Refinance
Mr. Oscar Valladares and Kayla McKay I appreciate you taking the time to help me with refinance my home .Thank You both for your help.
Date of experience: June 06, 2025

Reply from Active Link, Inc.
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
Active Link, Inc. is the result of decades of experience in the mortgage industry combined with a desire to radically change the mortgage experience for homeowners. Too often borrowers find themselves in a stressful, frustrating, labor-intensive loan process that ends with an expensive loan packed with hidden costs and fees. Active Link, Inc. is obsessively dedicated to a better way. At Active Link, Inc. borrowers can expect an honest, straightforward approach to lending, a streamlined loan process built on service and speed, and a paper-thin margin based business model designed to deliver incredibly low mortgage rates, costs and fees. Active Link, Inc. combines best in class service, price and technology to deliver you a mortgage result unlike any other. Welcome to Active Link, Inc.. Change Your Definition of Mortgage.
15991 Red Hill Ave., 92780, Tustin, United States
Mr. Oscar Valladares and Kayla McKay I appreciate you taking the time to help me with refinance my home .Thank You both for your help.
Date of experience: June 06, 2025
Reply from Active Link, Inc.
Best experience I have ever had, fast easy kept informed. Chris and Oscar were great and honest throughout the whole process thank you for having people like that
Date of experience: June 30, 2025
Reply from Active Link, Inc.
This is the best team that I have found! They are responsive, always available and all questions are welcomed!! This is our second time using Matt’s team, I recommend them to family and friends! I will never use anyone else. Closing and funding has always been very quick! I call them the A team!
Date of experience: June 25, 2025
Reply from Active Link, Inc.
Easiest refi ever. Few phone calls, e-sign all docs. Closing in 10 days or so. Funds released in 4 days. Support folks were on top of everything and accessable at the drop of a hat. I will use them again should the opportunity present itself.
Date of experience: June 20, 2025
Reply from Active Link, Inc.
Quick efficient straightforward and honest service.. very pleased with the excellent and professional service!!
Date of experience: June 10, 2025
Reply from Active Link, Inc.
Reply from Active Link, Inc.
Mallory Kimberly was knowledgeable and courteous. She kept me informed throughout the process. i have had her for 2 mortgages. she makes it so easy to understand and i plan to only work with her in the near future
Date of experience: September 04, 2024
Reply from Active Link, Inc.
Great follow-up, very clear on the options available, enthusiastic, Mallory was very helpful, would not have wanted anyone else to assist me!!
Date of experience: April 01, 2025
Reply from Active Link, Inc.
They are very good and professional at what they do.
Date of experience: April 01, 2025
Reply from Active Link, Inc.
Great service. Mallory Kimberly was knowledgeable and courteous. She kept me informed throughout the process.
Date of experience: May 05, 2025
Reply from Active Link, Inc.
My experience with Active Link for the past several years has been nothing short of excellent! They keep me informed of market conditions that can improve or not improve my current interest rate which saves me time and money! Being a Veteran I’m inundated with mortgage refinance offers from a multitude of lenders. Having trust and a great working relationship with Active Link allows me to quickly discard those constant mailers and annoying phone calls! Thank you to the Active Link Team and my consultant Mallory!
Date of experience: June 03, 2025
Reply from Active Link, Inc.
I had a great experience with Ms. Mallory and her team. The process was easy, and I was kept informed throughout. I would not mind working with her team again if needed.
Date of experience: May 30, 2025
Reply from Active Link, Inc.
My husband and I worked with Randy Schrader at Active Link. We had a very good experience with Randy and the other staff at Active Link. The process was short and seamless. I would recommend you using Active Link on your loan.
Date of experience: May 08, 2025
Reply from Active Link, Inc.
My Teamwas Loan Officer Mr Lee Wright, Processor (Lindsay Smith) with Rachel Wilbourn. They gave me a loan that delivered what they promised! Great Service, communication and follow through by the entire team. My Rate was the lowest and I has No Lender Fees! I will work with Active Link and my Team Lee Wright, Lindsay, and Rachel. I Highly Recommend them.
Date of experience: May 15, 2025
Reply from Active Link, Inc.
My experience with Active Link Mortgage Inc was nothing less than wonderful. My loan officer Andy Assaf and loan processor Lindsay Smith are the dream team. When you're conducting business strictly over the phone you tend to hesitate when having to disclose personal information. Lindsay and Andy made it less stressful. They stayed in contact with me throughout the entire process. I appreciated that. They weren't just two people reading from a teleprompter or script. They were human beings. Lindsay felt like someone I knew for years. She gained my trust. They both made sure I knew what was going on step by step. Needless to say, we closed the deal and I am very happy. I can't thank them enough not just for the loan but because they were real. Thank you guys.
Date of experience: April 16, 2025
Reply from Active Link, Inc.
Mr. Bosch's contributions to our mortgage needs in 2025 and (2022) were exceptional, demonstrating superior expertise and a thoughtful approach. His mortgage skills are unparalleled in my experience, a testament to his capabilities. We anticipate collaborating again next year should interest rates decline. Furthermore, his team was also highly effective and collaborative.
Date of experience: May 12, 2025
Reply from Active Link, Inc.
From start to finish, Active Link Inc and their team were thorough, and professional. Each step of the process was explained in terms that were easy to understand. We really appreciated the friendly, knowledgeable, and customer service oriented way Active Link Inc handled our refinance. We will definitely work with them again- highly recommend!
Date of experience: April 08, 2025
Reply from Active Link, Inc.
I recently completed a VA Refinance with Active Link Mortgage. My previous loan experience with another company was challenging, but working with Loan Officer Lee Wright, Processor Oscar Valladares, and Rachel Wilbourn resulted in a loan that delivered on all promises. The service was excellent, with consistent communication and follow-through from the entire team. They offered the lowest available rate with no lender fees. All my concerns were addressed, providing great peace of mind. I highly recommend Active Link, particularly Lee Wright, Oscar, and Rachel. I look forward to any future business with Active Link and my dedicated team!
Date of experience: April 01, 2025
Reply from Active Link, Inc.
My experience was great because Lee Wright (loan officer), Emily Wells (processor) and Rachel Wilbourn were simply an awesome team to work with by ensuring that I receive a cash out and mortgage refinance in an expediently and professional manner. The entire team answered all my questions with accuracy and professionalism. I highly recommend Lee Wright, Emily Wells, and Rachel Wilbourn because they can get the job done very well, and they are truly an asset for Active Link.
Date of experience: March 25, 2025
Reply from Active Link, Inc.
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