Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

Review summary

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting the staff's friendliness, knowledge, and ability to address concerns effectively. Consumers appreciate the prompt and efficient delivery service, with personnel often going the extra mile to ensure timely supply, even during holidays. The company's technology and equipment receive positive feedback, with reviewers noting clear instructions and thorough explanations of their use. People express satisfaction with the customer service, emphasizing the ease of communication and the staff's willingness to provide detailed information. Reviewers value the personalized attention and the feeling that their needs are genuinely cared for. The positive experiences contribute to a sense of confidence and comfort when using the company's healthcare equipment and services.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars

My mother w dementia was being discharged from the hospital n they wouldn’t release her without oxygen oh I forgot to mention it was a holiday. My mother was so upset she wanted to go home to her bed... See more

Rated 5 out of 5 stars

I have been helped by Gavin before. He is wonderful. Treats you like a special customer. He is definitely an asset to your buisiness. I have always had a pleasant experience when having to use your se... See more

Rated 5 out of 5 stars

Nick and team have always been great to my mama. Prompt, helpful responses, and deliveries. And was awesome today as I tried to juggle multiple professionals in her home at once. Thank you

Rated 5 out of 5 stars

The staff is excellent. Craig was super going through the new equipment explaining everything. Plenty of time to ask questions. I am so glad I had this company provide my healthcare equipment. Highly... See more


Company details

  1. Home Health Care Service

Written by the company

AdaptHealth is a network of full-service medical equipment companies that use tailored products and services to empower patients to live their best lives – out of the hospital and in their homes.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Advertisement
Rated 5 out of 5 stars

Helpful and professional

Nick and team have always been great to my mama. Prompt, helpful responses, and deliveries. And was awesome today as I tried to juggle multiple professionals in her home at once.
Thank you

Date of experience: July 08, 2025

Rated 5 out of 5 stars

The technician

The technician, Kreg as polite, attentive and actually listened to what we had to say. His assistance was invaluable

Date of experience: July 07, 2025

Advertisement
Advertisement
Rated 5 out of 5 stars

Today is the 4th of July and my partner…

Today is the 4th of July and my partner Ned's oxygen concentrator began beeping continuously. Ned is on oxygen 24/7 so it's a scary thing to think about being without oxygen over a holiday weekend. We called AdaptHealth immediately and responded quickly and sent out one of their technicians, Luigi, a delightful Italian, who was quickly able to assess the problem with the concentrator and provide us with a new replacement model. Luigi was all the things you like to see in a representative of a company you rely on for healthcare concerns. He was prompt, courteous, and thorough in his assessment of the problem with the machine. And, in addition, he has a very engaging personality and it was a pleasure to work with him. Best of all HE DID NOT complain about having to work on a Holiday!! AdaptHealth is very fortunate to have Luigi as an employee.

Date of experience: July 04, 2025

Rated 5 out of 5 stars

Dependable and professional.

They deliver on time, easy to reorder oxygen. Personnel are professional and polite. Cody was great today, he worked late to be sure I got my oxygen supply because of the holiday tomorrow.

Date of experience: July 03, 2025

Advertisement
Rated 5 out of 5 stars

I have been helped by Gavin before

I have been helped by Gavin before. He is wonderful. Treats you like a special customer. He is definitely an asset to your buisiness. I have always had a pleasant experience when having to use your services.

Date of experience: July 03, 2025

Rated 5 out of 5 stars

1st time CPAP user

This is my first time using a CPAP. The respiratory therapist took her time describing the equipment and answered any questions I had.

Date of experience: July 02, 2025

Rated 5 out of 5 stars

Excellent Experience

The staff is excellent. Craig was super going through the new equipment explaining everything. Plenty of time to ask questions. I am so glad I had this company provide my healthcare equipment. Highly recommended. 10/10!

Date of experience: July 03, 2025

Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look