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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the prompt delivery service and the excellent condition in which the bikes arrive, often exceeding expectations in terms of visual appeal and ride quality. The bikes are generally considered easy to assemble, especially with the help of online videos, making them accessible for a wide range of users, including senior citizens. Consumers highlight the quality and power of the e-bikes, finding them to be a great value for the price. The customer service receives positive feedback, with reviewers noting the company's responsiveness to inquiries and willingness to resolve issues. The reasonable price of the product is also a recurring element in the reviews. People are happy with the possibility to easily adjust the bike settings.

Based on reviews, created with AI

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Rated 5 out of 5 stars

We received both our C1,PRO Bikes on schedule last Saturdsy. The assembly was fairly easy if you are familiar with regular bikes and follow the manual and/or on line videos. We are both senior citizen... See more

Rated 5 out of 5 stars

We did a lot of research on many e bike companies before choosing Aipas and we are happy we did! We ordered 2 A2 Elite e bikes on a Wednesday and we quickly received them 3 days later on Saturday! Th... See more

Rated 5 out of 5 stars

In addition to purchasing an M1 Pro for myself, we bought two C1 Xpress ST Ebikes back in May 2025 for my wife and daughter. Both bikes were easy to assemble, and we have been riding them almost daily... See more

Rated 5 out of 5 stars

I received my eBike in 4 days after ordering. It was packaged in a very heavy duty cardboard box, nothing could damage it. Assembly was easy after watching an online video and reading the enclosed i... See more


Company details

  1. #3 of 22 best companies in Bike Accessories Store

Written by the company

Our company was established in 2013, boasting a rich 11-year history in the bicycle industry. Over the course of these 11 years, we have garnered a strong reputation and brand image within the industry. We have always upheld the core values of "integrity, innovation, and win-win," dedicating ourselves to providing customers with the best products and services. All our bicycle products are crafted using top-quality materials and advanced manufacturing techniques, adhering strictly to industry standards and production regulations to ensure the quality and safety of each bicycle.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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Replied to 46% of negative reviews

Typically takes over 1 month to reply


Rated 4 out of 5 stars

Bike is excellent

Bike is excellent. It's very well made. It did take longer to ship than expected, but I think it was because of their promotion,and so many orders came in at once

Date of experience: July 02, 2025

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Rated 5 out of 5 stars

We purchased the M1 Pro Combo Aipas…

We purchased the M1 Pro Combo Aipas bikes. We absolutely love them! We have horses and go trail riding all over the country, so we decided to get the Aipas bikes and took them along last weekend. Rode our horses in the morning and our bikes in the afternoon. These bikes are amazing and will go anywhere. We took them off-road down the trail and up steep terrain. The bikes also have great suspense to make the ride smoother. We will definitely be taking them the bikes with us on all of our adventures. We would highly recommend these bikes!

Date of experience: June 28, 2025

Rated 5 out of 5 stars

Impressed with our Aipas A2's!

We did a lot of research on many e bike companies before choosing Aipas and we are happy we did! We ordered 2 A2 Elite e bikes on a Wednesday and we quickly received them 3 days later on Saturday! They were well packaged and after unboxing them and removing the protective wrap we just had to unfold the bikes, add the handlebar stems, add the seat stems, fill the tires with air and plug in the chargers. It couldn't have been any easier and the directions in the owners manual were excellent! The quality of these bikes, fit and finish are second to none! I like how the cables/wires throughout are wrapped in a conduit both for functionality and appearance! But our favorite feature of these bikes is the ease of portability. We just fold them up and place them in the back of my pick up truck under my hard cover and take them wherever we want! We just returned from a trip to the beach where both Aipas A2's performed flawlessly on the hard packed sand of Hilton Head SC.

Date of experience: June 14, 2025

Rated 5 out of 5 stars

Surprisingly fun to ride

Compared to other ebikes, you get a lot for your money.
Fat tires, long range and quick bike, on top, got a coupon for free shipping where other companies charge $150-250 just to ship the bike.

Date of experience: July 06, 2025

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Rated 5 out of 5 stars

Good deal

Good deal. A bit heavy to remove from box, and a bit challenging with the instructions, but I was able to put 2 M2 pros together in about 3.5 hours, longer than I thought.

Date of experience: July 02, 2025

Rated 3 out of 5 stars

A2 elite review

All reviews I see the a2elite has turn signals and a 4 way switch on the handle bars. I bought the combo pack for my better half and myself and neither ebike has turn signals and only a 3 way switch on the handle bars. I don't know if it's a combo pack thing or just something else. Very misleading.

Date of experience: July 05, 2025

Rated 2 out of 5 stars

False advertising about delivery time.

I ordered two F3 bikes on June 17th. It is now July 5th and I still haven't received my order. The website states delivered in 3-8 business days. After 9 days I finally reached out to customer support since I hadn't had any updates since the day my order was received. They responded quickly explaining that the F3s we're out of stock and wouldn't arrive until mid July. We have a big camping trip planned in July and I was counting on having the bikes in plenty of time. At no point was it indicated that they were out of stock during the whole ordering process. I'm now worried that I spent nearly $1800 on bikes I won't be able to use this summer because it will be a month before I receive them. I may update this review once I receive the bikes.

Date of experience: June 17, 2025

Rated 5 out of 5 stars

First week review

I’ve had the bike for about a week and I love everything about it. Price, ease of assembly, style, quality of parts, smooth ride and the overall look of the bike.

Date of experience: July 05, 2025

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Rated 5 out of 5 stars

Love this bike!

Great shipping container and only took 2 hours to put together. Wonderful ride. Love this bike. And best of all great bargain.

Date of experience: July 05, 2025

Rated 5 out of 5 stars

C1 worth it

I bought a C1 it was scheduled to arrive July 1-3 and arrived ahead of schedule, the set up was fairly easy if you know a normal bike. Came about 80% set up, we just set it up and took it out for a ride right after! Runs smoothly for what I purchased it for! I would 100% recommend if your looking for an Ebike that is functional and easy to set up and use.

Date of experience: June 27, 2025

Rated 5 out of 5 stars

my Aipas C-2 eBike

I received my eBike in 4 days after ordering. It was packaged in a very heavy duty cardboard box, nothing could damage it. Assembly was easy after watching an online video and reading the enclosed instruction manual. It came with a tool kit that had everything needed to assemble the bike. I am impressed with how well built and sturdy the bike is. All details are well thought out. The bike is easy to ride and the power is impressive. I highly recommend the bike.

Date of experience: July 05, 2025

Rated 5 out of 5 stars

Nice bike!

Ordered bike June 23 and received the bike July2, thats pretty fast!!! The bike is everything you could ask for, packing was great no damage!!! Nice Bike!!! Ordered the M1pro.

Date of experience: July 05, 2025

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Rated 5 out of 5 stars

We purchased a M1Pro and a M2Pro

We purchased a M1Pro and a M2Pro. Both bikes arrived on schedule and were in perfect condition even though one of the boxes was pretty damage during shipping. We have only ridden them around our properties and no issues noted so far. Can't wait to get them out on trails!

Date of experience: July 04, 2025

Rated 5 out of 5 stars

Wonderful ebike..

Wonderful ebike... works efficiently and i exceeded the max speed, it went up to 36 mph which makes it better, i weigh 125 lbs and am 5 ft tall so I know that plays a big roll in speed

Date of experience: June 29, 2025

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Rated 3 out of 5 stars

Assembly difficulty

So excited to get my C1 electric bike! Pulled up the video on assembly, however, when the bike was unpacked, it didn’t look like the pictures or the video. It took my husband and me a lengthy amount of time to figure it out. I’m sure that actually riding the bike will be awesome. Battery is charging now. Will let you know.

Date of experience: July 04, 2025

Rated 1 out of 5 stars

Do not buy

Says ships within 1-3 days. It has been 9 days with no update. Says unfulfilled on website and customer service does not answer.

Date of experience: July 04, 2025

Rated 5 out of 5 stars

Great customer service and product

I ordered two bikes on June 13th, an M1 for my wife and an M2 for me after seeing the sale ad on Facebook. I wife’s bike was shipped first and we were looking forward to having them both in time for our get away to Maine for the 4th of July. Her bike was scheduled to arrive, but then I received an email telling me that mine was on back order and would t ship until July 13th. Of course I was disappointed and truthfully I didn’t think having to wait two months from the date I ordered it was reasonable. I responded to the email with my disappointment and I assumed it is what it is. Within 24 hours I received a response and was advised my bike would arrive July 3rd in time for our get away (Sorry if someone’s order got delayed because they sent me your bike).
My wife’s bike arrived on the 1st and mine today on the 3rd. These bikes are awesome. They are so well built, quality paint job, solid construction and packed in a way that it could not get damaged. We are looking forward to many miles on our new E-bikes.

Date of experience: July 03, 2025

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