Netspend Corporation Reviews 9

Good get open

Date of experience: June 03, 2025

NetSpend is a great prepaid company. It was very easy to use and convenient.

Date of experience: January 01, 2025

I have a accounting thing with the Loan US I believe y'all Owe Me My Money Let's get ready to Pay Mal Blue From Muskogee, Lil look into the State House book On All Loans Temporary other wise. I know it's Undoubtly time so I hope to see you soon?

Date of experience: October 27, 2024

Love the easy access and set up of the card.
Linking this as a bank card is easy to setup.
Easy to shop with and it's accepted at most or all retail stores.

Date of experience: September 23, 2024

Hi my name is s t e p h o n s i l a i NetSpend close my account out with my money on there and they're refusing they won't even send me a check they're refusing the answer me correctly so I can give them my new address cuz I have stainless money on there and and they just refuse to give me my amount and send me my money because I don't know the exact amount now does that make sense to you

Date of experience: February 02, 2023

Good mornin. I'm experiencing Netspend trouble again folks. I called yesterday noon and the customer representative was trying to tell me to activate my 10th Netspend Card they've sent. I admittedly had responded to a NO! Because many times I've been charge for every card I received and every month ive paid. I'm on I pay monthly outta of my SSI check every month. So that had been including $5.00 a month plus the activation card as well. U know none of the representatives has ever told that I didn't have to activate every time a card was being sent almost every month. I was fed up to here with them dang cards that I was being charge and token advantage by the customer rep. I've only lost one card that I got replace and yes paid for the activation charge then a coupl3 of months later someone stoled my card outta of my wallet at the grocery store. Yes I report it stolen and stop it. So yes they sent me another card that I had to pay for activation fee. Okay 2 cards were fine to pay, after a month every time I would speak to a Netspend Customer representative they would send me another card sometimes 3 times in a month. I was a dummy activating evey card I received one card would do for all the other cards was getting in the mail because it seem like every representative I would talk to they would send a darn card.I got fed up one day and ask nicely why am I receiving all these cards and all these charges I can't prove because it's in my other Galaxy phone thats broke.i can get printed copies of how many times I payed for these cards but at the same time I switch with all netspend access
thinking it was going to be better but my SSI PAYMENTS ARE LATE. WHY? EVERY MONTH I WOULD recieve every of the 25th od the month.I could overdraft my card as long as more than $500.00 dollars a month go in my netspend card which does to cover m6 overdraft. I borrowed but put back every 25th days before even 30 days more like every 24 days in a month. before then it was changing to the 25 th I'm not activating the new one they sent me because I lost my last one over a extra smount of charges from prime video and lifetime and other expensive app. Without my knowledge and without my approval. So I'm keeping the last card. Me I'm done on all these extra cards being ordered I'm tired of being token advantage because I'm disabled and a amputee on both legs below the knee I'm being taken advantage because I have no fingers to text or call the netspend corporation. I feel from my rare disease or I'm not compressing what their saying or the other lady ask me to speak right but i lost al my teeth. Lady my color skin has nothing to do what we are talking about. If I'm mix with black and Hispanic and puterorican and Mexican that's who I and those are all my languages I'm gonna speak. I'm too black gurl talk or I'm too Mexican speaking shouldn't be spoken to someone who is biolangual

In damn overall I'm tired of being abused by people who can't or won't understand all types of my different languages, but that doesn't have nothing to do with my payments in on the 25th of every month like I used received my SSI payments are important on the 25th of every month that's when my bills are due because of how I set it up every month of the 25 th . Look I'm disabled amputee on both legs knee below and all of my fingers are smputaed as well, BUT,,,,BUT, STILL DIsABLED AND ALL. IM STILL TRYING TO MANAGE ON TEXTING with no fingers on the phone.NETSPEND CORPTIAON I DONT GET NO GOV ASSITANCR OR EVEN IF I DIS THATS NONE OF NEtSPEND CORPTION CUSTOMER REPRESENTATIVE. WITH THISAPPRECIATE IF SOMEONE,TOOK THE TIME TO READ THIS AND GET MY C$$ARD situated with one car one monthly pameny every 25th nd a littl respect on me being disabled ampute on legs and fingers get and give the thw benefit and the doubt to read snd recivied government SSI check on same card on every 25th of the month and stop over charging my card and stop ovwr sendi h me cards nomore. Also i dont why they dont overdraft my cardover more than a $100 thats the most.why??? Why send me proof of saying netdp3nd lets u overdraft over $500.00 as long as $200.00 or $500.00 is being put in The latest was the 25th days in a month. Im asking as a diabled person if they can keep my SSI CHECK on 25th every month. I know that i hope a customer rep csn understand

Date of experience: September 25, 2023

SEPT 1ST TO OCT 10TH PRINT OUT ALL TRANSACTIONS . SEND THEM TO LARRY FREEMAN 260 CASHMERE ST APT A SF CA 94124 SO MANY FRAUD TRANSACTIONS. I NEVER EVER TRANSFERD MONEY TO ANOTHER LOOK AT MY ACCT SINCE I OPENED NEVER TRANSFERD . YOU LET CRIMINALS TIME AFER TIME TRANSFER FUNDS TO ANOTHER CARD WHILE THE ACCT WAS BLOCKED AND THEY KNEW I WAS WAITING FOR A NEW CARD. SEPT 1ST TO OCT 10TH

Date of experience: September 11, 2023

Good morning Lea Campos, I am reaching out agin because I would like to speak with you regarding this issue with my account, I have been trying to reach you and or get a response since your initial outreach and again have received no call or correspondence from you at all and it is extremely frustrating. You extend a helping hand and then you do not follow through. I have now lost all confidence in Netspend and feel like you do not care about helping your clients. I have called mutilple times and left numerous messages and it is completely silent on your end. I am going to to assume now that Netspend only cares about taking your money and pretending to want to help. What was the point of reaching out if you were not going to follow through. I want a call back immediately or and email response asap. this is literally the worst customer service and a i was hoping it was only from the call center but it is obvious this lack of concern goes all the way to the top of corporate and it is sad. If this is not resolved soon I will be taking this issue as far as I can so that everyone knows that Netspend are theives and to make sure no one ever goes through this again. This is embarrassing for your company and people need to know. If i do not get a response soon i will be forced to reach out to the BBB, my district attorney, my personal lawyer and the local news to report on how your company did not close a card reported stolen and over $900 in charge being taken from my account. and then how a corporate higher up reached out only because of a review I had and then offered to help and then basically ghosted me. I will make sure that it is known that Lea Campos offered to assist me but lied and never truly meant to help me at all . I will let them know I left you multiple emails and multiple voicemail messages and that you NEVR responded back. You offered your direct line and email address and then NEVER INTENDED TO ACTUALLY HELP ME ! but just pretended to offer help when she truly had no intentions of ever following through with her offer to assist. $900 was taken from my account and no one seems to care. Id like to also point out that I was blocked on their facebook page when trying to get assistance

Date of experience: July 02, 2023

Hi my name is Tracy P. I've had my netspend card for years and a hacker came along about a week ago they first changed all of my personal information, then they were able to call the company and cancel my card, and all of my security questions, Then I received a text afterwards telling me that my aceelite netspend card had been cancelled. So I was drilled and had to send my ID, social security card, and a PGE bill to show proof of address after the fact. Then a couple days ago the person that had all my information was able to transfer my paycheck that was deposited to my card to their account and now they have started an investigation, but unfortunately I'm the victim, I'm wondering why didn't they interrogate the person that committed the crime just like I was interrogated to try and get my money back the first time. If you requested all that information for proof of residency, they why didn't you do the same to the person on the other end of the phone. Its very unprofessional and nobody suffers but Tracy P. Your company say that your call are recorded and monitored then you should've went back and checked the incoming calls, very unprofessional, and I will never ever deal with this company ever again first time shame on you second time shame on me. When I asked to speak to someone in the fraud division I was told no that they wasn't able to transfer me. But they allowed someone to transfer $1500 into their account without an interrogation.

Date of experience: July 20, 2019