Verified
Customer service is excellent with individuals whom can answer any question you may havr. Plus when you need something they make sure to get back to you with a sense of urgency. My experience was with... See more
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Verified
My representative on this call was Leonard Wesley II, and he was clear. concise, and processed the call flawlessly. Normally I do like the ability to use a website account to manage things, but becaus... See more
Company replied
Verified
All my interactions with American Colllectors Insurance have been great. The people I have talked to know what they are doing and made the process of adding or changing coverage in a vehicle stress f... See more
Verified
The customer service given by Mr. Schroepfer was phenomenal. He was very efficient and explained my policy in detail. He even caught a few mistakes from other agents. Very happy to be working with... See more
Company replied
Company details
- #6 of 98 best companies in Insurance Agency
- #2 of 40 best companies in Auto Insurance Agency
- #3 of 30 best companies in Insurance Broker
- #1 of 52 best companies in Insurance Company
Written by the company
Since 1976, car collectors have trusted American Collectors Insurance for classic car insurance. Get an “Agreed Value” auto quote in seconds & save up to 40%!
Why choose ACI?
Written by the company
- You collect it. We protect it.
- You've spent blood, sweat, tears, and dollars to lovingly get your "baby" just the way you want it. Trust American Collectors Insurance (ACI) to keep it that way with an Agreed Value policy and "repair shop of choice" claims service. At ACI, we don't simply insure your vehicle, we strive to protect and encourage your collector passion.
- Real Person Guarantee.
- Talk to a friendly, knowledgeable, licensed representative during our extended business hours on Monday - Saturday. No confusing phone menus, no long wait times.
Contact info
250 Century Parkway Suite 425, 08054, Mount Laurel, United States
- (800) 360-2277
- info@americancollectors.com
- americancollectors.com
4.9
Excellent
19K reviews
Replied to 93% of negative reviews
Typically replies within 1 month
Verified
Verified
renee your agent
Date of experience: July 03, 2025
Verified
Nothing but positive experiences with…
Nothing but positive experiences with ACI. Especially like that they are willing to pay for you to shelter or move your car out of harms way.
Date of experience: July 04, 2025
Verified
Derek was very helpful and the price…
Derek was very helpful and the price was half that of Hagerty!
Date of experience: July 02, 2025
Verified
Fast easy and great communication.
Fast easy and great communication.
Date of experience: July 01, 2025
Verified
Michelle Gilbert was a delight to work…
Michelle Gilbert was a delight to work with .
Date of experience: July 04, 2025
Verified
Renee Wagner made the experience…
Renee Wagner made the experience fantastic!
Honestly, I was debating staying with my other insurer, but working with Renee made this transition a no-brainer. Thank you!
Date of experience: July 02, 2025
Verified
Customer service is excellent with…
Customer service is excellent with individuals whom can answer any question you may havr. Plus when you need something they make sure to get back to you with a sense of urgency. My experience was with Ashley Brohm who was terrific!
Date of experience: July 01, 2025
Verified
Derrick was great offering advise and…
Derrick was great offering advise and great service
Date of experience: July 03, 2025
Verified
Spoke with Weston great customer…
Spoke with Weston great customer service, and very knowledgeable and helpful on what type of policy I was looking. He made the transaction smooth as possible, Thank you.
Glad I chose the right company to handle my policy.
Date of experience: July 03, 2025
Verified
Highly recommended!
Helpful, affordable, great coverage easy application. Ready for Corvette Summer!!
Date of experience: July 03, 2025
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Verified
Great Customer Service!!
Follow up was great! Carrie was a pleasure to speak with and was very kind and helpful!
Date of experience: July 02, 2025
Verified
Another positive experience.
All my interactions with American Colllectors Insurance have been great. The people I have talked to know what they are doing and made the process of adding or changing coverage in a vehicle stress free. My agent today for efficient, knowledgeable, and easy to talk to.
Date of experience: July 02, 2025
Verified
Verified
Misti assistance today above and beyond!!!
Misti was very instrumental assisting us today correcting the information on our policy. With her help we finally were able to download our insurance cards with the correct information on our vehicles.
Date of experience: July 03, 2025
Verified
Aubrey was very helpful and assisted me…
Aubrey was very helpful and assisted me in resolving my concerns.
Date of experience: July 03, 2025
Verified
Easy process and all questions answered…
Easy process and all questions answered to my satisfaction.
Date of experience: July 02, 2025
Verified
Wait time 21 minutes
Wait time 21 minutes! I suppose that’s normal these days ! The underwriter was courteous and helpful ! This is my first experience with American Collectors. (Hope I won’t need to make a claim anytime soon !) so not sure how that would workout, since I’ve never used there services! The value appears to be good!
Date of experience: July 01, 2025
Reply from American Collectors Insurance
Thank you for your feedback and for choosing American Collectors for your first experience—we're glad to have you with us! We appreciate your patience with the wait time and are happy to hear our underwriter was courteous and helpful. We understand that prompt service is important and are always working to improve response times. We hope you never need to file a claim, but should the time come, our goal is to make the process as smooth and stress-free as possible. Thanks again for trusting us with your collector vehicle!
Verified
Excellent Customer Service
The customer service given by Mr. Schroepfer was phenomenal. He was very efficient and explained my policy in detail. He even caught a few mistakes from other agents. Very happy to be working with him and ACI in the future.
Date of experience: July 02, 2025
Reply from American Collectors Insurance
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
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