If I could give negative stars, I absolutely would. This company is a sham. Their website states they have a location in a local mall, so I drove over an hour to get there for personal service. I a... See more
Company replied
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Review summary
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See what reviewers are saying
Verified
Taking this loan out went way smoother than I thought managers weren't just professional but also pretty friendly, which made the whole thing less nerve-wracking their advice on handling the payments... See more
Company replied
Verified
The process is convenient, the conditions are reasonable. There are no huge overpayments here. I used both their small loans till paycheck and long-term loans for home improvements. They approve even... See more
Company replied
Who knew that getting a loan could be such a wild ride? I felt like I was on a rollercoaster of emotions, from excitement to anxiety, and back again. But these guys were there to hold my hand (figurat... See more
Company replied
Company details
- #75 of 86 best companies in Loan Agency
- #3 of 3 best companies in Check Cashing Service
Written by the company
1F Cash Advance was created with the intention to allow consumers to get the money they need and help them overcome financial emergencies that arise and threaten their financial well-being. We can help our consumers apply for loans from direct lenders without hassles and wasted time often associated with searching for and getting a loan.
Contact info
1942 Broadway St, STE 314C, 80302, Boulder, United States
- (800) 847 2909
- info@1firstcashadvance.org
- 1firstcashadvance.org
4.3
Excellent
132 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
If I could give negative stars
If I could give negative stars, I absolutely would. This company is a sham. Their website states they have a location in a local mall, so I drove over an hour to get there for personal service. I arrived and walked the entire mall, but could not locate them. I spoke to mall management, who stated they have never, as a company, been in that location over the forty years he has been there. In fact, he stated there was no space number that they say they are in on their website. Yet, I find it completely interesting that reviews have been left for this specific location within the last three months. I wonder how that is when it does not exist. Every single store phone number on their site goes to a line that never gets answered. This company is an absolute sham.
Date of experience: May 19, 2025
Reply from 1F Cash Advance
Dear Justin,
Thank you for taking the time to share your experience, and please accept our sincerest apologies for the frustration and inconvenience you had.
We want to assure you that we take feedback like yours very seriously. It is deeply concerning to hear about the discrepancies regarding our listed location and the information provided by mall management. We are currently investigating this matter thoroughly to ensure all location details on our website and associated platforms are 100% accurate and up to date.
Thank you again for bringing this to our attention. We are committed to improving and hope to have the chance to restore your trust in us.
Warmest regards, 1F Cash Advance Team!
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Verified
way they explained the loan process…
way they explained the loan process step-by-step made everything so much more understandable and straightforward. Their personal touch and genuine concern for meeting my financial goals was incredible amazin loan service, this team is top-notch
Date of experience: March 07, 2025
Reply from 1F Cash Advance
Hello Riley,
Thank you for your kind words! We’re thrilled to hear that our team made the loan process clear and stress-free for you. We truly appreciate your support and look forward to assisting you again!
Verified
from start to finish
from start to finish, working with this loan company was enjoyable and stress-free my manager made the whole experience smooth and approachable through their real-world guidance on managing payments. I can't recommend their service highly enough!
Date of experience: March 03, 2025
Reply from 1F Cash Advance
Hi, Tonia
Thank you for your wonderful feedback! We’re delighted to hear that your experience was smooth and stress-free. Our team is dedicated to providing real-world guidance and support throughout the process. Your recommendation means the world to us, and we look forward to assisting you again in the future!
Verified
exceptional service
had a really good time at 1f cash Advance explained everything to me in a way I understood also gave me some awesome tips on managing loans that I never wouldve thought of myself and just exceptional service!
Date of experience: February 21, 2025
Reply from 1F Cash Advance
Rolando, your kind words truly mean the world to us. Knowing we could make a positive impact on your experience fills our hearts with gratitude. Thank you for taking the time to share—we appreciate you so much!
Verified
expected getting a loan to be tiring
expected getting a loan to be tiring, but Dove made it smooth and stress-less and their chill attitude and expertise made a difference she even shared practical ideas on budgeting and staying on top of payments.
Date of experience: February 18, 2025
Reply from 1F Cash Advance
Dear Zoey,
We’re beyond grateful for your thoughtful review. It’s customers like you who make what we do so rewarding. If you ever want to share more, we’d love to hear from you. Thank you for being part of our journey!
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Verified
Taking this loan out went way smoother…
Taking this loan out went way smoother than I thought managers weren't just professional but also pretty friendly, which made the whole thing less nerve-wracking their advice on handling the payments and keeping my credit solid was useful too. Its cool to see a finance place act like real people for a change!
Date of experience: February 08, 2025
Reply from 1F Cash Advance
Hey Ed,
Your support means everything to us! We’re so happy to know we met your expectations. If there’s anything else we can do to make your experience even better, we’re always here. Thank you for your kindness!
Verified
recommend
if your looking to get a loan, I'd recommend going to check this place out for sure. The folks there are friendlier than your cousin Jed, and they'll give you real solid advice on budgeting and dealing with debt that makes sense. They turned what couldve been a real stressful thing into a nice casual chat between friends
Date of experience: February 01, 2025
Reply from 1F Cash Advance
Dear Brigdet,
Thank you so much for your wonderful review! It truly brightened our day. If you ever want to share more about your experience, we’d love to hear. Your feedback helps us grow!
Verified
I’m very happy.
Their customer service really stood out. I had a question about repayment terms, and they explained everything in detail without making me feel pressured. I’m very happy with my experience.
Date of experience: January 27, 2025
Reply from 1F Cash Advance
Hey Wes Hardin! We’re truly grateful for your thoughtful review. It means so much to us that you took the time to share your experience. If you ever feel like opening up more about what made your experience special, we’d love to hear!
Every bit of feedback helps us grow and serve you even better. Thank you for being a part of our journey—we appreciate you!
Verified
good
Nice place to visit for quick cash. Once I managed to get my money during my lunch break
Date of experience: January 23, 2025
Reply from 1F Cash Advance
Dear Sherrie!
Knowing we could meet your expectations and create a positive experience for you means the world to us. Your kindness and support keep us motivated to do our very best. We’re always here whenever you need us—thank you again for being amazing!
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Verified
Very smooth.
Not the cheapest one, but at least I know what I paid for. They are very smooth at every stage. I had a question about my payment and their customer service team responded quickly and helped me identify the problem
Date of experience: December 25, 2024
Reply from 1F Cash Advance
Hello Angelo, thank you so much for sharing your thoughts with us! It means the world to know how we’ve made a positive impact on your experience. If you’re open to it, we’d love to hear more about your journey with us. Every piece of feedback helps us grow and become better for you, and we truly appreciate the time you’ve taken.
Verified
Needed a small loan a few weeks ago and…
Needed a small loan a few weeks ago and turned to them. Everything went smooth, and I’ve already repaid the money. The sum was just the same as it was agreed
Date of experience: January 16, 2025
Reply from 1F Cash Advance
Hello, Olivia! We truly appreciate you taking the time to share your thoughts with us. Knowing we’ve had a positive impact on your experience means the world! If you’re open to sharing more about your journey, we’d love to hear it. Your feedback helps us grow, and we’re so grateful for your support!
Did they ask for you bank login info?
Date of experience: January 22, 2025
Reply from 1F Cash Advance
Dear Mellissa,
No, we don't need your bank login. We just need your financial information to transfer the loan amount. If you have any other question, please contact us whenever you want!
Best Regards, Latoria Williams, the CEO of 1F Cash Advance!
It's a scam!!
It's a scam!!! There's no such thing as service at 102 N Krohn Place. No live person answered the phone. All was robotic. There was no attempt to remove the address from the sites.
Date of experience: January 20, 2025
Reply from 1F Cash Advance
We are truly sorry to hear about your experience, and we completely understand how disappointing that must have been for you. Please, contact us for more information about our address! Thank you for your patience and for giving us the opportunity to improve.
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Verified
This company helped me out when no one…
This company helped me out when no one else would. I'm grateful for that. Really fast payouts and no hidden costs
Date of experience: January 18, 2025
Reply from 1F Cash Advance
Hello, Wyant Jayne!
Wow, thank you so much for your 5-star review! We're so happy we could meet your expectations and provide you with a great experience. Your kind words motivate us to keep improving, and we’re excited to be here for you whenever you need us. Thank you for being awesome!
Verified
One of the best lending companies…
One of the best lending companies without hard credit checks! Their loans are more expensive than in banks but a bank won’t approve your with bad credit
Date of experience: January 03, 2025
Reply from 1F Cash Advance
Hey, Noel! thank you so much for taking the time to leave us such a kind review. We really value your feedback, and if you're up for sharing more about your experience, we’re all ears! It’s truly helpful as we keep improving. Thanks again for your thoughts!
Verified
The process is convenient
The process is convenient, the conditions are reasonable. There are no huge overpayments here. I used both their small loans till paycheck and long-term loans for home improvements. They approve even without a credit history. Huge respect.
Date of experience: January 10, 2025
Reply from 1F Cash Advance
Dear Beatriz,
We really appreciate you taking the time to share your thoughts. It’s amazing to hear that we’ve made a positive impact on your experience! If you’re up for it, we’d love to learn more about your journey with us. Your feedback helps us grow, and we’re truly grateful for it!
Can't get anyone on the phone or go to…
Can't get anyone on the phone or go to store I went to the locations in Houston no store with the addresses provided
Date of experience: December 29, 2024
Reply from 1F Cash Advance
Ms. V., thank you for sharing your thoughts with us! It’s incredibly rewarding to know we’ve had a positive impact on your experience. If you’re willing, we’d love to hear more about your journey. Your feedback is invaluable in helping us improve, and we sincerely appreciate your time.
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Verified
special thanks to Kate for being so…
special thanks to Kate for being so detailed and fast. Great service! Got a loan for a home fix-up at 1f cash in Pineville. Kate was awesome - she really took the time to go over my choices and made me feel good about everything. For sure coming back if I need another loan.
Date of experience: December 07, 2024
Reply from 1F Cash Advance
Hi, Reginald
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Kate provided you with detailed, fast, and friendly service. Helping our customers feel confident and informed about their loan options is one of our top priorities, and it’s great to know Kate made that happen for you.
Best regards, 1F Cash Advance!
I live in alaska I try calling their…
I live in alaska I try calling their customers service the phone will automatically hang up after pressing 2 for customers service. I took a lone and I'm ready to pay back i cant hold of anyone yo make a payment the website doesn't give yiu any option of payment.
Date of experience: December 12, 2024
Reply from 1F Cash Advance
Dear Alieu,
We apologize for the inconvenience. Please try our alternate contact number or email, explore clearing browser cache for online payments, or use alternative payment methods like mail or bank transfer.
Best Regards, 1F Cash Advance!
Verified
just last week my work tools up and…
just last week my work tools up and died on me, Hellen again made getting the cash I required pretty easy. Dude's support has really come in clutch for me multiple times now.
Date of experience: November 21, 2024
Reply from 1F Cash Advance
Hi, Janis
Thank you so much for your review!
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