A People's Choice Reviews 23

TrustScore 3.5 out of 5

3.5

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

See what reviewers are saying

Rated 1 out of 5 stars

Unauthorized practice of law!!! Preparing legal documents illegally. Advertising paralegal services unlawfully. Owner who claims to not own this company is not registered or certified to be doing any... See more

Rated 5 out of 5 stars

So I've been wasting several weeks of my time trying to get probate started on my father's intestate, and have been having all sorts of issues with documents from the superior courts website n... See more

Rated 5 out of 5 stars

I worked with A People's choice for adult adoption and the right from my initial conversation with them and going thru the process, they made this a very convenient and easy process. The paperwork was... See more

Company replied

Rated 3 out of 5 stars
Invited

I am divorced now, so I will say the job got done. However, there were numerous typos/errors in my documents. I had to bring it to their attention to redo. I am a paralegal myself so attention to deta... See more

Company replied


Company details

  1. Legal Services
  2. Civil Law Attorney
  3. Divorce Lawyer
  4. Elder Law Attorney
  5. Family Law Attorney
  6. Law Firm

Written by the company

A Peoples Choice is a unique legal document preparation company that offers affordable services through a simple online interview process. This helps clients save thousands of dollars compared to hiring an expensive attorney! Our service includes expert verification, ensuring that clients did not overlook any important details in their documents. We use the same legal process as California attorneys, which gives you confidence that our documents are accurate and reliable. A Peoples Choice takes pride in our long-term reputation for providing high-quality legal document preparation services, making us a trusted choice for clients seeking assistance with probate, divorce, conservatorship, and many more legal services.


Contact info

3.5

Average

TrustScore 3.5 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 20% of negative reviews

Typically replies within 1 month


Rated 5 out of 5 stars

Compassionate, Knowledgeable, and Trustworthy – Highly Recommend!

I contacted A People's Choice to discuss a unique probate issue I’m dealing with, and my consultation with Sandy was a bright spot in an otherwise difficult process. She and her team were knowledgeable, honest, and compassionate. I appreciate the pride they take in their work and the integrity they bring to every step of it. Highly recommend!

Date of experience: March 06, 2025

Rated 1 out of 5 stars

Unauthorized practice of law!!

Unauthorized practice of law!!! Preparing legal documents illegally. Advertising paralegal services unlawfully. Owner who claims to not own this company is not registered or certified to be doing any type of legal document or paralegal services!! She is exploiting people and guilty of many ca law violations. DO NOT hire this rogue deceptive company A People's Choice or A People's Choice Legal Documents Inc. U will be charged way more with A People's Choice than u would any attorney. And even if the attorney was more at least the attorney would be knowledgeable courteous and follow thru.A People's Choice charges a flat fee just to select service. She charges for every single task broken down into steps after the flat fee. She has sloppy work. Tons of errors! Forms rejected. Etc. And she's not is certified / registered/ licensed to do any of these legal services she advertises to the general public. Do yourself a huge favor and do not do business with A People's Choice aka A People's Choice Legal Documents Inc. She owns more companies doing similar to same services so make sure u fo your research avoid getting ripped off and delaying your matter even more. She is a fraud! Report her !!

Date of experience: March 05, 2025

Rated 5 out of 5 stars

Best phone call experience I've ever had

So I've been wasting several weeks of my time trying to get probate started on my father's intestate, and have been having all sorts of issues with documents from the superior courts website not being able to be filed. I finally got sick of it and started calling lawyers and paralegal. Eventually I found People's Choice and setup one of their free 15 minute phone calls and I honestly didn't expect much.

Boy was I pleasantly surprised.

Rather than try to convince me that I needed to spend money immediately with their company, Sandra, the woman who i had my call with, she asked me some questions and let me explain what was going on, before informing me that due to the size and contents of the estate, I didn't even NEED to do probate! She was extremely knowledgeable and caring and just genuinely seemed interested in helping me rather than trying to get paid.

I was astonished and still am. Do yourself a favor and setup an interview, it costs you nothing but 15 minutes of time and for me, it took tons of stress off my shoulders knowing I didn't need to worry about filing for probate.

THANK YOU!!!!!

Date of experience: February 22, 2025

Rated 1 out of 5 stars

I urge everyone who has had a negative…

I urge everyone who has had a negative experience with woman who owns A People's Choice Inc,, A People's Choice Legal Documents Inc., to report her to all appropriate agencies immediately!!
Consumers deserve better protection from the harms of exploitative registered legal document assistants / contract paralegal and legal consultants like her at A People's Choice. She continues to get away with contractually exploiting consumers bcuz the penalties are not even a slap on the hand to her if she gets caught. Pays people to remove her negative reviews. The good reviews are lies.
She needs to be held accountable. It's not right to pay to have real reviews removed and allow more consumers to unfairly be taken advantage of by A People's Choice.

She failed to review emails & her sloppily prepared forms before sending them to the portal for my review and signature me which means she doesn't even proof read her own work. Expect an abundance of errors bcuz nothing meticulous exists like she advertises online. Even her own website had numerous spelling errors and contradicting details wirh false advertising throughout until i posted these reviews. She removed her fake testimonials and changed things up. And yeah, I'm aware we're all “human” and mistakes “happen” and Paralegals are not immune to making mistakes BUT the amount of errors in the forms she prepared was ridiculous. Legal Documents are nothing to play with and the smallest error could delay harm or cost extremely. The service she provided was significantly below standards!! If she wasnt so rude, deceptive and unprofessional the errors may have not been as big of a deal but the fraudulent activity with serveral different contracts and without my consent is unacceptable. She told me she couldnt answer if the could efile for me until i gave permission. Next thing i know im tricked into a contract. She said 7-10 days, took 16, i tried to cancel before deadline but i was intentionally disregarded with an excuse why my email directly to her was rejected. Never responds thoughtfully or personalizes interactions. Lacks interpersonal skills. Ineffective Communication. Poor rapport. Excessive prices, micro tasking every step and substeps & charging for each individual task. No flat fees exist. She charges fees, costs, and expenses. Misc and incidentals just in case. She overvalues her poorly performed services exorbitantly. She removes metadata details from files and modifies dates. Do not trust or work with A People's Choice or A People's Choice Legal Documents Inc or any affiliated names or owners for apeopleschoice.com. Fake testimonials and fake reviews!! Believe all the negative ones. I wish I would've read reviews. She also claims I demanded my filing for free!! That's false. I had a fee wavier that she refused to allow me to submit. But even if she allows it like she advertises online she charges u a fee on top of the court site fee. Go to elegal.com They are free with fee wavier. Do the forms urself or hire an educated lawyer. A lawyer would've only been $250 for my filing and she charged $849 flat fee for preparation only and asked for more money. Forms rejected and it was a completely misleading fraudulent experience that people need to be warned about!! Don't even trust trustpilot!! They allow businesses to flag honest reviews and keep fake 5 Star reviews !! Yelp does same thing. Can't trust anyones review sites apparently. Sad. If she were held accountable she wouldn't still be taking advantage of consumers or have an LDA privilege. Her history of revocations/ suspensions were just a slap on the hand unfortunately.

Date of experience: September 21, 2024

Rated 1 out of 5 stars

They are the absolute worse

They are the absolute worse. They took 575.00 this was only for first 3 pages of my divorce. My understanding it was for the divorce process. You fill out your papers online. They offer absolutely no help through this process. I tried to explain it wouldn't let me finish. Their response it was complete. Tgey sent me screen shot of totally blank section. They said it was complete.WTF how is it complete if it's blank. They said it would be another 100.00 to ask a question. And 100.00 fir each additional question. These people suck and just take your money for nothing. I had to pay another company to fix their mistakes that they refuse ti fix. They need to be shut down immediately. ITS A TOTAL SCAM. DON'T WASTE YOUR TIME OR MONEY.... I will stand by my review. I have the emails and log of all calls. And I was also informed by the court house not to waste 1 more penny on the Joke of Company. They take your money with no problem. From there the nightmare begins. They will bleed you dry. I will once again .Don't notusethem and waste your time!!!!!!!@

Date of experience: July 18, 2024

A People's Choice logo

Reply from A People's Choice

We appreciate all feedback, as it helps us continue to improve our services. However, we want to take this opportunity to clarify the facts regarding this matter.

This client engaged our office to prepare two separate sets of documents, intending to file both at the same time. The first set of documents had a court-imposed deadline, which we were mindful of throughout the process. As outlined in our contract and the detailed email we sent before engagement, all intake is done through an online worksheet. This process is clearly disclosed before a client retains our services.

The client completed the first worksheet, but much of the required information was missing. Over the course of several weeks, our office made approximately 21 separate attempts to obtain the missing details. Unfortunately, we were unable to get a complete response. Additionally, the client never completed the worksheet for the second set of documents, making it impossible for us to proceed with preparing them.

As the deadline for the first filing approached, and given the lack of necessary information for the second set, we advised the client to proceed with filing the first set separately to avoid any issues with the court. The documents were completed, and clear instructions were provided to the client on how to return them to our office for proper filing and service. Instead, the client filed the documents independently without notifying us, which resulted in service-related issues that could have been avoided had they followed our process.

Using a legal document preparation service requires cooperation and communication from both parties. Our role is to assist in preparing accurate documents based on the information provided by the client. When a client does not provide the necessary details or does not follow filing instructions, it limits our ability to ensure a smooth process. Once it became evident that the client would not provide the required information for the second set of documents, we refunded the portion of the fee attributed to those documents.

We regret that this client is dissatisfied, but our office made every effort to assist within the scope of our services. The Superior Court Clerks know our exceptional work and often refer struggling pro per individuals to our office for professional assistance. We stand by our commitment to professionalism, transparency, and adherence to the terms of our agreement.

Rated 5 out of 5 stars

A People's Choice made the probate a straight forward process.

A People's Choice made the probate process really straight forward. They took the hassle out of me attempting to file the paperwork on my own. In addition, it was less expensive than hiring a probate attorney.

Date of experience: March 19, 2024

A People's Choice logo

Reply from A People's Choice

It was a pleasure working with this client. There were several unique issues with the probate case but the client persisted, overcoming the special hurdles they faced. We are so happy we were able to help the client through this process without their having to hire an attorney.

Rated 5 out of 5 stars

People’s Choice was a blessing in…

People’s Choice was a blessing in disguise. They helped my sister and I settle probate after my mom passed away. The staff was knowledgeable, professional and helpful if I had any questions. I would highly recommend their services.

Date of experience: March 26, 2024

A People's Choice logo

Reply from A People's Choice

It was a delight to work with this client and she was a stellar client. Despite having to concurrently deal with serious health issues, she was always responsive and handled her responsibilities as personal representative with a positive attitude and integrity. Our entire staff wishes her well.

Rated 5 out of 5 stars
Invited

This process is perfect, so grateful they are there!

This process is perfect for people who can mutually agree on terms and need a way to file with no unnecessary legal fees. I recommend coming to terms before you start. It was a relief and a pleasure to work with A people’s Choice. I’m grateful they exist!

Date of experience: March 21, 2024

A People's Choice logo

Reply from A People's Choice

Kate - We are so very pleased that we were able to help you with your legal matter. Often people do not realize they have the option us utilizing an experienced non-attorney legal document assistant such as A People's Choice to get them through their legal process, saving them thousands of dollars in attorney fees. It was a pleasure working with you, and we appreciate you taking the time to share your experience.

Rated 3 out of 5 stars
Invited

It was OK

I am divorced now, so I will say the job got done. However, there were numerous typos/errors in my documents. I had to bring it to their attention to redo. I am a paralegal myself so attention to detail is imperative. You can’t call them with issues or they will charge you.

Date of experience: November 15, 2023

A People's Choice logo

Reply from A People's Choice

Thank you for sharing your experience. We try to avoid typographical errors and apologize for the inconvenience. We immediately fixed the 2 typographical errors once brought to our attention. As a courtesy, we also corrected the marriage date on your prepared paperwork because the interview data you provided also had a typographical error. Human errors can be made even by the most judicious individuals.

As our contract states, phone calls are NOT included in our flat fees and are charged by time/per minute. This allows clients to choose their desired level of service, giving them complete control over legal costs. It also allows us to keep our overall document preparation fees low, offering substantial savings for those who wish to strictly use our expedient communication via email or portal. On the other hand, customers who want more hands-on help are welcome to call the office for the additional fee charged for such extra services. These options offer our diverse clientele the most effective and economical choices for their legal services.

Rated 5 out of 5 stars
Invited

WONDERFUL & PROFESSIONAL

I needed help with a felony that needed to be expunged. I called around to several places and got quotes of around $1,400. Some how I was directed to A Peoples Choice, read their website seemed to good to be true but wanted to try.
From the first phone call, I was reassured that they could help me for half the cost of others. The emails from Ms. Duncan were clear and straightforward and reassuring.
I was kept up to date of the status and it was all resolved very quickly. My felony was reduced to a misdemeanor and then dismissed.

I highly recommend this company.

Date of experience: November 13, 2023

A People's Choice logo

Reply from A People's Choice

Ms. Stech, We are happy to have been able to assist you. Thank you for choosing A People's Choice for your legal document preparation needs. You were a great client and we hope to be here for you in the future.

Rated 5 out of 5 stars
Invited

They were professional and actually…

They were professional and actually did what they advertised for a fair price.. very satisfied with the outcome.

Date of experience: November 17, 2023

A People's Choice logo

Reply from A People's Choice

Mr. Smith, We appreciate the kind words, and we know you have a choice when it comes to legal document preparation services and we are happy you chose A People's Choice. Clients like you make our work easy.

Rated 5 out of 5 stars

Thanks Sandra

Got us get through a critcal hearing at a point when we were unable to obtain a litigation lawyer.
Thank you Sandra

Date of experience: January 03, 2024

A People's Choice logo

Reply from A People's Choice

It is always rewarding when we can help a customer facing an out-of-the-ordinary, more difficult legal process, particularly when they cannot hire a lawyer fast enough to protect their interests. In this instance, A People's Choice was able to offer a lifeline to this client by providing enough document assistance to get them through a critical moment and preserve their interests in an ongoing case.

Rated 5 out of 5 stars

The staff at a peoples choice guided me…

The staff at a peoples choice guided me through all of the forms and court filings necessary for probate. All of my documents were readily available in the client portal. Their help was indispensable. Thank you, A People’s choice!
BE Port Angeles, Wa.

Date of experience: October 01, 2023

Rated 5 out of 5 stars

A People's Choice was able to assist me…

A People's Choice was able to assist me with filing additional papers for Probate for my son. Information from the local law library was minimal and I was advised I needed additional paperwork in a tentative ruling. I was in a time crunch and they were able to assist in a timely manner.
TG
Grass Valley, California

Date of experience: October 12, 2023

Rated 5 out of 5 stars

Surviving spouse probate

I was overwhelmed when I lost my husband and learned that I had to go thru probate.
I called a few attorneys and their fees was way to high for me to afford. After searching the internet, I found People’s Choice. They made probate easy to navigate, affordable and quick.
Sandra McCarthy helped me a lot.
Within a few months, it's done!
The staff at People’s Choice are always there to help.
I cannot thank them enough for all their support and guidance in this journey.
Thank you to all of you at People’s Choice!!
Isabella Van Winkle

Date of experience: May 31, 2023

A People's Choice logo

Reply from A People's Choice

Excellent client to work with. Very conscientious and always responsive to our communications. It was a pleasure to work with Isabella.

Rated 5 out of 5 stars

Great Experience Working with A People's Choice

I am very happy with my decision to work with A People's Choice to help facilitate my probate estate case. After working for several months on my own, trying to avoid huge legal fees, I hit a roadblock accessing and completing some of the probate paperwork. The court system can only offer so much advice and it was difficult to actually speak to someone. I reached out to A People's Choice to prepare all documents associated with the final phase of probate. The service was excellent. They communicated well, kept me informed of what they were working on, and provided insight into the court system's legal review "slow" process. Without A People's Choice assistance, I would still be dealing with the court and the required paperwork. Very pleased with the expertise, and the attention devoted to my case by A People's Choice. Strongly recommend. DB, Concord, California

Date of experience: September 15, 2023

A People's Choice logo

Reply from A People's Choice

After getting through Phases 1 and 2 of the probate process on her own, this client reached out to us to help complete her Phase 3 process. We certainly must commend her diligence in getting through Phases 1 and 2 on her own! The probate process can be extremely difficult and frustrating. When she got stuck in the process, she reached out to our office to successfully finalize Phase 3 of her case. Exceptional client to work with.

Rated 5 out of 5 stars

A People's Choice made it much easier…

A People's Choice made it much easier to file and proceed with Probate for my brother's estate. I feel fortunate to have found A People's Choice early in the process of searching for ways to settle probate. When a loved one passes unexpectedly, this is a truly valuable service.

Date of experience: July 07, 2023

A People's Choice logo

Reply from A People's Choice

Probate can be a complicated and expensive process. We are always excited when clients successfully complete this lengthy court process and we are able to help them save thousands of dollars as compared to using a attorney for the same process. Excellent customer to work with.

Rated 5 out of 5 stars

Adult adoption

I worked with A People's choice for adult adoption and the right from my initial conversation with them and going thru the process, they made this a very convenient and easy process. The paperwork was perfect and court proceeding was very smooth, it took 20 minutes in the court to complete. They are very good with quick response with any questions. I am very happy working with them to complete a very important event in my life.

Date of experience: June 07, 2023

A People's Choice logo

Reply from A People's Choice

So happy we were able to help this customer successfully complete the adult adoption process. Excellent to work with and excited to have assisted them with this momentous and exciting process.

Rated 5 out of 5 stars

Use them and Trust the Process... Ultimate Peace of mind and smooth

OMG!!! What a smooth process worth every cent! Every time I called, wrote a message I received a response right away and was able to speak to someone each time. All I had to do was complete the adoption application, pay and the rest was taking care of. What an easy process and experience. I am a very busy women and my mother and I couldn't follow-up with everything and file documents with the court. We used A People's Choice and everything was taken care of. We cried and took pictures with the judge and the adoption at the court house was as simple as a stroke of a pen. Thank you to everyone who worked on our case. You made this new family very, very happy!!!

Date of experience: May 05, 2023

A People's Choice logo

Reply from A People's Choice

Adoption is a memorable legal process for the entire family. Attorneys often charge thousands of dollars for the same services we offer for hundreds. We are so very honored to have been the chosen service to assist in this matter. They were a delight to work with.

Rated 5 out of 5 stars

APC Has Stellar Customer Service & Prices!

Stellar customer service! And best of all, no lawyers and no huge lawyer fees. If you need a California probate, divorce, conservatorship, or a host of other legal services, I highly recommend A People's Choice.

Date of experience: May 04, 2023

A People's Choice logo

Reply from A People's Choice

Thanks very much, James! We’re glad you had a good experience and let us know if we can help in any way further.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look