American Chairs Reviews 1,109

TrustScore 5 out of 5

4.9

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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers are particularly pleased with the ordering process, finding it easy to navigate and customize their selections. The quality and workmanship of the products receive high praise, with many highlighting the sturdiness and durability of the tables, chairs, and bar stools. Consumers also appreciate the fast and well-protected shipping, ensuring their orders arrive in perfect condition. People express satisfaction with the customer service, describing it as cheerful, hands-on, and accommodating. The company's representatives are commended for their prompt and courteous responses to inquiries, as well as their willingness to provide samples and assist with custom finishes. Consumers value the company's commitment to resolving issues and going above and beyond to ensure customer satisfaction.

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Rated 5 out of 5 stars

Everything about our new dinette set from American Chairs is perfect. I asked for so many samples of laminate and chair fabric it was embarassing, but they were so gracious and sent everything I asked... See more

Company replied

Rated 5 out of 5 stars

I can’t say enough good things about American Chair from Customer Service getting swatches to the completed project. We have worked with them before over 10 years ago and it was time for new chairs s... See more

Company replied

Rated 5 out of 5 stars
Verified

I love my table and chairs. They are such good quality and grace my kitchen breakfast area with retro color and design! I’m so glad I randomly found American Chairs online - I was heading towards a no... See more

Company replied

Rated 5 out of 5 stars
Verified

The dinette table is very well made. It looks beautiful in my kitchen. I love the color. I have not received the chairs as of yet. I had to send them back to correct the seat color. My customer s... See more

Company replied


Company details

  1. #11 of 174 best companies in Furniture Store
  2. #2 of 10 best companies in Furniture Accessories
  3. #1 of 7 best companies in Furniture Maker
  4. #1 of 18 best companies in Furniture Manufacturer
  5. #6 of 52 best companies in Manufacturer

About American Chairs

Written by the company

American Chairs is 100% U.S. owned and operated and headquartered in Chicago, IL. Quality, style and service are our #1 priority. We offer a complete collection of commercial quality 1950's diner furniture with a variety of retro diner chairs, retro bar stools, retro diner tables and retro diner booths. We also offer NFL bar stools and Coca-Cola® diner furniture that together create the ideal look for your kitchen, diner, restaurant, bar or office - wherever you need quality seating. Every chair, bar stool, booth or table can be custom made in any color. Your business is always appreciated. If there is something we can help you with just send us an email or give us a call.

SHOP HERE:

Diner Chairs
Diner Tables
1950's Dinette Sets
Bar Stools
Contact Us

We guarantee everything we make!

Made in the USA and guaranteed to last.

We believe in quality products and have a 2-year guarantee on everything we produce. All products are commercial grade and are made to be used. Quality, style and service are our #1 priority and we back all our seating products with a 2-year manufacturer's guarantee.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Great Product, very happy

This product is great, just what I wanted and would buy again, I'm very happy

Date of experience: June 16, 2025

American Chairs logo

Reply from American Chairs

So so glad to hear it! Thank you very much for your order and review. If you have any questions or concerns, please reach out. Have a great day :-)

Rated 5 out of 5 stars

Everything about our new dinette set…

Everything about our new dinette set from American Chairs is perfect. I asked for so many samples of laminate and chair fabric it was embarassing, but they were so gracious and sent everything I asked for. It's beautiful and encredibly sturdy, which we need, for our rambunctious grandsons.

Date of experience: April 07, 2025

American Chairs logo

Reply from American Chairs

Thanks so much for your order and for your great review! If you have any questions or concerns, just give us a call. We hope you are happy with your new dinette set for many many years. Have a great week :-)

Rated 5 out of 5 stars

I can’t say enough good things about…

I can’t say enough good things about American Chair from Customer Service getting swatches to the completed project. We have worked with them before over 10 years ago and it was time for new chairs so we are repeat customers. We received quality craftsmanship and had numerous choices and customizations that we could do. It’s a pity we can’t submit pics! I highly recommend!

Date of experience: June 02, 2025

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Reply from American Chairs

Thank you so much for your continued business and your kind words!! We really appreciate it. You can always send us photos to info@americanchairs.com - we love seeing everything in our customers spaces. If you have any questions, just give us a call. Have a great day :-)

Rated 5 out of 5 stars

5+ STARS!

If I could give American Chairs 5+ stars I would! Brad and his team were wonderful to work with, including fabricating some custom finishes requested by our decorator. Our table was shipped in a carefully made crate…everything delivered as requested and in perfect condition. The table itself is GREAT- exactly the look we wanted. Solid materials with fun colors. We are now planning to order retro chairs from American Chairs to complement the look. I can recommend this company without reservations. Well done!

Date of experience: June 24, 2025

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Reply from American Chairs

Wowser - thank you so much for this great review! And thank you for your order. It is a pleasure working with great customers like you :-) If you have any questions, just reach out. Have a wonderful day!

Rated 5 out of 5 stars
Verified

I love my table and chairs

I love my table and chairs. They are such good quality and grace my kitchen breakfast area with retro color and design! I’m so glad I randomly found American Chairs online - I was heading towards a normal wood table and this look brought a new sparkle to my remodel.

Date of experience: May 30, 2025

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Reply from American Chairs

That is about the best review we have ever gotten - thank you so much!! If you need anything, just reach out. Thank you for your business. Have a great day :-)

Rated 5 out of 5 stars
Verified

Dinette Table

The dinette table is very well made. It looks beautiful in my kitchen. I love the color. I have not received the chairs as of yet. I had to send them back to correct the seat color. My customer service experience with the company has been very good. They are professional & efficient.

Date of experience: June 06, 2025

American Chairs logo

Reply from American Chairs

Thank you very much for your order and your review. We are so glad you love everything. We are sorry for the chair mix-up on color but we can fixing it and will ship ASAP. Reach out anytime. Have a great day :-)

Rated 5 out of 5 stars

Great experience

Easy to order and customize. Quality and workmanship is excellent. Shipping was fast and well packed. Thank you for a great experience

Date of experience: June 20, 2025

American Chairs logo

Reply from American Chairs

Thank you for your business and for your great review! If you have any questions or concerns, just reach out. Have a great week :-)

Rated 5 out of 5 stars
Verified

Great chairs!

Chairs we ordered are perfect and are very well made. Colors are great and they arrived quickly. Excellent service from our call to order them to their delivery. Thank you!

Date of experience: May 30, 2025

American Chairs logo

Reply from American Chairs

Thank you so much! We really appreciate your order and your review. If you have any questions, please let us know. Have a great weekend - stay cool :-)

Rated 5 out of 5 stars
Verified

Great chairs

Great chairs. Prompt response to questions.

Date of experience: June 06, 2025

American Chairs logo

Reply from American Chairs

Thank you so much for your order and review!! We really appreciate you. If you have any questions or concerns, just give us a call. Have a great weekend :-)

Rated 5 out of 5 stars
Verified

Well made with a great retro style

Well made with a great retro style. Excellent service.

Date of experience: May 23, 2025

American Chairs logo

Reply from American Chairs

Succinct and to the point - we love it! Thank you so much for taking the time to leave a review and for your order. Feel free to reach out anytime. Have a great day!

Rated 5 out of 5 stars
Verified

The ordering process was easy and I…

The ordering process was easy and I received exactly what I ordered and so beautiful. I would place more items from this company

Date of experience: May 30, 2025

American Chairs logo

Reply from American Chairs

Thank you very much for your kind words and your business! We really appreciate you. If you have any questions or issues, please reach out. Wishing you a great week :-)

Rated 5 out of 5 stars
Verified

Best commercial bar stools in the business.

Simply the best commercial bar stools in the business. The quality and craftsmanship are unmatched. We've used them for over five years in our high-traffic bars and restaurants with zero issues. They’re not cheap, but you truly get what you pay for.

Date of experience: May 20, 2025

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Reply from American Chairs

Well that is about the best review we could ask for - thank you so very much!! We appreciate all your business over the years and we hope your businesses continue to thrive. If you ever need anything, just reach out. Have a great summer :-)

Rated 5 out of 5 stars

Absolutely top-notch in every way

Absolutely top-notch in every way. The customer service was cheerful and hands-on throughout the process, and they were super accommodating of our request to pick up our dinette set in person rather than having it shipped. They helped coordinate the logistics and had everything ready to go when we arrived.

The table and chairs (which were finished earlier than promised) are exquisite and so solidly manufactured. They are now the centerpiece of our home.

Date of experience: June 09, 2025

American Chairs logo

Reply from American Chairs

We are so proud we were able to meet and exceed all of your expectations. And we are so happy you love your new dinette set. If you ever have any questions or concerns, please reach out. Have a great day and thank you very much!

Rated 5 out of 5 stars
Verified

American Chairs delivered ahead of…

American Chairs delivered ahead of schedule! Their customer service team was A+ and I would definitely order from them again.

Date of experience: April 25, 2025

American Chairs logo

Reply from American Chairs

So glad to hear we exceeded your expectations! Thank you very much for your order - we really appreciate it. If you have any questions, just give us a call. Have a great day :-)

Rated 5 out of 5 stars
Verified

Love these products

Love these products! Second time ordering!

Date of experience: May 09, 2025

American Chairs logo

Reply from American Chairs

Thank you so much for your continued business and for taking the time to leave a review. We really appreciate you!! If you need anything, just reach out. Have a great week :-)

Rated 5 out of 5 stars
Verified

THE very chair!

Exactly the chairs I was looking for, in the color, trim and style! They arrived timely and in good condition. Thanks for a satisfying product and purchasing experience.

Date of experience: May 16, 2025

American Chairs logo

Reply from American Chairs

Thank YOU for your order and for your great review! We really appreciate it. If you have any questions or concerns, just reach out. Have a great day!

Rated 5 out of 5 stars
Verified

Excellent product

Excellent product. Well constructed and easy to assemble. Timely delivery too.

Date of experience: May 14, 2025

American Chairs logo

Reply from American Chairs

So so glad we could meet all of your expectations! Thank you very much for leaving a great review and for your business. If you have any questions, just reach out. Have a great day!

Rated 5 out of 5 stars

after what i thought would be a…

after what i thought would be a horrible delivery the company is coming up with a solution to help with an inside delivery. Customer service focused company and willing to go over and above to help the customer. AWESOME CUSTOMER SERVICE. WAY TO GO AMERICAN CHAIRS.

Date of experience: May 21, 2025

American Chairs logo

Reply from American Chairs

Thank you very much for your order and kind words - we really appreciate it!! If you have any questions, just reach out. Have a great day :-)

Rated 5 out of 5 stars
Verified

Great quality products!

This is my second purchase with American Chairs and I'm sure it won't be my last. They're so great to order from. Their products are incredible quality and get soooo many compliments!

Date of experience: May 07, 2025

American Chairs logo

Reply from American Chairs

Thank you very much for your kind words and for your continued business! We really appreciate it. If you have any questions or need anything, just reach out. Have a great day :-)

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