I liked my new Optimus weather station, it fit old mounting bracket, color screen better than old B&W display, rain gauge actually works, as old one (10 yrs old) didn't. Didn't like new plug in displa... See more
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Good 13 year track record on previous purchases that has not deteriorated. Current order was competitively priced & shipped promptly by a carrier that left product at my door, not at community mail bi... See more
When I had communication issues between the rain gauge and receiver I contacted service. Monica responded and sent a list of things to try. I did these things on the list and the communication lasted... See more
Website made it easy to determine the correct part to order. Shipped the following day. Coupon code initially filled and indicated discount and then said I already used it in checkout forcing me to us... See more
Company details
- #18 of 47 best companies in Electronics Company
- #62 of 107 best companies in Electronics Store
Written by the company
AcuRite is the top home weather station brand in North America. Founded in 1943, Chaney Instrument Co. and it’s AcuRite brand empowers individuals, families, and businesses with the most accurate, real-time weather insights to make informed decisions, protect their homes, and optimize their daily lives. As a leader in precision weather monitoring, AcuRite delivers innovative, easy-to-use weather stations, sensors, and smart home integrations that provide hyperlocal data tailored to your unique environment.
Contact info
53147, Lake Geneva, United States
- acurite.com
Replied to 90% of negative reviews
Typically replies within 1 week
I am still waiting for my product
I am still waiting for my product. This is getting ridiculous. It has been several weeks. I realize I am in Kona, Hawaii and ground shipment are very long but if I don’t see this in a week I wanna refund this is terrible.
Date of experience: July 02, 2025
They did what they said they would do…
They did what they said they would do ... replace a defective weather unit.
Date of experience: July 02, 2025
I ordered your Optimus
I ordered your Optimus and it showed up very quickly and was easy to setup.
Date of experience: July 02, 2025
AcuRite Continues To Improve
Ordering and shipping very easy. Early in the device's life, so really can't rate it yet, but setting it up was very uncomplicated compared to past products, company continues to evolve — especially with its custom apps.
Date of experience: June 23, 2025
The website was very informative and…
The website was very informative and helpful in making the purchase decision. The product arrived earlier than I expected (!), well packed and the instructions were clear. The weather station was simple to install.
Date of experience: June 27, 2025
It was a gift.
It was a gift. Not for me. Delivery was quick. Also giftee was happy with gift and it will be used. Thank you!!
Date of experience: June 27, 2025
They were very helpful .
Haylee and Megan were very helpful in getting me the correct sensor. I found the product listing somewhat confusing because of three options listed on the same page.
Date of experience: June 27, 2025
I received the device 2025-07-05
I received the device 2025-07-05. Installed everything & I know I did it correctly as this is a replacement for the exact same model that I have had for 9 years but the sensor does not send any signal to the display panel. Double checked batteries and ABC switches are both on A. When did not work tried both on B & that did not work either. Sensor & display 30 ft apart.
Date of experience: June 30, 2025
Easy to order
Easy to order. Took advantage of sale. Fast free shipping. I have multiple AcuRite items throughout the house to monitor temperature and humidity levels.
Date of experience: July 02, 2025
It's exactly what I needed
It's exactly what I needed, it was well packaged and arrived quickly.
Date of experience: June 30, 2025
Good companyEasy to deal with
Easy to deal with, delivered timely and good product. Bery satisfied.
Date of experience: June 27, 2025
Good 13 year track record on previous…
Good 13 year track record on previous purchases that has not deteriorated. Current order was competitively priced & shipped promptly by a carrier that left product at my door, not at community mail bins 2 city block, dust storms away.
Date of experience: June 26, 2025
Acurite Weather station
The ease of ordering, the price and delivery were excellent. Much cheaper from company than from box store (by $30)! Would recommend company to others.
Date of experience: July 02, 2025
Antonio's assistance again is so…
Antonio's assistance again is so appreciated, his knowledge, compassion and dedication is truly a blessing to me and to your Company!!!
Date of experience: June 26, 2025
Communication issues with rain gauge
When I had communication issues between the rain gauge and receiver I contacted service. Monica responded and sent a list of things to try. I did these things on the list and the communication lasted a few minutes and then shut down. I contacted Monica again and she responded and we tried some other suggestions. When none seemed to work, she had a new rain gauge sent. We've had no rain, but the bars on the inside device indicate it is communicating. Excellent response for service!
Date of experience: June 26, 2025
Quick shipping & delivery
Quick shipping & delivery. The temperature sensor paired with our display station with little effort.
Date of experience: June 26, 2025
5 in 1 display constantly disconnect
5 in 1 display constantly disconnect. Worked fine for a awhile then started to disconnect. Bought second display and it constantly disconnects as well and they don't reconnect. Tried everything nothing helps and they (both displays) just disconnected as I write this. Only fix is a complete reset and that is a pain every hour or so. Turns out this is a common issue and is well known. I am going to try and find a more reliable unit from another company.
Date of experience: June 26, 2025
Customer service experience
Customer service rep answered quickly and found the power cord I needed. Ordered and received very quick!
Thanks for the help.
Date of experience: June 26, 2025
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