchases have always met or exceeded my expectations. This is the first time I used the "create your own" with my own picture and the canvas picture is beautiful. The colors are vivid, piece is well-constructed and came packaged with care and protection, as have all of my purchases. The prices are very reasonable and I have utilized discount coupons offered.
Date of experience: June 23, 2025
Reply from Art.com
Hearing from customers like you helps us do better—thank you!
Verified
I received an empty box.
Date of experience: June 23, 2025
Reply from Art.com
We're so sorry to hear your order didn’t arrive. I see you've already been in touch with our Customer Care team. If there's anything more we can assist with, please feel free to reach out. Thank you.
Verified
From Electronic File to My Wall in just a few days!
You took my electronic file, printed it beautifully, mounted and framed it and delivered it to me in just a few days for a reasonable price. You guys are my go-to source for art from now on!
Date of experience: June 23, 2025
Reply from Art.com
We appreciate you taking the time to share your thoughts—thank you for being awesome.
Verified
Quality company but expensive shipping to Canada
Quality company with responsive people and extensive product selection. Just a bit pricey to ship to Canada 🇨🇦. Purchased 52$ canvass print, shipping was $40. So 44% of final cost ($92) is for shipping. That’s a barrier to purchasing more.
Date of experience: June 20, 2025
Reply from Art.com
Thank you! Your feedback helps shape what we do and how we grow. If you need further assistance, please feel free to contact our Customer Care team here: https://www.art.com/help/talktous. We’ll be happy to help!
Verified
High quality prints
High quality prints, expertly framed. Packed well for transport. Quick delivery.
My only concern was there was no 20x30 size to choose from. This is a standard size, not a custom size, that should be available.
Date of experience: June 23, 2025
Reply from Art.com
Thank you for your feedback — we truly appreciate it. If you need further assistance, please feel free to contact our Customer Care team here: https://www.art.com/help/talktous. We’ll be happy to help!
Verified
This poster is so pretty. It’s beautiful with white Matt and grey frame.
The price was excellent it came quick and in perfect condition.
Date of experience: June 23, 2025
Reply from Art.com
It means the world to us to hear from our customers—thanks for your feedback!
Verified
Reply from Art.com
We're always listening and learning—thanks so much for your insight.
Verified
We haven't gotten the art work yet.
Date of experience: June 23, 2025
Reply from Art.com
I'm truly sorry for your experience. A member of our Customer Care team will be reaching out to assist you. Thank you.
Verified
Thank u art.com
Thank u art.com. The pictures are beautiful!!!
Keep up your level of excellence and great customer service and I will continue ordering from u!
Date of experience: June 23, 2025
Reply from Art.com
Thanks for being part of our community and helping us improve with your feedback.
Verified
Without Art, the Earth is just Eh.
art.com is a great website, and it only traffics in art. Nothing nefarious about it. Well done.
Date of experience: June 22, 2025
Reply from Art.com
We value every customer—and your feedback truly makes a difference. Thank you!
Verified
The print is absolutely gorgeous and…
The print is absolutely gorgeous and just as vibrant as it looks on the website. Nice heavy paper.
The box/tube it came in was partly crushed and I was worried, but there was space at the ends, so the print was undamaged.
Date of experience: June 23, 2025
Reply from Art.com
We're so grateful for your feedback and continued support.
Verified
Reply from Art.com
Thanks so much—we truly value your feedback and your loyalty as a customer.
Verified
The canvas is good quality and looks…
The canvas is good quality and looks great in my dining area.
Date of experience: June 23, 2025
Reply from Art.com
We’re grateful for your support and appreciate you taking the time to share your thoughts.
Verified
No consideration at all
Delivered during an active rainstorm, bypassed mailbox and newspaper slot and instead left in unbagged cardboard box in the ground. Totally saturated.
Date of experience: June 22, 2025
Reply from Art.com
I'm truly sorry for your experience. A member of our Customer Care team will be reaching out to assist you. Thank you.
Verified
The prints all arrived crinkled
The prints all arrived crinkled - the shipping carton was insufficient for them & was all beaten up. We have a heavy box sitting on them hoping that they flatten out. We did not want to hassle with returns & replacements.
Date of experience: June 23, 2025
Reply from Art.com
I'm so sorry to hear that your order arrived damaged. If you’d like replacements, please feel free to contact our Customer Care team here: https://www.art.com/help/talktous. We’ll be happy to help!
Verified
Ecola Park. Cannon Beach.
The art piece is perfect. I love it. And it arrived quickly and in great condition. Thank you.
Date of experience: June 21, 2025
Reply from Art.com
Your feedback means a lot to us—thank you for being a valued customer.
Verified
The print item had four fold in the…l
The print item had four fold in the copy. Who ever packed the item should be fired.
Date of experience: June 22, 2025
Reply from Art.com
We're truly sorry your order arrived damaged. I see you've already been in contact with our customer care team. If there's anything else we can do to help, please don't hesitate to reach out. Thank you.
Verified
We love the canvas print from art.com
We love the canvas print from art.com. The quality of the frame is very good.
Date of experience: June 22, 2025
Reply from Art.com
Thank you! We’re always listening and appreciate hearing from customers like you.
Verified
Happy with purchase
I was surprised to find the very copy of the painting I was looking for on the site. I ordered it framed and it came quickly. Nicely framed, arrived well protected.
Date of experience: June 22, 2025
Reply from Art.com
We really appreciate your input—it helps us grow and better serve amazing customers like you.
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