I am very thankful for their service and handling of our total loss. From the honest and upfront explanation of the process to the patience and prompt communication, Robert Gomez was a pleasure to w... See more
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Robert was very professional; he knew what he was talking about, explained everything to me so I understood what he was talking about and kept me informed on the progress of the appraisal.
Company replied
I worked with Rob Gomez on a vehicle claim that was very difficult and he was wonderful throughout the process. From assisting me with getting an appraisal to getting a quote for the sale, he was jus... See more
Company replied
AcisPro is an outstanding company! Rob was honest and fair with the potential appraisal he could get for my mom's car that was totaled and he ended up getting even more ($3400 more than insurance was... See more
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Company details
Written by the company
If you need assistance purchasing a pre-owned vehicle or require guidance after a car accident, we're the experts to turn to. Our team of Independent claims consultants and CAGA-certified appraisers offer USPAP-compliant appraisal reports and specialize in assessing Diminished Value, catastrophe, and physical damage. Their services encompass consulting and providing expertise as court-certified expert witnesses for trials and arbitrations. They work closely with financial institutions, offering evaluations for stated value policies and actual cash value. They also assist with insurance claims, underwriting, and IRS-related matters such as tax deductions, donations, bankruptcies, estates, and divorce settlements. Their expertise extends across a wide spectrum of vehicles, including classic cars, antique cars, custom cars, motor coaches, buses, recreational vehicles, street rods, resto-mods, race cars, trucks, heavy trucks, construction equipment, dump trucks, tractors, trailers, and motorcycles. Contact us directly at 888-988-8463 or visit us at www.acispro.com to get the help you need. States: Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming.
Contact info
701 Market Street Ste 110, 63101, St Louis, United States
- 888-988-8463
- info@acispro.com
- acispro.com
4.7
Excellent
25 reviews
A fantastic company
I cannot recommend Rob at Advanced Claims & Inspection Services enough. After being low-balled by my insurance company and stonewalled for over a year with endless back-and-forth emails that led nowhere, I discovered my appraisal clause and reached out to Rob.
From the moment I contacted Advanced Claims & Inspection Services, Rob was extremely helpful, professional, and always on the ball. He took the time to understand my situation and provided expert guidance throughout the entire process. His knowledge and experience in dealing with insurance companies were invaluable.
Not only did Rob help me navigate the complex world of insurance claims, but he also fought tirelessly to ensure that I received a fair and just amount for my burned-down car. His dedication to his clients and his commitment to doing what's right is truly commendable.
If you find yourself in a situation where your insurance company is low-balling you for the value of your car and you feel like you're getting nowhere, do not hesitate to reach out to Rob and his team at Advanced Claims & Inspection Services. They are the advocates you need in your corner.
Rob is doing tremendous work for the greater good, and I am so grateful to have found him and his company. He turned a stressful and frustrating situation into a positive outcome, and I cannot thank him enough for his hard work and dedication.
If you want an expert who will fight for your rights and ensure that you receive the compensation you deserve, look no further than Rob at Advanced Claims & Inspection Services. You won't regret it.
Date of experience: March 26, 2024
Reply from Advanced Claims & Inspection Services
Dylan, thank you for your patience and trust during this challenging experience. There was a great deal of back-and-forth with the adjuster, followed by stonewalling, yet you never wavered and continued to place your trust in us until the end. We appreciate that. Please let anyone you know who may need our assistance understand that we are here for them whenever they need us.
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They are totally worth it.
I am very thankful for their service and handling of our total loss. From the honest and upfront explanation of the process to the patience and prompt communication, Robert Gomez was a pleasure to work with. I was slightly hesitant at first due to being my first time reaching out to Acis Pro or any service of this kind, but ended up being in good hands.
Date of experience: January 27, 2025
Reply from Advanced Claims & Inspection Services
Thank you for your patience and understanding while we helped you reach a fair settlement. Your trust in us was crucial to this positive outcome.
Let me just start by saying 100%!!
Let me just start by saying 100%!!! I would recommend ACIS Pro LLC to anyone who is in need. HE was very honest, upfront and told me flat out that he would not let me use his service, or take on my case, if it didn't benefit me (or at least thought he could, he assesses the case even before he accepts your case!) My insurance was going to total my vehicle for such a low estimate and I would have never thought I could get more, but I gave ACIS PRO LLC a call. I figured the price I pay for the service was going to do me no harm if I only came out with what insurance gave me anyhow. WOW was I amazed when I gave all the same documentation to ACIS PRO LLC and they came back $3600 more then what I was issued by insurance. I know this may not be the same in every case and with every insurance, but I could not settle with my insurance and I AM SO GLAD I called!!! ROB, thank you from all that I have to thank you with. You made my bad situation into something I can accept and handle now. AMAZING! 100% 5 STARS all the way! You exceeded my expectations tremendously! Thank you Thank you Thank you! I appreciate you greatly!
Date of experience: January 27, 2025
Reply from Advanced Claims & Inspection Services
Adam, we appreciate the compliment! We aim always to help the customer first and foremost. We are here to help anytime you need us.
Rob is the best!
I worked with Rob Gomez on a vehicle claim that was very difficult and he was wonderful throughout the process. From assisting me with getting an appraisal to getting a quote for the sale, he was just great. This was not an easy task due to me living in one State and my Granddaughter's car in another.
Date of experience: January 23, 2025
Reply from Advanced Claims & Inspection Services
Thank you, Gloria, for your collaboration throughout the process. Your patience and trust were essential in achieving a positive outcome.
Rob was great to work
Rob was great to work. With definitely added comfort and calmness to the whole situation, very knowledgeable. And organized, I would use this company again..
Date of experience: November 25, 2024
Reply from Advanced Claims & Inspection Services
Thank you, Michael, for choosing to trust us throughout this process.
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Speak softly but carry a big ACIS stick
Robert helped me negotiate/fight with my insurance company when I saw that my 2023 Subaru Impreza was being undervalued. Robert helped me leverage my position to the biggest extent possible and also served as a visible representative of my best interest - in the phrase "speak softly but carry a big stick", Robert was the stick. I recommend anyone dealing with a vehicular total loss scenario to reach out to ACIS and take their assessment on the situation. Robert was very clear he wasn't going to pursue a fee if he didn't see a case to be made.
Date of experience: August 28, 2024
Reply from Advanced Claims & Inspection Services
Alex, thank you for being patient and trusting us throughout this arduous process. There was a lot of back-and-forth with the adjuster, and then the auto claims supervisor had to get involved, but you never waivered and continued to trust us to the end. Thank you for that, and please let anyone you know who may need our help know that we are here anytime they need us.
Highly Recommend
AcisPro is an outstanding company! Rob was honest and fair with the potential appraisal he could get for my mom's car that was totaled and he ended up getting even more ($3400 more than insurance was offering). Can't recommend him enough!!
Date of experience: October 23, 2024
Reply from Advanced Claims & Inspection Services
Finch, we appreciate your compliment and trust in allowing us to obtain a fair and equitable settlement. Please let anyone you know who may need our assistance know. Thank you!
Diminished car value
My husband and I were inquiring about the diminished car value report service that AcisPro provides. Rob was very kind, honest, and transparent from the very beginning. Before paying for the service, he assisted me in finding out how much money I would receive before spending the money so that it wasn’t a wasted amount.
He responds very quickly, is very attentive, and will do anything he can to make this process as smooth as possible.
As far as the actual service goes, we received a full report in detail to send over to the car insurance company. It was seamless and there were no issues. We wound up receiving quite a bit of money after everything was said and done. I would recommend this company to anybody who is going through this process of diminished car value
Date of experience: September 12, 2024
Reply from Advanced Claims & Inspection Services
Holly, thank you so much for the recommendation! Please feel free to pass this along to anyone who might benefit from our assistance. Many people are unaware of the options available to them.
Great work
Quick, efficient work. Insurance company undercut my Total loss settlement and Kyle was able to push Them to settle for Thousands more. I Appreciate the great work!
Date of experience: September 24, 2024
Reply from Advanced Claims & Inspection Services
George, your trust in us and your willingness to let this process unfold favorably for you are truly appreciated!
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Cars valuation
Rob did great! Very easy to communicate with, and always open to answer any questions! As well as when the insurance wouldn’t work with me he helped and got them to go up a couple grand on my cars valuation. Thank you!! highly recommended:)
Date of experience: September 03, 2024
Reply from Advanced Claims & Inspection Services
Thank you, Elaina! Despite the adjuster's initial attempts to delay the process, your patience and perseverance contributed to our positive outcome together.
Rob was a rockstar!!!
Rob was a rockstar from start to finish! He not only met my expectations with getting the report done, but exceeded them when he walked me through it every step of the way. I am grateful for the time, counsel, and expertise he gave me. Most of all, the result!!! Thank you!!
Date of experience: August 22, 2024
Reply from Advanced Claims & Inspection Services
Marc, this was not an easy one by any stretch! They fought us until we were prepared to litigate. It was then that they finally caved in. Your perseverance and trust in the process I laid out finally brought this one home. The positive outcome was equally due to our efforts, and I thank you for trusting us the whole way!
2017 Nissan Sentra Settlement
Mr. Robert Gomez was very professional and upfront about the negotiation process with my insurance company. He explained the process to me and told me upfront that he would do his best to come to a settlement amount that was fair. I really appreciate him setting the expectation upfront and for his honesty throughout the process. I definitely trusted his professional expertise in this matter and he exceeded my expectations. I would recommend him and his company to anyone requiring an independent adjuster.
Date of experience: July 15, 2024
Reply from Advanced Claims & Inspection Services
Thank you for your kind words, Dionne. I'm glad to hear that the result surpassed your expectations. I understand that it took longer to resolve than expected, but I want to emphasize that your trust in our abilities played a crucial role in our success. We are here to help anytime you need our assistance.
Very Impressed
Robert was very thorough and straight forward. He really went to bat for us and through some tough negotiations was able to exceed our expectations.
Date of experience: July 18, 2024
Reply from Advanced Claims & Inspection Services
Jeff, I truly understand and appreciate the patience and perseverance you've shown in allowing the process to unfold despite the delays from the opposing side. Thank you.
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Company representatives were positive and forth coming
Company representatives were positive in nature yet forth coming and honest as to the level of help they could accomplish with an insurance claim. They emphasized that they would want me to engage their services only if they could obtain a positive outcome from the initial insurance appraisers offer. I highly recommend their services
Date of experience: June 19, 2024
Reply from Advanced Claims & Inspection Services
We appreciate the compliment! We are here to help anytime you need us.
Robert was a great help with appraisal of my vehicle!
Robert was a great help during the appraisal process. He was upfront and honest the entire time. He also taught me a lot in regard to insurance claims. If you’re looking for someone with integrity in this industry, look no further!
Date of experience: June 20, 2024
Reply from Advanced Claims & Inspection Services
Shaughnessy, I appreciate your patience and perseverance in allowing the process to unfold despite the delays from the opposing side! Thank you!
Help when I needed it most
Having my vehicle totaled was stressful, but much worse when my insurance carrier gave it a diminished value. They would not negotiate at all, so I contacted ACISPRO for an independent appraisal. Robert knew exactly how to proceed and kept in touch with me throughout the process. The final settlement was $3700 more than the original offer! I am so relieved and grateful for his service. Truly a resource I would highly recommend!
Date of experience: May 31, 2024
Reply from Advanced Claims & Inspection Services
Thank you, Marilyn, for the recommendation! Please share with others who may need our assistance as many are unaware of their options.
Truly professional explained the car in…
Truly professional explained the car in great detail. Rob was willing to have a telephone call and discuss the car and he sent me a extremely detailed report along with pictures supporting his findings. I just received the car, and it truly was the diamond and the rough that he was explaining to me through emails pictures over the phone. I can't thank him enough for helping me with this purchase! If you're looking to purchase a car and you want a true professional to take a look at it for you definitely use this company.
Date of experience: May 30, 2024
Reply from Advanced Claims & Inspection Services
Derrick, we appreciate your compliment. We are always available to assist you whenever you need us!
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1967 Belvedere
Robert was very professional; he knew what he was talking about, explained everything to me so I understood what he was talking about and kept me informed on the progress of the appraisal.
Date of experience: May 08, 2024
Reply from Advanced Claims & Inspection Services
Sheldon, thank you for your compliment! We appreciate your patience while we put in the extra effort to ensure the report was completed to the highest standard. Although there was a slight delay, we are confident that the final result was worth the wait. Thank you for choosing us!
Almost doubled what the insurance company offered!
Rob has been a saving grace in the mess I've been dealing with. The insurance company had incorrect numbers for their diminished claim offer. The insurance company didn't even try to negotiate and just gave us the full amount. Almost doubled what the insurance company offered. Rob gave us everything we needed and the insurance had no ground to stand on to even try to negotiate. Rob is VERY thorough, professional, and knowledgeable. I wouldn't hire anyone else if I had to do any of this again.
Date of experience: March 18, 2024
Reply from Advanced Claims & Inspection Services
Thank you, Alyssa, for being so patient throughout this lengthy process. Your cooperation made it possible to resolve the matter fairly.
Verified
ACIS Pro took on a BIG Insurance Company and won!
Robert Gomez of ACIS Pro took on my case and got me $10,000 more than the insurance company offered initially! Your experience may be different, but Robert was there to answer any questions I had. The fee at ACIS Pro is more than fair. Robert is a real pro.
Date of experience: April 01, 2024
Reply from Advanced Claims & Inspection Services
Rob, it was an absolute pleasure working with you, and I am thrilled to have played a part in securing the fair settlement you deserve.
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