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Andskyebike Reviews 66

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TrustScore 4.5 out of 5

4.5

Bicycle Store
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Rated 4 out of 5 stars
Verified

The software in the controller that allows customization at each PAS level is nice. Shipping was fast. Emily of your service team was very responsive.. The assy. of the bike was straight forward with... See more

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Rated 5 out of 5 stars
Verified

Andsky had great customer service. They helped me along the way by pointing out I had inadvertently ordered unnecessary parts for the bike and kept me up to date on delivery times. Always a quick repl... See more

Rated 5 out of 5 stars
Verified

I like the ride, it’s comfortable for me, easy to ride , had a mountain ebike that I sold cause it wasn’t as comfortable.

Rated 5 out of 5 stars
Verified

Purchase went well and I had the bike here in Northern NY in 5 biz days!! S700 ebike is wonderful. Better than expected!!!

Company details

  1. #19 of 34 best companies in Bicycle Store
  2. #51 of 77 best companies in Sporting Goods Store

Written by the company

Andskyebike is a Hong Kong-based e-bike brand dedicated to delivering high-quality, affordable electric bikes to the U.S. market. We specialize in powerful, performance-driven models like the Apex 50 and S700, designed for all-terrain use with features such as full suspension, fat tires, and long-range batteries. Our foldable e-bikes combine durability, style, and convenience, making them perfect for both city commutes and outdoor adventures. At Andskyebike, we’re committed to offering great value and excellent customer support, ensuring you enjoy every ride with confidence.

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4.5

Excellent

TrustScore 4.5 out of 5

66 reviews

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Rated 5 out of 5 stars
Verified

Comfortable Ride

I like the ride, it’s comfortable for me, easy to ride , had a mountain ebike that I sold cause it wasn’t as comfortable.

Date of experience: June 20, 2025

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Rated 5 out of 5 stars
Verified

My Andskyebike

It was delivered fast. It was easy to finish putting together. Love the turn signals. I wish it had come with a basket. But I know I can get one for it when I’m ready. All in all we love the bike.

Date of experience: June 17, 2025

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Rated 5 out of 5 stars
Verified

They went beyond expectations

Andsky had great customer service. They helped me along the way by pointing out I had inadvertently ordered unnecessary parts for the bike and kept me up to date on delivery times. Always a quick reply and good attitude.

Date of experience: May 28, 2025

Rated 5 out of 5 stars
Verified

Very good bike

Very good bike, built vvery well. Only problem is the seat will not lower enough for short people. With that shock built in the seat you can't lower seat, but if the shock wasn't there the seat would go down another 3 to 4 inches.

Date of experience: May 26, 2025

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Rated 4 out of 5 stars
Verified

Well built ebike with a lot of features

The software in the controller that allows customization at each PAS level is nice. Shipping was fast. Emily of your service team was very responsive.. The assy. of the bike was straight forward with no issues, all parts fit together nicely. The only concern is the open wire pass through hole in the back of the crank box.

Date of experience: May 21, 2025

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Reply from Andskyebike

Thank you for your detailed feedback! The hole you mentioned is for wiring connections to the motor and other components. Rest assured, this area is designed to prevent water ingress—since the eBike moves forward, inertia helps keep water from entering there seriously. So you don’t need to worry about water damage at that spot.

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Rated 5 out of 5 stars
Verified

The bike was easy to assemble

The bike was easy to assemble, mirrors were a slight problem, but got it worked out. It’s everything I expected it to be. The electronic controls are a little complicated to understand but I am getting used to it. I do like it and enjoy riding it.

Date of experience: April 22, 2025

Rated 3 out of 5 stars
Verified

Bike needs a more comfortable seat

Date of experience: April 18, 2025

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Reply from Andskyebike

Thank you for your support! We're glad to hear you purchased with us, and as a bonus, we included a spare battery, which is a great value. We appreciate your feedback on the seat, and we will definitely take it into consideration for future improvements. Of course, you’re also welcome to purchase a more comfortable seat replacement, as we understand everyone has different preferences when it comes to seat comfort.

Thanks again for choosing us!

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