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Aromatrail Reviews 45

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TrustScore 4.5 out of 5

4.6

Cosmetics and Perfumes Supplier
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Rated 5 out of 5 stars
Verified

First time using Aromatrail, always a little hesitant buying from a discounter, my mind was put at ease when I received my fragrance, it was 100% legit and as described. I’ve made my second purchase t... See more

Rated 5 out of 5 stars
Verified

Products are authentic, handled and shipped very quickly and packaged with extreme caution. Definitely will be coming back again

Rated 3 out of 5 stars
Verified

For starters I haven't even received my bottle of cologne yet so i can't say how good or bad this experience is until the transaction has been completed .. im hoping the transaction gets completed i... See more

Rated 5 out of 5 stars
Verified

5/17/2025 Update: Aromatrail responded to my email immediately and resolved the mix-up in my order without hesitation. Their customer service was incredibly fast — honestly some of the best I’ve h... See more

Company details

  1. #14 of 29 best companies in Cosmetics and Perfumes Supplier

Written by the company

Aromatrail is your destination for authentic niche and designer fragrances at unbeatable prices. With a focus on quality and customer satisfaction, we offer a curated selection of scents for every preference.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

45 reviews

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Replied to 100% of negative reviews

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How this company uses Trustpilot
Rated 5 out of 5 stars
Verified

First time using Aromatrail

First time using Aromatrail, always a little hesitant buying from a discounter, my mind was put at ease when I received my fragrance, it was 100% legit and as described. I’ve made my second purchase through them already, oh, and the shipping surprised me, it was crazy fast! I’ll report back on my 2nd purchase, but I’m 100% satisfied with them!

Date of experience: June 29, 2025

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Rated 5 out of 5 stars
Verified

Good selection

Good selection. New scents added regularly. Prices are great. The owner is a good trustworthy guy as well. I always check here first.

Date of experience: June 08, 2025

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Rated 5 out of 5 stars
Verified

Fast customer service and unbeatable prices!

5/17/2025 Update: Aromatrail responded to my email immediately and resolved the mix-up in my order without hesitation. Their customer service was incredibly fast — honestly some of the best I’ve had recently. They shipped the correct item the very next day. I received it promptly, and once again confirmed that the batch number is authentic and the product is high quality. On top of that, the price was unbeatable. I’m looking forward to shopping with Aromatrail again for future fragrance purchases!
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5/5/2025 I received the wrong item. The fragrance is authentic and has a valid batch code, and is from the same brand (Maison Francis Kurkdjian), but not the cologne I ordered as confirmed on my receipt.

I will reach out to the company to correct the matter and update my review accordingly.

Date of experience: May 05, 2025

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Rated 1 out of 5 stars
Verified

never revived my refund

never revived my refund . bad

Date of experience: May 01, 2025

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Reply from Aromatrail

You requested a refund because USPS delayed your package by one day. Tracking showed Wednesday delivery, but you did not receive it then. We received your refund request due to this one-day delay. We are sorry, but such delays are normal for carriers, and we cannot refund for delays of one or two days. We offered to let you return the item upon receipt if you no longer wanted it, but you insisted on keeping it and demanding a full refund for the one-day delay in shipment by USPS.

Rated 5 out of 5 stars
Verified

One of best!

Great prices, fast shipping and legit as they come. Over 2 years of purchases and never a single issue.

One of the best!

Date of experience: April 19, 2025

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Rated 3 out of 5 stars
Verified

For starters I haven't even received my…

For starters I haven't even received my bottle of cologne yet so i can't say how good or bad this experience is until the transaction has been completed .. im hoping the transaction gets completed im dEF a bit skeptical my google map says my package is another state somewhere and my notification is saying my package should arrive by noon tomorrow.. ✊🏼💭

Date of experience: March 11, 2025

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Rated 5 out of 5 stars
Verified

I have purchased several niche…

I have purchased several niche fragrances from Aromatrail, and every order has been fast, in perfect condition, with amazing customer service! Awara is amazing!!!

Date of experience: November 30, 2024

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