I was a little skeptical because I didn't know this company but I have to work all week and wasn't feeling well so I hoped for the best. I created an account, filled out the info and within 3 hours,... See more
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Worked out great, saved me a trip to the emergency room since I didn't think it was a good idea to wait until Monday to hope for a doctor's appointment. As advertised I just had to answer some questio... See more
Company replied
I have used this company, 24hrdoc, before and have been really happy with them. This time, however, I was having problems with the credit card payment page. I tried to use customer support, and they w... See more
Company replied
I am very pleased with 24hrdoc. The consultation took maybe five minutes to answer some basic questions then pay the very reasonable price of $39.99. Two hours later my prescriptions were ready to be... See more
Company replied
Company details
- #25 of 27 best companies in Medical Clinic
- #8 of 10 best companies in Dental Clinic
- #1 of 1 best companies in STD Clinic
Written by the company
24hrDOC is the premier telehealth company. With 24hrDOC, there is no need to wait for long periods to see a doctor. We pride ourselves in offering the highest level of healthcare for patients and their families. 24hrDOC is dedicated and focused on you, your physical and mental health, and your well-being through top-notch and convenient medical services! Benefit from affordable online doctor visits through our secure and dependable telehealth services.
Contact info
3050 Post Oak Blvd, 77056, Houston, United States
- 832-838-4746
- services@24hrdoc.com
- 24hrdoc.com
Replied to 69% of negative reviews
Typically replies within 2 weeks
It was fast Help in an emergency
It was fast, simple, and affordable.
Date of experience: July 08, 2025
Easy to use
Easy to use. Fast and affordable. Way better than sitting in a waiting room until Doctors can fit you in
Date of experience: July 08, 2025
I told you guys I'm allergic to…
I told you guys I'm allergic to penicillin drugs and sulfa drugs yet I received amoxicillin I would like my money back or I'd like a prescription for clindamycin please
Date of experience: July 08, 2025
Local physicians no appointments 24hrdocs got help immediately
Local doctors no appointments for two weeks . 24hrdoc got me the antibiotic I needed to make it through very quickly. Quick,easy, I have my script in two hours. Will use again
Date of experience: July 07, 2025
A life saver!
This was fast and gave me the help I needed until I could get an appointment at the dentist! I would highly recommend!
Date of experience: July 07, 2025
The entire process ran smoothly
The entire process ran smoothly. From the initial contact where I described my symptoms, to picking up my prescription, everything happened without a hiccup.
Date of experience: July 08, 2025
Paid for script dr visit and $30 extra…
Paid for script dr visit and $30 extra for note for dr. Didn’t get the dr. Note
Date of experience: July 08, 2025
I paid for ur services for help with…
I paid for ur services for help with getting antibiotics for a tooth infection but can't even pick up the prescription because of some missing information from you guys that ive contacted multiple times about to try getting resolved an am just ignored i understand the prescription it self is a different cost but i don't understand what i even paid for when you guys did nothing ive asked for a refund because im to the point of not wanting to deal with it anymore but again ignored i find it very unprofessional and messed up because of somwthing you guys didnt do right i couldn't pick up the prescription intell you guys fixed it which is still not fixed
Date of experience: July 03, 2025
Dental issue
Came down with dental issue, i messaged & sent pics & had a antibiotic prescription sent to my pharmacy within just a couple hours. Beyond thankful!
Date of experience: July 02, 2025
Horrible experience.
I paid for expedited service and never received a communication about my health concerns. I tried twice to chat to get assistance and the wait was over 600 minutes. I ended up having to wait another 16 hours, in pain, before I could see another doctor at Plush, a telehealth app.
Date of experience: July 05, 2025
I was a little skeptical…
I was a little skeptical because I didn't know this company but I have to work all week and wasn't feeling well so I hoped for the best. I created an account, filled out the info and within 3 hours, got an antibiotic sent to my pharmacy. This process couldn't have been any easier! Thank you for existing!!!
Date of experience: July 07, 2025
So easy to work with
So easy to work with. Extremely quick with prescription orders. Very affordable! Highly recommend and easy to use!
Date of experience: July 07, 2025
I did a visit at 4:30am July 7th and…
I did a visit at 4:30am July 7th and I’m still waiting for the correct prescription. All I got was a prescription for ibuprofen. When I chatted I was told that the doctor had to update the prescription as I was supposed to get an antibiotic also. It’s now 1:00 and I have nothing
Date of experience: July 07, 2025
I was asked if I needbmy medicine…
I was asked if I needbmy medicine immediately or would I wait 5 to 7 hours. I never even received my prescription. I reached out to the live chat tonfollow up and I was .. 600+ in line. My expected wait time was over 3,000 minutes! That is ridiculous and still have not received my prescription. I ended up going to a doctor to get it handled and spent money in should have had to!! Horrible experience all the way around
Date of experience: July 02, 2025

Reply from 24hrdoc

Reply from 24hrdoc
Wow my Attorney friend g…
Wow my Attorney friend give me the Website and In under 3 hours my, script was ready for pickup, I really like this expedited process, and keeping me In the loop of current status thanks for ya help ...
Date of experience: July 06, 2025
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