We’ve worked with Austin Y. at 1West for several years now, and I can say without hesitation—he is hands-down the best Account Executive we’ve ever had. Austin consistently goes above and bey... See more
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I've always had great experiences with 1 West. Austin, my account rep, is amazing—he’s patient, responsive, and always finds the right funding for my needs. He answers all my (many!) questions and mak... See more
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We needed a line of credit for our small business to ensure we always have cash on hand when we need it. We looked into several companies and spoke with quite a few different individuals. Phyllis was... See more
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Verified
The experience with 1 West has truly been outstanding. We have used this company for a few years now for funding and have always had a great experience fast funding with no hassles , trustworthy and s... See more
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Company details
- #13 of 207 best companies in Alternative Financial Service
- #7 of 61 best companies in Finance Broker
- #27 of 253 best companies in Non-Bank Financial Service
About 1West
Written by the company
Empowering Small Businesses Through Smarter Financing
At 1West, we empower small business owners with a seamless, technology-driven lending experience. As a premier SMB fintech marketplace, we combine advanced technology, expert sales guidance, and streamlined operations—all within a single, easy-to-use platform.
Our proprietary Automated Business Lending Engine (ABLE) simplifies the entire business funding process, allowing you to apply, compare offers, and secure the capital you need in just a few clicks. No more paperwork. No more back-and-forth with lenders. Just fast, transparent access to the best business loan options—customized for your needs.
With a proven track record of success, 1West has helped small businesses across the U.S. secure over $1 billion in financing. Whether you're expanding operations, upgrading equipment, or managing cash flow, we connect you with the right financial solutions to grow your business.
Join thousands of entrepreneurs who trust 1West to power their success. Apply today and take control of your financial future with a smarter way to fund your business.
Contact info
33 S Wood Ave, 08830, Iselin, United States
- 8888819378
- customerservice@1west.com
- 1west.com
4.9
Excellent
519 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
Verified
Great team that help me right away with…
Great team that help me right away with my needs.
Date of experience: June 27, 2025
Verified
Hassle free means to get the cash I…
Hassle free means to get the cash I needed. Charles was very helpful from start to finish.
Date of experience: June 26, 2025
Exceptional Service Year After Year – Austin Y is the Best in the Business!
We’ve worked with Austin Y. at 1West for several years now, and I can say without hesitation—he is hands-down the best Account Executive we’ve ever had.
Austin consistently goes above and beyond for us. He works tirelessly, often staying late to ensure every detail is handled, every question is answered, and every funding need is met. He’s helped us secure incredibly competitive rates and multiple working capital loans that were vital to our growth and success.
What really sets Austin apart is his relentless commitment to his clients. He doesn’t just “do the job”—he treats our business like it’s his own. He’s responsive, strategic, transparent, and always one step ahead, making complex financial solutions feel simple and seamless.
In an industry where follow-through and integrity matter more than anything, Austin stands out as a true professional and trusted partner. If you’re lucky enough to work with him, you’re in the best hands possible.
Thank you, Austin, for everything you’ve done for us over the years. You’re a rare gem in this space and we are so grateful for your dedication!
Date of experience: July 03, 2025
Reply from 1West
Hello Maria,
Wow—thank you for such a heartfelt and detailed review! We’re incredibly proud to have Austin on the 1West team, and your words perfectly capture the dedication, professionalism, and client-first mindset he brings to every relationship. Long-term partnerships like yours are what we strive for, and we’re so grateful for your continued trust over the years. Here’s to your continued growth—and thank you for letting us be a part of the journey!
Max was so helpful
Max was so helpful. He was extremely professional and very patient. I will recommend 1West in the future. Thanks Max.
Date of experience: July 02, 2025
Reply from 1West
Hello Pamela,
Thank you for the great feedback! We're thrilled to hear that Max was helpful, professional, and patient throughout your experience. We truly appreciate your recommendation and look forward to supporting you again in the future!
Verified
Reply from 1West
Hello Rickey,
Thank you for the kind words! We're glad you had a great experience, your satisfaction means a lot to us.
Verified
Darius was great!
The broker I worked with, Darius, was very efficient and knowledgable. He walked me through the entire procedure. He made me feel at ease through a very stressful time.
Date of experience: July 02, 2025
Reply from 1West
Hello Domenica,
Thank you for the thoughtful review! We're so glad Darius could guide you through the process with efficiency, clarity, and care—especially during a stressful time. That kind of support is exactly what we strive to deliver at 1West. We truly appreciate your trust!
Verified
Decision was fast
Decision was fast, and painless. Nothing like banks turning you down because you're $15 short for the future payment, especially when they don't know how the loan will be used to reduce other future payments...
Date of experience: June 30, 2025
Reply from 1West
Hello Jon,Thank you for sharing your experience! We're so glad the process was fast and painless for you—that’s exactly what we aim for. We understand how frustrating traditional lending can be, and we’re proud to offer flexible solutions that actually support your business goals. Thanks for choosing 1West!
Verified
loan process was fast and money…
loan process was fast and money deposited to my account in one day
Date of experience: June 30, 2025
Reply from 1West
We appreciate your review! It’s fantastic to hear the funding process was smooth and quick—getting you the money you need without delay is our priority. Thank you for choosing 1West!
Verified
Reply from 1West
Hello Christopher,
We appreciate your kind words! It’s great to know the process was quick and simple for you. Thanks for trusting 1West—we’re always here when you need us!
Website easy to use
Date of experience: June 30, 2025
Reply from 1West
We appreciate your review! It’s great to know our website was easy to navigate.
Easy application
Date of experience: June 29, 2025
Reply from 1West
Hello Monica,
We appreciate your review! It’s great to hear the application was smooth and simple.
Fantastic
Fantastic, easy, fair, affordable, and helpful! I am grateful for them and the time they've put into me.
Date of experience: June 29, 2025
Reply from 1West
Hello Crystal,
Thank you for the kind words! We're so glad to hear your experience was fantastic, easy, and fair—and that our team could provide the support you needed.
Verified
Reply from 1West
Hello Shemeka,
Thank you for the great review! It’s always good to hear when our team members like Stephen make a positive impact. We're here whenever you need us again!
Verified
The best customer service and support…
The best customer service and support team
Date of experience: June 27, 2025
Reply from 1West
Hello Bongkoch.,
Thank you so much! We're honored to be recognized for having the best customer service and support. Our team works hard to deliver a top-tier experience every time. We truly appreciate your feedback!
Austin Is the Best! Great Experience Once Again!
I've always had great experiences with 1 West. Austin, my account rep, is amazing—he’s patient, responsive, and always finds the right funding for my needs. He answers all my (many!) questions and makes the process smooth every time. Highly recommend!
Date of experience: June 26, 2025
Reply from 1West
Hello Lashonya,
We’re so grateful for your loyalty and thoughtful feedback! Austin is committed to providing clear, dependable support—and it's great to hear he’s made your funding experiences seamless. Thank you for the high recommendation and for being a valued part of the 1West family!
Verified
Easy, Fast, and Completed in a few hours
Austin was quick, fast, and knowledgeable! He truly cares about customer service. Thanks, Austin!
Date of experience: June 25, 2025
Reply from 1West
Hello Jon,
Thank you for the kind words! We’re thrilled to hear that Austin delivered quick, knowledgeable service and showed how much he truly cares. He’s a great example of the 1West standard, and we appreciate your feedback!
The Midst
AUSTIN DID WHAT MOST OF THE
BROKERS DIDNT DO,HE WAS
CONCERNED AND DIDNT
THROW IN THE TOWEL WHEN
THINGS DIDNT GO WELL.HE WAS PATIENT. AND CONSISTENT. THAT MADE THE DIFFERENCE. THANK AUSTIN
Date of experience: June 24, 2025
Reply from 1West
We really appreciate your honest and encouraging words! Austin’s dedication and persistence, especially when challenges arise, reflect exactly the kind of service we aim to provide. We're so glad he stood by you and made a difference. Thank you for trusting 1West!
Verified
The experience is one West has truly…
The experience with 1 West has truly been outstanding. We have used this company for a few years now for funding and have always had a great experience fast funding with no hassles , trustworthy and straightforward. We Highly recommend.
Date of experience: June 22, 2025
Reply from 1West
Hello Seth,
Thank you so much for your continued trust and support! We’re honored to have been your go-to funding partner over the years. It means a lot to hear that each experience has been fast, hassle-free, and trustworthy. We truly value the relationship and appreciate your strong recommendation!
Verified
Joseph is a PRO
I worked with Joseph, and he did a great job providing information and options. He went through the various options and recommended which one will suit my needs the best!
I highly recommend their service.
Date of experience: June 24, 2025
Reply from 1West
Hello Peter,
We appreciate your thoughtful feedback! It’s great to know Joseph was thorough and helped you choose the option that best matched your needs. Thank you for your trust and recommendation—our team is always here to support your goals!
Work with Steve Arena
Steve Arena
Steve is a straight shooter who we help you come up with the best and easiest ideas to build business credit. He took the time to understand what I was trying to do and did not try to force me into any unneeded program. All around good guy.
Date of experience: June 24, 2025
Reply from 1West
Hello Richard,
Thank you for the thoughtful feedback! We’re so glad Steve took the time to truly understand your goals and offer the right solutions—no pressure, just real support. His honest, personalized approach is exactly what we stand for. We appreciate your trust and are always here when you need us!
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