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AirFreight.com Reviews 1,515

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars
Verified

I called up at 7:30 pm for transportation of material to our key customers. We could not secure trucks and one that was secured cancelled at the end of the day. Todd was amazing! He quoted three sh... See more

Rated 5 out of 5 stars
Verified

Steve Steve Steve ..... it's always about the person behind the experience. I must say that AirFreight services are beyond the industry standards from emergency call at odd hours, meeting challengi... See more

Rated 5 out of 5 stars
Verified

We had a last minute need to go from Dallas to Portland. These guys not only had the best price but the gentleman that delivered showed up with an hour after our call and got it to Portland earlier th... See more

Rated 5 out of 5 stars
Verified

I called Andy Ernst at 12:30 pm needing an emergency load shipped from Baltimore to Missouri. I had very little hope that someone could source a driver to deliver the next morning. However, Andy had... See more


Company details

  1. #1 of 26 best companies in Logistics Service
  2. #1 of 8 best companies in Delivery Service
  3. #1 of 9 best companies in Freight Forwarding Service
  4. #1 of 30 best companies in Shipping Company
  5. #1 of 15 best companies in Shipping Service
  6. #1 of 5 best companies in Trucking Company

About AirFreight.com

Written by the company

AirFreight.com is an expedited logistics company that specializes in airborne and time critical ground deliveries. Founded in 2006, it has helped thousands of businesses transport and deliver products quickly and efficiently.

Utilizing both air and ground shipping methods, AirFreight.com can carry out a shipment and delivery made within the U.S., Canada and Mexico in just hours. AirFreight.com offers numerous cargo airline and urgent ground transportation services, ensuring each one has the capacity and resources to transport a wide variety of shipment sizes securely.

Real-time tracking technology helps reduce and prevent delays while overseeing the shipping process. AirFreight.com takes a proactive approach to eliminate any unexpected delays that may arise by analyzing traffic patterns, weather reports, and maps of each potential route.

Expedited Air Freight and Ground Delivery Services

Written by the company

24/7/365 Coverage
Your shipments are tracked by our expeditors 24 hours a day, 7 days a week, 365 Days a Year.
Single Point of Contact
Speak to the same expeditor every time you call—no long wait times and no customer service call centers.
Time Critical Freight
Select from a vast suite of expedited, same-day and time-critical services to fit your needs.

We're A Bonded Carrier

Elite Bond Status

Your Transaction Is Insured And Guaranteed!

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars
Verified

Great service

Great service, great communication, delivered the package earlier than the deadline.

Date of experience: July 02, 2025

Rated 5 out of 5 stars
Verified

Awesome service from Todd

I called up at 7:30 pm for transportation of material to our key customers. We could not secure trucks and one that was secured cancelled at the end of the day. Todd was amazing! He quoted three shipments on the spot, sent over the documentation within minutes and followed all three transactions. The last shipment was picked up at Midnight. Todd confirmed all pickups and then the next day confirmed each delivery. Amazing service! I can't say enough about my experience.

Date of experience: July 02, 2025

Rated 5 out of 5 stars
Verified

THANK YOU!!

We cannot thank AirFreight.com and especially Todd enough for their incredible service during a critical moment for our business. When we found ourselves in an emergency situation needing an engine shipped overnight and within just a few hours, Todd came through with absolute professionalism, speed, and care.

Thanks to their swift action, we were able to avoid major downtime and keep our operations running smoothly. Todd stayed in constant communication, ensuring everything was handled seamlessly from pickup to delivery. It’s rare to find a company so responsive and committed to customer success, especially under such tight time constraints.

We are beyond grateful for the dedication, efficiency, and reliability AirFreight.com showed us. If you need urgent shipping and real peace of mind, this is the team you want on your side. Thank you again, Todd—you truly saved the day!

Date of experience: June 30, 2025

Rated 5 out of 5 stars
Verified

Great communication

Great communication. Great updates. Great all round. Will definitely keep them in mind for other freight loads.

Date of experience: June 19, 2025

Rated 5 out of 5 stars
Verified

We had a last minute need to go from…

We had a last minute need to go from Dallas to Portland. These guys not only had the best price but the gentleman that delivered showed up with an hour after our call and got it to Portland earlier than expected. Great service and we will add them to our preferred shipper list.

Date of experience: May 12, 2025

Rated 5 out of 5 stars
Verified

PHENOMINAL SERVICE

The service was phenomenal. Kevin was outstanding from my initial call for a quote through the whole process. Communication was excellent, constant updates on where the route was and updated ETA's. The team that delivered the order was awesome and helped with the unload. I could not have asked for anything to be better. OUTSTANDING from start to finish.

Date of experience: May 09, 2025

Rated 5 out of 5 stars
Verified

Amazing service!

We are very grateful for the service AirFreight.com was able to provide. They were very quick to respond and made the process as efficient as possible.
Thank you!

Date of experience: April 14, 2025

Rated 5 out of 5 stars
Verified

Best Team in the World

Steve Steve Steve ..... it's always about the person behind the experience. I must say that AirFreight services are beyond the industry standards from emergency call at odd hours, meeting challenging customer requirements and most importantly the transparency in information sharing and amazing follow-up until the task is completed.
This was the first time our company used AirFreight services and hands down they are better than the known best like DHL or Fedex or UPS or any big names that you can think off.
Wishing that more and more companies use their services - their team is the best in the world

Date of experience: April 14, 2025

Rated 5 out of 5 stars

I used to pick up the trailers from…

I used to pick up the trailers from them and drop them off at airport, they were great and friendly it used to take me 40 minutes to go round trip, but ones I knew them the shipping and receiving people man my trls was ready every time keep up the good work guys and girls

Date of experience: April 22, 2024

Rated 5 out of 5 stars
Verified

Andy made the entire experience great…

Andy made the entire experience great from our initial phone call to updates along the route and pictures to ensure the shipment arrived on time. Would definitely use AirFreight.com again to ship our products.

Date of experience: March 27, 2025

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