Arbor Day Foundation Reviews 67

They sell you dead trees with no refund, no replacement and no reply. Block your negative review so they can scam their next victim. BUYER BEWARE!!!

Date of experience: April 07, 2025

DEAD TREES, If they send you dead trees and then replace them with more dead trees you do NOT get your money back. Fool me once!

Date of experience: June 09, 2025

Horrible Horrible Horrible! Every single tree i ordered was full of mold and barely alive. Not a single tree or lilac bush survived. Definitely do not waste your time!

Date of experience: May 15, 2025

I ordered a tree that should have been 3-4 feet. They delivered on that was barely 2 feet. When I complained, they sent another (which is why they get two stars and not just one) but this one is only 29 inches, a full 9 inches shorter than it should be AT ITS SHORTEST. So disappointed. You would think that the second tree they would want to make up for the first, and send a 4 foot one, but no.
Also, they seem to use a third party, so they have no idea what is being shipped.

Date of experience: June 03, 2025

I spent hundreds of dollars through them and I only have one tree that survived out of over 30. They are making so much money and not providing any value. Stay away.

Date of experience: June 25, 2024

The trees I received from arborday were severely dehydrated. They were packaged without terresorb or water. It makes me think they are just like other nonprofit scams. Someone should read the reviews and then review their tax exempt status.

Date of experience: May 04, 2025

I ordered a weeping cherry tree for my daughter, paying $118 for the tree. When she received the tree it was apparent that bugs had eaten up all the leaves. I sent pictures to Arbor Day Foundation and they told me to go to a certified arborist or Cooperative Extension. They did not respond to my statement that I would never have paid $100+ for such a terrible looking plant.

Date of experience: May 22, 2025

I bought a total of 24 trees from the Arbor Day Foundation and had professionals plant them in places trees grow well on my property. First, they only shipped 23. Of the 23 we planted 2 years ago, 9 never grew at all. So, I paid for 24 trees and currently only 14 are alive. I don’t know if any will grow to full stature. I also bought 8 berry bushes. Every one of them died. 3 were dead on arrival. The others died soon after. This was a huge waste of money.

Date of experience: May 12, 2025

Received my 12 twigs, of which most were dead. Dont waste your time or money.

Date of experience: March 01, 2025

did receive the order 30+ trees? literal sprouts single stick that was cut down to fit in package i planted in fall none of them survived winter .bought much better quality from other nurseries for equivalent price .and the donation to plant more trees in public spaces scammy as i n how truthful really is it will not ever buy from arbor day again

Date of experience: October 01, 2024

As far as this writer is aware, the Arbor Day Foundation seems suspect to me because of the following reason:
Here in Myrtle Beach/Horry County, SC, developers (with county approvals) are taking trees down daily to deforest the area to build high density housing. Why would this foundation desire donations for more trees when the trees are disappearing so quickly? It may be a scam, but that is my humble opinion. Thank you.

Date of experience: April 14, 2025

I did not receive my trees and couldn’t reach anybody at the foundation.

Date of experience: April 06, 2025

You will not receive trees once you order. I received a message saying my trees had been shipped, the status did not change for over a month. They offered replacements, which now says the trees will be shipped in a month? What a scam.

Date of experience: April 09, 2025

Stick, they sent me sticks. One stick per tree.

Date of experience: April 05, 2025

They have sent me over 15 bareroot trees and all have survived. You do have to wait 4 to 6 months for delivery because they will only send them when the tree will survive the journey and transplant.

Date of experience: February 03, 2024

I was initially excited to receive a questionnaire, hoping that I could send in information about the trees in my area as many seem to be struggling. Alas, the questions are fluff about my feelings regarding trees and could not possibly be of any conservation use. Also the trees they offer as a “free” gift (in exchange for a donation, of course) are either invasive or native to an area thousands of miles away. Any organization that responsibly reforests would know better. ‘Tis a scam. If you care about trees: learn about the natives to your area, find healthy specimens while you’re out and about, and spread their seeds.

Date of experience: December 24, 2024

Donated and was sent my free trees very late and like others was sent dead twigs with no roots at all and on top of that they don’t even tell you what they are. Will never donate again. I too feel scammed.

Date of experience: December 14, 2024

Arbor Day Foundation Do better!Just a psa If you order trees and they say they will be here by a certain time if you don't receive them and contact customer service for 3 weeks in a row to get it taken care of the 1st week they will say give it a week if they don't arrive we will resend them when u call the 2nd time they will say something about there shipping process but tell you in a week if u don't get them to call back and we will get replacements on the way well called back today now in order to receive my trees because the window of dormancy is up or something now I have to wait until may I'm one very angry lady because they didn't want to do there job and reorder the 1st time i contacted there wouldn't be any issues. Just beware.

Date of experience: December 13, 2024

Customer service told me my address was changed one month prior to my order being shipped and then I later find out they didn't change the address.

I was emailed telling me part of my order wasn't paid for, when I already paid for it on August 1st. Today is November 18. I called the same day I got the email and was told it's too late now for these trees and won't get shipped for another 6 months at least.

Terrible customer service and the company is too disorganized to provide even basic service like shipping baby trees to their customers.

It's a shame this company is failing their execution and unable to provide basic services.

Date of experience: November 18, 2024

I had a very disappointing experience with this organization’s hiring process, which felt disorganized and, unfair. After applying for a position, I completed two interviews and was told to expect a final decision within a month. Later, I was invited to participate in four additional interviews, only to be informed afterward that they were no longer hiring for the role. Unfortunately, I invested two months into this process and even declined another job offer based on their assurances.

Date of experience: October 02, 2024