Alaska Northern Lights Reviews 1,147

Date of experience: April 29, 2025

I have purchased 3 different products from Alaska Northern Lights over the past 25 years. My 1st box light still works; I wanted a portable light, too. I also bought one as a gift. The workmanship on these lights is incredible. They are sturdy and long-lasting—even through 3 house moves! They are a little more expensive than some SAD lights that are available, but I love the durability and I know they are worth it. The company staff is also helpful. When I got my first light box, I needed some guidance and the woman I spoke to advised me well.

Date of experience: April 28, 2025

I got a small AK Northern Lights unit to help with my wintertime circadian dysruption. The first unit developed a touchy power connection after a couple of months. I called to see if they would repair the unit, and because it was still fairly new, they just replaced it within 3 days! The unit they sent also had some glitch and I emailed again thinking this time for sure I would have to await a repair. Not so! These folks take their warranty VERY SERIOUSLY and just replaced the unit again, but did want to examine it for quality control. That replacement has been flawless ever since and has definitely helped improve my dark season sleep pattern. Good medical grade product, by an honest reliable company. So rare these days!

Date of experience: April 29, 2025

I tend to get the blues in the winters of Wisconsin, so I tried out the light box, about 20 minutes every morning, and it made such a difference!! Helped me wake up, and took away my blues. Highly recommend!

Date of experience: April 29, 2025

This light works beautifully. I had a circadian rhythm which was all messed up after years of shift work, and after using this light for several weeks, my circadian rhythm returned, and I was able to stop sleep medication. It has made a huge difference in my life.

Date of experience: April 11, 2025

I bought the Aurora Lightpad this fall at the recommendation from a friend's therapist. I have been very pleased. It is easy to use and small enough to travel with if needed. I definitely felt better each time I used it! I have recommended this brand to friends!

Date of experience: April 21, 2025

Great customer service. Light stopped working (maybe due to a poor wire connection) in the first few weeks. Likely a defect. They shipped me a new one right away that has worked great :).

Date of experience: March 17, 2025

I purchased the large light box mid January and have been using it for 1.5 months now. I wake up so early in the dark working from home and the winter darkness was really getting to me. Since using this in the mornings - I have it on almost an hour and it has been worth every penny. A light incomparable to my home lighting. Absolute game changer. It has boosted my mood and decreased my tired feeling. What’s funny is how my cat loves when it is on and she will sit in front of it as if she is sitting in the sun. Very cute. Prompt delivery. Easy set up. For me ~ perfectly right.

Date of experience: March 02, 2025

The light is terrific. But after almost a year of use, it suddenly stopped working. I called the company's Customer Service, and was told to just return the unit for examination and possible replacement. I did that, and just got a call saying the unit will be replaced. Can't ask for better service than that.

Date of experience: December 27, 2024

Alaska Northern Lights took excellent care of me throughout the process of buying the Aurora LightPad Mini. I had initially mis-entered my zip code on the shipping address and emailed the customer service department. They got back to me immediately with confirmation that they'd fixed my address. When the lightpad arrived, there was an issue with the cord and connection, and I again emailed customer service, who again got back to me immediately with a resolution. A new lightpad was shipped out the same day, along with shipping materials to mail back the faulty one. The replacement lightpad works perfectly, and I fully trust Alaska Northern Lights to provide amazing service on this quality product. Thanks so much!

Date of experience: October 18, 2024

My light stand is high quality and arrived very quickly. I did have an issue with my card getting declied, but the coustmer service service was outstanding! Alaska Northern Lights is a great store.

Date of experience: October 24, 2024

After waiting I was then told me they don’t ship to the UK so had to wait for a refund.

Date of experience: October 26, 2024

Overall great. My only negative is that i have to play with the button to get it to work. But it always works.

Date of experience: October 24, 2024

Didn’t take long to set up. Nice glow, sturdy.

Date of experience: October 26, 2024

Fast shipping!

Date of experience: October 18, 2024

Best light lamp on the market
I bought the mini and it has made a huge difference for my seasonal depression. Wish I had bought it sooner.

Date of experience: October 07, 2024

I did my research before buying a therapy light. I settled on Alaska Northern Lights because they have the brightest lights so you can sit 24-30 inches away. Most other brands are like 12 inches. I can't imagine putting a light 1 ft from my face. Their products are high quality and I recommend them over others! Also recommend the 10,000 North Star Original if you're sensitive to light. LED light is a little more intense.

Date of experience: September 28, 2024

The light is great, but the customer service is even better! They are responsive, caring and thorough.

Date of experience: September 18, 2024

Great selection, easy order process, prompt delivery. I got exactly what I ordered and it was delivered quickly. The Lightpad mini is high quality. I bought this on sale (bonus) after investing some time in comparison shopping. I'm pleased with my decision. Highly recommend.

Date of experience: September 13, 2024

Thank you for being there for people like me who need light therapy!!

Date of experience: August 26, 2024