Akusoli Reviews 16,432

TrustScore 4 out of 5

3.9

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Rated 4 out of 5 stars
Verified

Initial wearing made underfoot slightly tender. After one day much less tender. ACTUALLY overall foot area feels better, softer,quieter,more comfortable....will wait a few more days (tryout)& if OK w... See more

Company replied

Rated 5 out of 5 stars

The insoles were advertised as having all those features but when we got to the payment stage, your company kept saying to get each feature needed to get the job done, we needed to pay an extra five o... See more

Company replied

Rated 4 out of 5 stars

I am a first time buyer so I don't know the product but although I review for Trust pilot often, I sometimes think there are too many additional add-ons which make me question how good the original p... See more

Company replied

Rated 5 out of 5 stars
Verified

I work on my feet all day every day and I was having a lot of foot pain,ankle and back pain before I started using Akusoli inserts over a year ago. I have had great relief of pain in these areas.I rec... See more

Company replied


Company details

  1. #2 of 2 best companies in Foot Care

About Akusoli

Written by the company

COMFORT IN EVERY SINGLE STEP

Your feet walk thousands of miles carrying you through daily life. Without targeted support and proper cushioning, it's a matter of time before pain and discomfort become daily. Akusoli insoles give your feet proper support and acupressure points stimulation to keep your feet comfortable the whole day.

Akusoli insoles are designed to bring you daily comfort and improved performance. Akusoli targets key pressure points and helps relieve tired, achy feet which may contribute to stopping soreness altogether. No matter where your day takes you, Akusoli keeps your feet comfortable and supported, step after step.


Feet and Arch Support

Acupressure Cushions

Magnetic Technology

Antimicrobial Silver Coating


DESIGNED FOR COMPLETE FOOT SUPPORT

Do your feet get achy and swollen after long walks? Does discomfort limit your daily activities? Your feet carry you through life every single day, so give them the support they need with Akusoli insoles. Easily customize the fit to any of your shoes and experience all day. Japanese-inspired acupressure techniques that improve your well-being with every step you take!


WALK WITH CONFIDENCE

Cheap and deteriorated insoles lack quality and support which can exhaust the feet and lead to aches, pain and long-term foot health issues. Ensure comfort and proper stimulation with Akusoli insoles. Keep your feet happy and healthy all day long.

GRAB YOUR AKUSOLI HERE

Useful Links

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Contact info

3.9

Great

TrustScore 4 out of 5

16K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours


Rated 4 out of 5 stars

Unknown

I have not received the product yet to rate it.

Date of experience: July 06, 2025

Akusoli logo

Reply from Akusoli

Hello JusticeForBrad,

Thank you for sharing your feedback, and we apologize for any inconvenience caused by the delay in receiving your product.

We want to resolve your case as quickly as possible. We have sent a request for your order information via Trustpilot—please check your inbox for a message from us. If you did not receive it, you can either update your review or reach out to our support team directly at https://support.akusoli.com.

To help us locate your order and provide a solution, please provide the following information:
- The email address used to place the order
- Your order number

Thank you for your patience and for giving us an opportunity to address this matter.

Akusoli Support Team

Rated 5 out of 5 stars

Great items!

Date of experience: July 07, 2025

Akusoli logo

Reply from Akusoli

Hello Elle,

Thank you for your wonderful feedback! We're delighted to hear that you're enjoying your purchase.

Akusoli Support Team

Rated 5 out of 5 stars
Verified

It’s a bit early to say whether these…

It’s a bit early to say whether these insoles work but I do feel I can walk more than I did before I wore them.

Date of experience: July 05, 2025

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Reply from Akusoli

Hello Roger,

Thank you for taking the time to leave us a 5-star review and share your early experience with our insoles. We are glad to hear that you already notice a positive difference in your ability to walk, even at this early stage. Your feedback is valuable to us, and we hope you continue to experience increased comfort and benefit over time.

If you have any questions, need further assistance, or wish to share more about your experience in the future, please feel free to reach out to us at https://support.akusoli.com. We are always here to help.

Thank you for choosing Akusoli.

Best regards,
Akusoli Support Team

Rated 5 out of 5 stars
Verified

Can't use them they hurt my feet

Can't use them they hurt my feet. But came quickly just a shame I can't walk on them as skin on my feet gone thin. But will recommend them and the company

Date of experience: June 29, 2025

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Reply from Akusoli

Hello,

Thank you so much for your feedback and for recommending Akusoli, even though our product did not suit your needs. We are sorry to hear that the item was uncomfortable due to the sensitivity of your feet. Please know that your comfort is important to us, and we appreciate you giving our product a try.

If you have any questions or would like to discuss alternative options, please do not hesitate to reach out to our support team at https://support.akusoli.com. We are always here to assist you.

Thank you again for your kind words and valuable feedback.

Akusoli Support Team

Rated 5 out of 5 stars
Verified

Great service from ordering to delivery.

Date of experience: June 28, 2025

Akusoli logo

Reply from Akusoli

Hello Mick,

Thank you very much for your kind words and for taking the time to leave a 5-star review. We are delighted to hear that you had a great experience with our service from ordering to delivery. Your feedback means a lot to us.

If you ever have any questions or need further assistance, please do not hesitate to reach out to us at https://support.akusoli.com.

Thank you for choosing Akusoli.

Best regards,
Akusoli Support Team

Rated 4 out of 5 stars

Just want to test them out

Just want to test them out. If they work then I’ll buy more

Date of experience: July 06, 2025

Akusoli logo

Reply from Akusoli

Hello John,

Thank you for taking the time to leave a review and for giving Akusoli a try. We appreciate your interest in testing our products, and we are confident they will meet your expectations.

If you have any questions or need assistance as you try our products, please do not hesitate to reach out to us at https://support.akusoli.com. We are always here to help and ensure your experience is a positive one.

Thank you again for considering us. We hope you enjoy your purchase and look forward to serving you again in the future.

Best regards,
The Akusoli Support Team

Rated 5 out of 5 stars
Verified

I feel wonderful

Yes, I have worn your inserts for two days nine hours each day!! A major benefit!!!!! Outstanding, thank you again.

Date of experience: July 06, 2025

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Reply from Akusoli

Hello Larry,

Thank you so much for taking the time to share your positive experience and for your wonderful 5-star review. We’re thrilled to hear that you’ve already noticed a major benefit after just two days of wearing our inserts. Your feedback truly motivates us to continue providing outstanding products and service.

If you have any further questions or need assistance in the future, please don’t hesitate to reach out at https://support.akusoli.com.

Thank you again for your trust in Akusoli.

Akusoli Support Team

Rated 5 out of 5 stars
Verified

The insoles makes wearing shoes much more comfortable

Easy to buy, reliable, prompt delivery, soles makes shoes much more comfortable to wear. They are great 👍

Date of experience: June 29, 2025

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Reply from Akusoli

Hello T. A,

Thank you very much for your wonderful review. We’re delighted to hear that you found the buying experience easy, delivery prompt, and that our soles have made your shoes more comfortable. Your satisfaction is very important to us.

Should you need further assistance or have any questions in the future, please feel free to reach out at https://support.akusoli.com.

Thank you for choosing Akusoli.

Akusoli Support Team

Rated 4 out of 5 stars

You have to b careful you don’t add any…

You have to b careful you don’t add any extras

Date of experience: July 06, 2025

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Reply from Akusoli

Hello Chris,

Thank you for taking the time to share your feedback and leave us a review. We appreciate your comments regarding the ordering process and the importance of avoiding unintended extras. Your input is valuable to us, and we will review our processes to ensure they are as clear and user-friendly as possible.

If you have any specific suggestions or encounter any issues, please do not hesitate to reach out to our support team at https://support.akusoli.com.

Thank you for choosing Akusoli.

Akusoli Support Team

Rated 3 out of 5 stars
Verified

No improvement yet

I received insoles quite quickly and wear them constantly but yo to now cannot say any changes have been noticed. It is only two weeks so will persevere and see

Date of experience: June 29, 2025

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Reply from Akusoli

Hello Jean,

Thank you for sharing your feedback and for giving our insoles a try. We appreciate your patience and understand that some customers may need a little longer to notice the benefits of our products. It is still early, so we encourage you to continue using the insoles as recommended.

If you have any questions or need support during this period, our team is here to help. Please do not hesitate to reach out to us at https://support.akusoli.com if you need further assistance.

Thank you for choosing Akusoli and giving us the opportunity to support you.

Akusoli Support Team

Rated 1 out of 5 stars
Verified

No heel support

No heel support. Lack of proper arch support.
Not as advertised.

Date of experience: July 06, 2025

Akusoli logo

Reply from Akusoli

Hello Peter,

Thank you for sharing your feedback, and we sincerely apologize for the disappointment regarding the heel and arch support of our product.

We understand how important proper support is, and we are sorry to hear that the item did not meet your expectations. Your experience is important to us, and we are currently investigating the details of your case to see how we can help resolve this matter.

Please feel free to reach out directly through our customer support at https://support.akusoli.com with any additional information or concerns you may have. Thank you for bringing this to our attention and for giving us the opportunity to address it.

Akusoli Support Team

Rated 5 out of 5 stars
Verified

Really pleased with product

Really pleased with product

Date of experience: July 06, 2025

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Reply from Akusoli

Hello Robert,

Thank you very much for your positive feedback. We are delighted to hear that you are really pleased with the product. Your satisfaction is our top priority, and your kind words mean a lot to us.

If you ever have any questions or need further assistance, please do not hesitate to reach out to our support team at https://support.akusoli.com.

Thank you for choosing Akusoli.

Best regards,
Akusoli Support Team

Rated 5 out of 5 stars

Clear description and easy to follow

Clear description and easy to follow

Date of experience: July 06, 2025

Akusoli logo

Reply from Akusoli

Hello Antoinette,

Thank you for your wonderful feedback. We're glad to hear that you found our description clear and easy to follow. If you ever have any questions or need further assistance, please don't hesitate to reach out to us at https://support.akusoli.com.

Akusoli Support Team

Rated 5 out of 5 stars
Verified

Very good indeed!



Keeping me up to date, giving details of delivery.

However, not yet tried the product!!

Date of experience: July 05, 2025

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Reply from Akusoli

Hello June,

Thank you for sharing your positive experience with our delivery updates and communication. We’re glad to hear you found the process transparent and informative.

We hope you enjoy the product once you have the chance to try it. If you have any questions or need assistance after using it, please do not hesitate to reach out to our support team at https://support.akusoli.com.

Thank you for choosing Akusoli.

Best regards,
Akusoli Support Team

Rated 4 out of 5 stars

Great offers

Date of experience: July 06, 2025

Akusoli logo

Reply from Akusoli

Hello Richard,

Thank you for your positive review. We're pleased to hear that you find our offers appealing. If you have any feedback on how we can make your experience even better, please let us know. We're always here to help.

Akusoli Support Team

Rated 3 out of 5 stars

Like the insoles very much

The thing I like is the big discounts that are given.

Date of experience: July 06, 2025

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Reply from Akusoli

Hello David,

Thank you for your feedback and for highlighting the big discounts you appreciate. We are glad to know you find value in our offers.

If there is anything we can do to improve your experience further, or if you have any suggestions or concerns, please let us know. Our team is always here to help and ensure you have the best experience possible.

If you need assistance, feel free to reach out to us anytime at https://support.akusoli.com.

Thank you for choosing Akusoli.

Akusoli Support Team

Rated 5 out of 5 stars
Verified

Delivery was fast

Delivery was fast . Shame the courier didn't ring the Doobell parcel was left behind dustbins.

Date of experience: July 05, 2025

Akusoli logo

Reply from Akusoli

Hello Peter,

Thank you for your feedback and for your 5-star review. We are glad to hear that your delivery was fast, but we apologize for the inconvenience regarding how your parcel was left. We appreciate you bringing this to our attention and will address this with our delivery partner to help prevent it from happening again in the future.

If you would like to discuss this further or need any further assistance, please feel free to reach out to us at https://support.akusoli.com.

Thank you for choosing Akusoli.

Best regards,
Akusoli Support Team

Rated 4 out of 5 stars

Everything was fine with the order.

Date of experience: July 01, 2025

Akusoli logo

Reply from Akusoli

Hello ACMM,

Thank you for taking the time to leave us a review and for your positive feedback. We are pleased to hear that everything was fine with your order.

If there is anything we can do to make your experience even better or if you have any suggestions for improvement, please feel free to reach out to our Customer Support team at https://support.akusoli.com. Your feedback helps us continue to improve our service.

Thank you again for choosing Akusoli.

Best regards,
Akusoli Support Team

Rated 4 out of 5 stars
Verified

Great delivery but haven’t been able to…

Great delivery but haven’t been able to really try them yet for physical condition so can’t say how good they’ll be

Date of experience: July 05, 2025

Akusoli logo

Reply from Akusoli

Hello Sheila,

Thank you for your feedback and for taking the time to share your experience with us. We're glad to hear that your delivery went smoothly. We hope you enjoy the product once you get a chance to try it for your physical condition. If you have any questions or need any assistance as you begin using it, please don't hesitate to reach out to us at https://support.akusoli.com.

Thank you for choosing Akusoli.

Akusoli Support Team

Rated 5 out of 5 stars
Verified

I am happy with my purchase

I am happy with my purchase, it was delivered on time.

Date of experience: June 28, 2025

Akusoli logo

Reply from Akusoli

Hello Alice,

Thank you for taking the time to leave us a 5 star review. We are delighted to know that you are happy with your purchase and that your order was delivered on time. Your satisfaction means a lot to us.

If you ever need any assistance or have further feedback, please don't hesitate to reach out to us at https://support.akusoli.com.

Thank you for choosing Akusoli.

Best regards,
Akusoli Support Team

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