ARC_Gym Reviews 5

TrustScore 4 out of 5

4.1

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Company details

  1. Gym
  2. Fitness class
  3. Personal Trainer
  4. Sports Nutrition Store
  5. Weightlifting Area
  6. Women's Personal Trainer

Information provided by various external sources

ARC Gym, Wokingham is at the cutting edge of strength and conditioning. We offer state-of-the-art equipment, a range of membership options, personal training, an outdoor workout area, and an in-house coffee and smoothie bar.


Contact info

4.1

Great

TrustScore 4 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Thieves!!

Thieves!!! take your money when they are in breach of contract by not providing the service you are paying for then you when you point this out they claim that the contract is not with them but the DD collection company, someone does now what they are doing. Also make up lies to defend themselves. Just pay my money back!!!

Date of experience: August 12, 2020

Rated 5 out of 5 stars

Really happy with the customer service…

Really happy with the customer service offered. We were still charged during lock-down in error. I contacted Arc and received a prompt reply confirming a full refund and also offered vouchers. Leaves a really positive feeling about the gym, knowing any issues are dealt with professionally and fairly.

Date of experience: July 06, 2020

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Reply from ARC_Gym

Thank you for the 5 start review Julie!
Apologies for the initial error, but we're pleased it was resolved and resulted in this review.
Kindest regards
The ARC Gym Team

Rated 4 out of 5 stars

I am very happy with this gym

Date of experience: October 14, 2019

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Reply from ARC_Gym

Thanks for the great review Fran. We're really pleased you like what we have to offer! If you can spare a minute, we would love to know how we could improve to earn that 5th star.
See you next time.

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