AffordableScan Reviews 129

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Angela setup my appt for MRI with no referral and cost a lot less than at the Scripps lab. The communications with her was easy and effective.

Rated 5 out of 5 stars

So efficient and inexpensive. Angela was absolutely great to work with. I received a referral for x-rays within a few hours, I had three x-rays completed 48 hours later, and I received the results bac... See more

Rated 5 out of 5 stars

So I checked out some reviews of affordable scan and everyone was raving about Angela. It’s no joke. She’s that awesome. She was very helpful in explaining the process and identifying locations and... See more

Rated 4 out of 5 stars

Overall a really good experience. Only complaint I have is my appointment was scheduled for 1:30 and I wasn’t seen until 2:10. Scan went well and I got a CD of the scans before I left. I received a fo... See more


Company details

  1. Private Hospital
  2. Pharmacy

Written by the company

AffordableScan.com is a price comparison site that enables patients to purchase their medical scan online for 80% discounts. We find unused MRI capacity across the US and sell it to patients at a great discount. Patients have already saved $4M with this service.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

129 reviews

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Rated 5 out of 5 stars

So efficient and inexpensive

So efficient and inexpensive. Angela was absolutely great to work with. I received a referral for x-rays within a few hours, I had three x-rays completed 48 hours later, and I received the results back in 48 hours. Amazing!

Date of experience: February 21, 2023

Rated 5 out of 5 stars
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Great people

Great people. Really care and make the world a better place. They contact you via text, are timely, care about customers and provide a really good value to clients. I would even spend $25-50 more per scan to make sure they stick around (companies need profits to stick around). Love the company and the scan really did find something that I am working to treat with my doctor.

Date of experience: July 01, 2022

Rated 5 out of 5 stars

Outstanding service and unbeatable price

My doctor made a referral for a MRI test and I got referred to the hospital imaging department. I first called the insurance and they told me that the test estimate was $2,700, then I called the hospital and they estimated $1,900. Finally, I searched on Google and I was lucky to find AffordableScans. I filled out a form and Angela immediately pinged me on my phone. She gave me 2 options ($440 or $450). I took the less expensive one and had my MRI done scheduled earlier than the hospital had initially scheduled me for. I got my results on the cloud 2 hours after the exam and I was able to browse the results immediately. The radiologist report came a day after. The only thing that I would improve is the referral process from my doctor to the outside facility. I would like to thanks Angela for always being on top of the process via SMS texts.

Date of experience: November 21, 2022

Rated 5 out of 5 stars
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Much needed assistance

I was desperate to find an MRI for my knee that has had me in pain for months, and my insurance put me through the ringer just to land an appointment that would be another few weeks out. At 5pm the text concierge helped me find four nearby locations including prices and an appointment at one of them for the next morning at 1045am. She helped me get all the necessary information over from my doctor and book the appointment. Total cost was $245, up front, no mystery expenses by coming through my worthless insurance, and the location was legit with numerous of its own 5 star reviews. This is how healthcare should be.

Date of experience: November 16, 2022

Rated 5 out of 5 stars

My concierge

My concierge, Angela was great! This was my first time using this concierge service and I’m hooked. Couldn’t have been easier. What a great option if you can’t wait for pre-authorization from the insurance companies!

Date of experience: October 28, 2022

Rated 5 out of 5 stars

Angela was amazing..!!

Angela was amazing. VIP customer service all the way. She replied in a prompt manner and had an answer to my many questions. Very polite and assertive. I would recommend your services knowing that you have the service standards that Angela delivered today. This employee should be rewarded.!

Date of experience: October 27, 2022

Rated 5 out of 5 stars
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Wow! Couldn't be happier choosing Hollywood Healthcare Imaging

Should I start by: WOW! for the incredible help I got from Hollywood Healthcare amd diagnostic imaging located in Los Angeles on Vermont Ave.
I messed up my appointment requirement and Artin, the technician, and Gaby at the front desk were just unbelievably helpful so that I could complete my MRI, yet there were people who had their appointment delayed because of me.
Angela, from affordable scan, whom I spoke to the previous day, had explained to me the steps to book the next day appointment with Hollywood Healthcare. Maybe because the pain i am experiencing, i didn't get what I needed to do, which was to send my order, pay online and be set up for my 8.30am appointment.
Yet, Artin, who is incredibly kind, set me up for my MRI. Gaby could have stopped the procedure but allowed me to finish my MRI.
Once my MRI was finished, Angela sent immediately the record/ voucher so that I can give it right away to my doctor.
I don't know what to say more that I am deeply moved by Artin, Gaby and Angela kindness and professionalism.
Also, You won't find a better deal in the whole city.
Last but not least, the imaging center is conveniently located and spotless.

Should I need in the future a MRI, I will undoubtedly come back here.
Thank you Hollywood imaging, thank you Angela.
Karim Kamal

Date of experience: October 12, 2022

Rated 5 out of 5 stars

If only I had found this place first

If only I had found this place first! They saved me over $1,600 on my MRI and were able to get me in in less than 24 hours. They were kind and compassionate, and extremely helpful. The provider they connected me with also raved about how wonderful they are to work with. My customer service rep was a thousand out of 10 Stars!!

Date of experience: September 16, 2022

Rated 5 out of 5 stars

What an amazing service

What an amazing service. Awesome rep Angela was able to help me get all set up for my MRI. Fast and easy. No catches or unforeseen expenses. As good as it gets.

Date of experience: August 27, 2022

Rated 5 out of 5 stars

Amazing Customer Service

The person who helped me schedule my appointment was so helpful and very professional-She scheduled my chest x-ray at my preferred location for day and time that was convenient for me-she also made sure I had all the necessary documentation, explained the entire process and got me on the schedule at the facility very quickly-I am very pleased and will be using your services should I need anything else because of this person-she was awesome!

Date of experience: August 10, 2022

Rated 1 out of 5 stars
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Garbage don't use

Date of experience: July 18, 2022

AffordableScan logo

Reply from AffordableScan

We never had a patient with this name.

Sam was there anything on our website that was not to your liking? We pride ourself on quality of service and would love to rectify your situation if anything was not up to your expectations.

Rated 5 out of 5 stars

Angela from affordable scan was a Godsend!

Angela from affordable scan was a Godsend. She took ownership of getting me taken care of so that I wouldn't have to worry. This is a legit service for those who need help deciphering through the ridiculous medical system to get answers. Thank you so much for all of the hard work and effort.

Date of experience: March 16, 2022

Rated 5 out of 5 stars

Great Customer Service

Angela was very helpful and answered all my questions. The process was painless, more importantly, the price was affordable and the appointment easily scheduled.

Date of experience: March 13, 2022

Rated 1 out of 5 stars
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Non working business site

It's been two weeks since I'm trying to get a referral on through this company. The website does not work. I cannot ever pass Pyament page. Every single time I submit my payment, the site freezes and says "Please do not reload the page in the meantime to ensure the request goes through".

And that's it. You done. You can wait till the end of earth. Nothing will change. Why even offer your services when your main tool isn't working. Why waste people's time?

Date of experience: February 17, 2022

AffordableScan logo

Reply from AffordableScan

Thank you for letting us know. Our partner telemedicine service who offers this service has been notified of this issue form and in collaboration with our tech team the issue has been promptly fixed.

Rated 5 out of 5 stars

I injured my knee in November went to…

I injured my knee in November went to urgent care and ER could not get my orthopedic doctor to order an MRI after multiple emails and phone calls

This facility responded to me right away I spoke to a Doctor Who provided the referral and Angela scheduled the MRI the next day the entire experience was so much better than my healthcare provider

Date of experience: December 21, 2021

Rated 5 out of 5 stars

Excellent experience!

Angela was extremely helpful during the entire process. Her prompt responses to all my questions were very much appreciated. I got the imaging scheduled quickly as well as the results. Excellent service!!

Date of experience: November 19, 2021

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