Alpine Shop Reviews 674

Quicker than expected service. Great price!! Thanks!!!

Date of experience: June 26, 2025

I ordered and paid for a board. A few days later I received an email saying the board was out of stock and the system had not yet updated. I only received $25 off that I only had 30 days to use. Unfortunately, I most likely won't be shopping here in the future. I did however appreciate the email they sent me to ensure I knew of the refund.

Date of experience: May 29, 2025

Ordered item only to see the order cancelled due to item not being available/purchased by a customer in their store. Wrote them to see if they would price match and send item when they received more stock and did not get a response.

Date of experience: May 29, 2025

Good price and very prompt shipping

Date of experience: May 28, 2025

I can’t believe I got the Armada B Dogs for that low of a price. They are my dream skis and they even had them in the 164cm. Shipping was free and also fast. I love all the way in Colorado and I have no idea how I got such a good deal but I am thankful.

Date of experience: April 26, 2025

Ordering was easy, there were no hidden fees and delivery was relatively prompt.

Date of experience: April 25, 2025

Quick and accurate

Date of experience: April 24, 2025

I ordered skis online and picked them up at the store. The salesman I spoke to at that time was very knowledgeable and experienced.

Date of experience: March 26, 2025

Everyone at Alpine ski shop was extremely helpful and very friendly.
A couple of weeks ago I flew from Los Angeles to Spokane on Alaska Airlines. TSA opened my ski bag and obviously didn't close it properly, because when it arrived at the airport in Spokane, my ski bag was shredded the ski clothes I had wrapped around my skis were destroyed and my bindings look like they've been dragged half a mile across concrete. My first morning at Schweitzer, I took my skis with damaged bindings into Alpine Shop and Gary helped me out. He selected the Marker bindings that were comparable to what I had, removed my damaged bindings and installed the new ones at only half the install cost after hearing my story. Thankfully, this was a Tuesday morning and Gary was able to get them done for me in just over an hour, so I could get out and enjoy the beautiful mountain and snow.

While I was waiting, I asked one of the sales guys where I could find a drinking fountain. He walked me to the front of the store, went into a storage room. When he came out, he said they didn't have any water, but did have a cold beer and Asked if I wanted that instead. It was only about 9:40 in the morning, but hey, I was on vacation. He handed me a cold Rainier and didn't charge me anything for it.

When my skis were ready, Gary had warned me that he suspected the skis may have also sustained some damage caused by TSA and Alaska Airlines. Three days later, a high-speed crash on Upper G3, caused one of my skis to literally break in half just in front of the toe piece. I took the ski into Alpine shop to have the new bindings removed. The Schweitzer Alpine Shop didn't have the Volkl M7 in the length I wanted, so they referred me to their Sandpoint location, where Zach Vollmer was awesome in helping me purchase a new pair of Volkl M7’s and get my bindings mounted. It was a Friday and they were a bit busy, but they still got it done in less than an hour and 45 minutes. While I was looking around the shop, everyone else that worked there was super friendly and helpful. Along with my new skis and mounting, I purchased a new ski bag.

The next time I go to Schweitzer, Alpine Shop is the only ski shop I'll do business with.

Greg White

Date of experience: February 11, 2025

One of the best shops yet

I deal with many ski shops but it always the small ones that treat you best and thats what this shop does. A great experience that will keep me coming back!

Date of experience: January 25, 2025

Great experience I ordered wrong part they noticed and gave me options for right part to order honoring original price. One of the most amazing customer experience services I have had.

Date of experience: December 26, 2024

Very good price for great gloves.
Prompt shipping, good communication.
The way online retail should be.

Date of experience: September 28, 2024

Product I wanted at a great price point and very quick delivery.

Date of experience: September 26, 2024

I ordered a Northface top that I couldn’t find anywhere else. I ordered it and it was shipped to me and I couldn’t be happier. Great job!!!

Date of experience: August 25, 2024

Good price, free shipping

Date of experience: May 26, 2024

Date of experience: May 26, 2024

The sale on the snow skis were amazing. I could not find a lower price worldwide. The communication and support from the Alpine Shop team was amazing. Hillary at Alpine Shop is responsive with the communication and on top of it. The shipping was free which was also amazing with the skis packaged in a way not to cause any damage while shipping and arrived within a reasonable time with the free shipping. I will be buying from this shop again in the future.

Now to the Salomon QST 106 Snow Skis. Amazing snow skis and worth every penny. Already shredded six days on them in spring skiing conditions at Mammoth Mountain. These skis are truly the one ski quiver.

Date of experience: April 23, 2024

Great prices, no shipping or sales tax. Delivery on time as expected!

Date of experience: March 25, 2024

I've purchased 2 pairs of skis from Alpine Shop online. These guys are on the ball, and have great prices.

Date of experience: March 25, 2024

The speed of shipping as well as the tax exemption is really an advantage, but my board arrived without plastic wrap with poor package, and with rust marks on the edge edges of the boards.

Date of experience: March 04, 2024