Alpha Mortgage Corporation Reviews 54

Lorrie Dentel in the Jacksonville office has been absolutely amazing since day 1 in helping me. She answers my millions of questions and she is very quick to get back to you. My closing day is approaching December 2nd and she has been with me the whole way, this is my first home purchase and she has really helped me with decision making and making the process so smooth. I totally would recommend her to help if you are looking for someone to help with your mortgage loan.

Date of experience: September 30, 2024

As a Realtor, I always enjoy working with Leigh Morton! I know my buyers are very well taken care of throughout the whole loan process. Her communication and knowledge is really what makes her service outstanding. Plus she is the most trustworthy and pleasant person around!

Date of experience: April 01, 2024

I applied for a mortgage with Alpha Mortgage in coastal North Carolina. I worked with Lorrie Dentel. she was extremely professional, nudged me just a bit to get docs. in on time (which I appreciated), returned my calls promptly, and answered all of my million questions clearly and carefully. I closed on time without a hitch. She is the best! F. Wright

Date of experience: April 21, 2022

I applied for a mortgage with Tom Prichard in December and now two days before closing finally the mortgage is in underwriting not approved and they have a man as the co signer and not me a female! The whole process has been a nightmare from the get go !! Lynn Stever has tried to cross boundaries that my lawyer was very concerned about!
I am canceling my application and going to a reputable bank !! Lesson learned

Date of experience: July 22, 2020

Esther was a godsend to the process of purchasing my first home. She always has your best interest in mind, and i felt at ease to be represented by her. It was almost as if I had a mortgage broker and a lawyer in one package. She knows the ins and outs of the process from multiple sides, and ensures there is nothing present that can hurt you or the process. She is genuine but fierce when need be, this can be off putting to some you may encounter in the process, but a good thing to have on your side. Most companies processing closings, seem to want someone that doesn't ask questions and signs their life away. This is the reason this area is plagued with bad deals, and instantly house poor folk, because they're easily taken advantage of. With Esther, you can put your worries at ease, as she was always there from beginning to end explaining what everything meant, and giving sincere feedback when requested or things didn’t add up for me. I had a very difficult loan to begin with being a 203k Rehab. Esther still managed to close it in record time. I thank her dearly and commend her for all her hard work put on my behalf. Will definitely be going back when I need to, and will be my #1 recommendation for others. Thank you Esther for everything.

Date of experience: January 03, 2020

After shopping around for a prospective mortgage, I had to try the services of the reputable company Alpha Mortgage. Luckily I fell into the wonderful, caring hands of Stacy Shaw. She is the most kind and caring person. She worked very hard throughout the process with all the available communications to help us get the best loan. She was fantastic in networking our realtor and other individuals to make our dream happen. We were very taken by her personal care, and that meant a lot to us. It showed great dignity and professionalism. We so appreciate it and this review is to serve as a testimonial for how we feel about Stacy.

Date of experience: August 14, 2018

Very helpful and pleasant experience. Even with some challenges with the underwriter (not the Alpha team's fault), they were completely professional and a joy to work with. I look forward to working with them with our future business as well.

Date of experience: August 01, 2018

Difficult company to work with. Take their sweet time replying to you, but when they need something it's an emergency. Rates originally looked better than others, but customer service more than offset any minor savings. And now after closing they've sold my information to someone because I'm getting three letters a day for mortgage based life insurance.

Date of experience: July 30, 2018

Very nice people. Felt like they really cared. This was my first time buying a home so I knew nothing. They didn't just dismiss any questions and concerns I had. I recommend this company

Date of experience: July 26, 2018

I'm a first time buyer, and my experience was stress-free. They were diligent in performing their jobs from start to finish. Quick to respond to any question I had, and very patient with me when I didn't understand something.

Date of experience: July 26, 2018

Thomas Baldwin is excellent!! Whenever we had a question, he always responded back in a timely manner and we would also receive emails from him after hours with any updates to our file. Of the three homes we have purchased in the past, this experience was by far the best. We spoke to Mr Baldwin over the phone, email and text message since January when we first began planning to build our new home. We only had to meet with him in the office one time and when we met, he reviewed all of the available rates and worked with us to provide an option that worked best for our future plans. He timed this perfectly as well, because we avoided getting any penalties from locking in a rate too early as we had experienced with our two previous homes. Both lenders we used previously encouraged us to lock in a rate as soon as possible and did not explain how this would cost us money in the end. I would recommend Mr. Baldwin to anyone looking to buy a new home.

Date of experience: July 23, 2018

Being a first time home buyer, the process went smoothly. They were very accommodating to our needs. I’d recommend them to anyone.

Date of experience: July 20, 2018

I can't write enough good things about Melissa! The moment I started the home buying process, she was extremely responsive and helpful. She's super personable which made her very easy to work with. She kept in constant contact with my realtor and me throughout the entire process. I purchased a home all by myself which is pretty terrifying, but Melissa helped make the process very simple and put me at ease. I would definitely recommend her to anyone who needs a lender!

Date of experience: July 20, 2018

Thomas was very helpful in getting us into our home with a good rate.

Date of experience: July 19, 2018

Stan and Amanda were thorough, responsive and always there to answer any questions I had along the way during the home buying process. I appreciate them both taking the time to explain things to me as a first time home buyer and for their patience in response to my many questions.

Date of experience: July 19, 2018

Dell Allen was a pleasure to work with. She was helpful, knowledgeable, and willing to answer any questions I had. I highly recommend working with her.

Date of experience: July 18, 2018

Casey did an outstanding job. She was very thorough during the application process. She explained all of my options clearly and it was very clear that she had my best interest in mind throughout. She did an excellent job and I will be recommending her to everyone.. Thank you.

Date of experience: July 16, 2018

Thanks everyone! You did a great job and really helped make the process smooth!!

Date of experience: July 15, 2018

My services from Alpha mortgage were professional and efficient. Thomas, Lori, Pam, Natalie, and the rest of the team were very good at their job and also communicated amongst each other very well. This is the second time I've worked with Alpha mortgage, while deployed, and I could not be more satisfied with the support they provided me while I was away. I'd recommend them to my closest friends and family!

Date of experience: July 12, 2018

It was a nice simple process working with Kurt and his team thanks for your help with getting the house

Date of experience: July 12, 2018