No customer service
No customer service, NO responses, No refunds on non existent order that never showed up.
Most hobbyist have flagged this site as a scam.
Date of experience: May 01, 2025
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
2.6
Poor
4 reviews
Advertisement
I ordered a Motormax 1:18 Alfa Romeo…
I ordered a Motormax 1:18 Alfa Romeo 159 SW in silver from these guys. There website showed more than 1 in stock at a good price. So I placed my order only to receive no order confirmation or any contact at all. I emailed them asking for an order confirmation and tracking number. I received a reply stating that they didn't actually have the model and that my order was a pre order and they would contact me again when they actually have the model. Got my money refunded when I threatened to get my bank involved to get it back for me. They are still showing it in stock and available on there website ! Absolutely shocking
Date of experience: January 08, 2025
SHADY!!
I would have given this site zero stars but they don't provide that option here. I recently placed an order from them and was basically ripped off!! I usually read reviews before I purchase but I got this site from a friend who I thought dealt with this company before...obviously not. I recommend that you run don't walk run, away from the site!! THEY ARE RIP-OFFS!!!
Date of experience: September 14, 2023
Inventory is fake and refunds are nonexistent
They claim to have hard to find items are in stock, but then after you've paid will email you that the items are backordered, but they never ship out and never refund.
Date of experience: June 10, 2022
Is this your company?
Claim your profile to access Trustpilot’s free business tools and connect with customers.
Get free accountThe Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.