⭐☆☆☆☆ I had a terrible experience with 10x Health System. I decided to try their generic test, hoping it would provide some insight into my health issues, but I ended up losing $600. The test resul... See more
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Did initial genetic test and got results and supplement recommendations in a timely manner. Decided to go ahead with bloodwork too. Went to the lab two weeks ago. Got the results in a timely manner, b... See more
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Latest health money grab. Complete waste of money and i wouldn’t be surprised if the test ‘results’ are the same info just copied and pasted for everyone. One of the biggest selling points of doin... See more
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So far, the experience hasn’t been good. I bought me and my husband a genetic kit. Mine came, his didn’t. I called customer service and the guy had so much attitude. When I gave him feedback on how th... See more
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Company details
- #5 of 5 best companies in Blood Testing Service
Written by the company
10X Health System is on a mission to 10X people’s wellness throughout the world by enhancing human performance. Modern medicine isn’t a patient-centric practice. We want to bring you on a wellness journey that’s going to change your life for the better and propel you to the next level. We do this by understanding your body (gene testing, blood testing) and finding the missing raw materials that can help you perform more optimally (IV therapy, supplements, red light therapy and our Superhuman Protocol). 10X Health is about being and about optimal wellness, restoration, cellular repair, and regeneration. Together we restore your passion, purpose, and physiology.
Contact info
United States
- SR@10xhealthsystem.com
- 10xhealthsystem.com
1.8
Poor
137 reviews
Replied to 97% of negative reviews
Typically takes over 1 month to reply
⭐☆☆☆☆
⭐☆☆☆☆
I had a terrible experience with 10x Health System. I decided to try their generic test, hoping it would provide some insight into my health issues, but I ended up losing $600. The test results were completely irrelevant to what I actually suffer from, and it felt like a scam targeting the American people. Customer service says it’s not refundable and showed little to no respect for their clients! I would strongly advise against purchasing their services. Save your money and look elsewhere! Be careful; they will call you before your first exam to sell you the blood exam, which costs another $600.00
Date of experience: June 25, 2025
Reply from 10X Health System
Hello Johnny ,
Thank you for sharing your feedback. We are sorry to hear that you were dissatisfied with your experience, though we would like to clarify a few important points to ensure accuracy.
The $600 test you received is not a generic product—it is a targeted 5-gene methylation test specifically designed to assess genetic pathways related to gut health, brain function, and methylation efficiency. These areas are critical to detoxification, cognitive performance, and overall nutrient utilization. If your current health concerns fall outside of these pathways, then this particular test may not have been the most relevant for your goals.
That is why we offer additional options, including our comprehensive blood panel and advanced genetic testing, for individuals needing a broader diagnostic view. Our goal is never to push unnecessary testing, but to match the right tool with the right concern through informed consultation. Please reach out to SR@10xhealthsystem.com if you have any further questions.
Sincerely,
The 10X Health Team
Can’t actually talk to anyone about results
Did initial genetic test and got results and supplement recommendations in a timely manner. Decided to go ahead with bloodwork too. Went to the lab two weeks ago. Got the results in a timely manner, but have spent over a week trying to schedule the lab review. I keep getting texts from various people claiming to be my health advisor and wanting to schedule the review. However, I cannot seem to actually get in touch with anyone after daily attempts for over a week…. Interesting thing is I was told I was assigned a health advisor that would work with me on all 10x interactions…. VERY disappointing.
Date of experience: June 26, 2025
Reply from 10X Health System
Hello Mike,
Our team has made three separate attempts to contact you and followed up with a text each time to let you know we reached out. The only response we received was regarding availability, which is typically discussed during the actual call.
That said, we truly want to make this right. A team member will be reaching out to you again today. You are assigned a personal advisor who will guide you through the medical recommendations during your 45-minute review call. However, please note that scheduling is handled separately by our dedicated coordination team.
Thank you for your patience—we look forward to resolving this and getting you fully taken care of.
Pay $500 so that you have access to pay…
Pay $500 so that you have access to pay them even more money to interpret your results! Wow what a deal. I wish I would have read trust pilot before I spent the money. I get the feeling that they just copy and paste the results from everyone else. Wouldn’t recommend. 10x must mean 10x the price that it should be! What a rip off
Date of experience: June 23, 2025
Reply from 10X Health System
Hi Joshua ,
Our goal is to make the report clear, easy to understand, and accessible to all of our customers. For those who would like additional guidance, we offer the option to speak one-on-one with an expert—however, this is entirely optional and never required.
Please rest assured that your results are not copied or generic. They are generated using your unique DNA and are customized specifically for you. I am truly sorry that you feel otherwise.
I have sent you a text to coordinate a time to connect tomorrow and walk through your results together. I look forward to helping clarify any concerns you may have.
Thank you.
Foolishly
Foolishly, I paid $119.00 to review the genetic test. Twice, the contact did not happen, as I wait here waiting for a doctor to join me.
I want a refund.
Date of experience: June 22, 2025
Reply from 10X Health System
Hi Karlene ,
I’m glad we were able to connect and review your results together. Thank you for your patience throughout the process. I truly appreciate the conversation we had and I am confident it helped set you on a stronger path toward optimizing your health.
You have my direct email and contact information—please do not hesitate to reach out if you ever need anything.
Wishing you continued progress and wellness!
Huge ripoff!! Don't fall for it
Huge ripoff! I never received the items I ordered after waiting months! Send me a refund or I will be getting my lawyer on this ASAP. Order #359344
Date of experience: March 14, 2025
Reply from 10X Health System
Hello Kendrick ,
The reason your items were not delivered is because a chargeback was submitted on your end, which automatically placed a hold on your order. As chargeback cases can take months to resolve between the bank and our system, we had to pause shipping until the matter was fully settled.
We are happy to share that the issue has now been resolved as of today. Thank you for bringing this to our attention and we truly appreciate your patience. We look forward to continuing this journey with you and supporting your health goals.
Warm regards,
The 10X Health Team
This is a scam company
This is a scam company. Do not spend a dollar with these people. I have three weeks worth of back and forth emails on how I can access my autistic daughters ‘genetic’ test results. All LIES! There are no results, but since my daughter is covered by Medicaid I will get them involved. $600 for a box.
Date of experience: May 10, 2025
Reply from 10X Health System
Hello Derrick ,
We sincerely apologize for the delay in granting access to the portal. Since the account belongs to a minor, results are linked to the parent or guardian’s account for privacy and compliance reasons.
The issue stemmed from a discrepancy between two different email addresses associated with each account, which caused the access issue. This has now been fully resolved. I truly regret that this was not corrected during your initial call—thank you for your patience.
I have confirmed that her results are now properly attached to your account, and I have also emailed them to you directly for your convenience. There is some valuable information in there that we hope will support her journey moving forward.
Again, we truly apologize for the inconvenience and appreciate your understanding. Please let us know if there is anything else we can assist you with.
1000% recommend 10X Health
My supplement cabinet became overflowing when I tried to heal myself with no background information.
I finally got to where I knew what brand of vitamins were the cleanest and best quality but just felt like I was taking an unnecessary amount of vitamins… especially with all the new “viruses” being made and dropped on us, I felt like I couldnt catch up and was seeing no sign of improvement with my body.
I would workout, eat healthy, fast, and just felt like my body was in a routine of doing good one week then failing me the next.
I ordered my 10x genetic methylation test on June 4th, sent my stuff back to them the next day and got my results on the 10th.
When I got impatient… as we all do, out of excitement, I emailed them just to check in and the responded the same day.
Super responsive and I believe it’s a fairly easy process to understand if you have an open mind and know it’s all worth it.
I began my vitamins a couple days later after they were delivered in just 2 days.
Not only do they send you supplements… but they educate you on the foods to eat and not eat so that you can receive your vitamins your body needs naturally through food as well.
From what I got out of all the information they sent me, they want to set you up to learn how to properly provide what you lack through natural nutrition as well so that you don’t always have to depend on vitamins.
I believe it’s helping me to take my supplements they recommended for me because I need a boost while I learn to change my diet to fit what I need.
Surprisingly, I only have to take 2 different vitamins and all of my results are truly what is wrong with my body and it was very warming to actually read and see the causes and symptoms that I’ve been struggling with and actually have some kind of understanding on how to take control.
In my opinion, it’s much safer than having to go get blood tests done all the time just to see if you are over supplementing your body and not knowing what your body needs…
I’m excited to see where this takes me.
I’d like to suggest to others that you cannot just rely on vitamins and supplements to change your health… you have got to put in work obviously to heal. Changing your diet, what you put in your body and how you treat it plays a huge role. And I believe 10X actually provides a good amount of information to get you on the right track.
I don’t believe they would provide all of what they do just to get you to buy some vitamins.
When you are truly ready to heal your body, you have to give a little.
Truly be dedicated to your health and make a change.
Date of experience: June 15, 2025
Reply from 10X Health System
Thank you for sharing your powerful journey! We are so glad the 10X Test gave you the clarity and direction you were looking for. It is incredible to see how you shifted from overwhelm to empowerment, and we are honored to support you as you take control of your health. Your dedication to true healing—through both personalized supplements and meaningful lifestyle changes—is exactly what 10X is all about. We cannot wait to see where this journey takes you!
Latest health money grab
Latest health money grab. Complete waste of money and i wouldn’t be surprised if the test ‘results’ are the same info just copied and pasted for everyone.
One of the biggest selling points of doing the genetic methylation test was to not supplement for the sake of supplementing. the test would provide you with the information needed so you can supplement what you’re deficient in..
Well turns out after all that money, i need to take their multivitamin, zinc, and magnesium.. oh and eat salads, sleep well, and exercise. 😂
Would not recommend, can’t believe this was so popular for something so stupid.
Date of experience: June 12, 2025
Reply from 10X Health System
Hello ,
I want to clarify that the genetic test is not generic or copied. It analyzes five key methylation genes which play a significant role in your everyday life. If we identify breaks, these genes may be functioning below 40%, which can impact gut health, anxiety, mood, sleep, energy, and overall well-being.
While some supplement recommendations may seem common, they are based on how your body processes nutrients due to these genetic variations. This test helps target what your body specifically needs, avoiding unnecessary supplementation as if you're taking too much of something you do not need that can cause over methylation , so we recommended you supplements that your body is deficient in.
We would be happy to schedule a one-on-one review to walk you through your results and answer any questions. Thank you.
Jennifer Moncayo - Exellence
To be honest, the ordering process has been a mess. I am writing to give acknowledgment to one individual who has been the sole bright spot in an otherwise bad experience. My order has been fraught with issues; however, one representative, Jennifer Moncayo, has been outstanding. She has been helpful, responsive, and very pleasant as she has worked with me to help address the multiple issues. I am the CEO of a support services group operating in 11 countries, and based on my experience with her, I would hire Jennifer in a minute. Sadly, my final issue has still not been resolved.
Date of experience: June 12, 2025
Reply from 10X Health System
Hello,
Thank you very much for taking the time to share your honest feedback. I sincerely apologize for the challenges you have faced during your ordering process; this experience certainly does not reflect the standard we strive for.
However, it is wonderful to hear that Jennifer Moncayo provided exceptional service and stood out positively throughout this situation. She will be delighted to receive your kind acknowledgment—feedback like yours truly motivates our team to continuously deliver excellent customer care.
I have also noted that your final issue remains unresolved. Please allow us the opportunity to resolve this promptly for you. We will reach out directly to address this remaining matter and ensure your experience is fully rectified.
Thank you again for your patience and valuable feedback.
Warm regards,
10x health team
Bad experience so far
So far, the experience hasn’t been good. I bought me and my husband a genetic kit. Mine came, his didn’t. I called customer service and the guy had so much attitude. When I gave him feedback on how the company can be clearer that although a customer is purchasing two kits from the same card, at the same time, the kits can be sent at different times from different labs, he gave me push back. He said “well, we tell you 5-7 business days”. Between that call, their lack of clarity, and all the reviews I’m reading, I’m really worried I just got scammed out of $1,200.
Date of experience: May 28, 2025
Reply from 10X Health System
Hi,
As we discussed, Kenneth’s kit is scheduled for delivery today. I will be here every step of the way to ensure this experience is a smooth and positive one for you. I truly appreciate the thoughtful feedback you shared—it was both fair and valuable. Once you have gone through the full process with us I believe an updated review will reflect the improved experience. I am excited for you to receive your results and begin your journey toward optimized health with 10X!
Cookie cutter report and recommendations
I’m guessing every customer gets the same recommendation after shelling out $599 for a genetic test - take these 4 supplements 1) zinc 2) magnesium 3) mentholated multi vitamin and 4) txg. Sound familiar ? Ridiculous waste of money .
Date of experience: May 04, 2025
Reply from 10X Health System
Hi there,
Our recommendations are personalized based on your unique DNA and the specific genetic breaks identified within the five genes we analyze. While it’s possible for two people to share similar results if they have the same genetic variant, that’s relatively rare. Your supplement protocol is tailored specifically to your individual profile.
Some individuals may only need one supplement, while others may be recommended five or six—this all depends on the number and type of genetic breaks found in their test.
If you’d like a more detailed explanation of your results and what they mean, feel free to reach out to sr@10xhealthsystem.com—I’d be happy to walk you through it!
I would give minus 10 stars if I could
I would give minus 10 stars if I could. Their genetic test is an absolute joke!
To begin with, I was never informed that my DNA sample would be sent to a laboratory overseas—in Australia. I find this unacceptable, as I was not given the opportunity to consent to international processing, which raises serious concerns about transparency and data privacy.
After waiting three months and making multiple follow-up calls, I finally received my results. What I received was shockingly generic, uninformative, and appears to be computer-generated rather than based on my actual DNA. The report lacked substance, personalization, or actionable insights. It provided general information that is widely available online, and rather than offering real value, it felt like a marketing tool designed solely to upsell me on additional overpriced products and services—specifically supplements and IV treatments costing thousands more. This is clearly not what I signed up for, and I believe I was misled regarding the value and nature of the service. I consider this to be deceptive business practice and, frankly, a breach of trust.
Date of experience: May 01, 2025
Reply from 10X Health System
Hi Katya ,
Thank you for taking the time to share your experience. We are genuinely sorry to hear that your interaction with 10X Health fell short of your expectations, and we sincerely apologize for the frustration this has caused.
At 10X Health, we are committed to providing every client with a transparent, high-quality experience, and we regret that you did not feel fully informed or supported throughout the process. While we partner with accredited laboratories that meet rigorous privacy, scientific and ethical standards, including some located internationally, we understand the importance of clear communication—especially around sensitive topics like data privacy and consent.
We want to acknowledge that the consent form you signed includes details about laboratory processing locations, including our lab in Austria, but your feedback indicates that we have an opportunity to make this information more accessible and better communicated. We are reviewing our onboarding materials and consent protocols to ensure they are as transparent and user-friendly as possible.
We’re equally sorry to hear that your genetic report felt impersonal and lacked the depth you were expecting. Our intention is to offer insights that support meaningful, individualized health optimization. We are actively sharing your feedback with our clinical and product teams to evaluate how we can improve both the content and clarity of our reports.
Lastly, we’re disappointed to learn that your experience gave the impression of a sales-driven approach. That is never our intent. We strive to educate and empower, not pressure, and your feedback is a critical reminder to stay aligned with that mission.
We’d truly appreciate the opportunity to connect with you directly to better understand your concerns and work toward a resolution.
Please feel free to contact our customer care team at sr@10xhealthsystem.com
Thank you again for your candid review—it helps us continue to improve and serve our clients with greater care.
Warm regards,
The 10X Health Team
Waste of money
Waste of money. 400 pages of useless information. Definitely not worth the price that they charge. On top of that they just tell you about all these vitamins in an specific dosage that makes it impossible to purchase separately. At the end, they charge you a lot of money to then sell you the supplements. SCAM
Date of experience: May 11, 2025
Reply from 10X Health System
Hi there,
Thanks for your feedback—we’re sorry to hear you feel this way. We want to clarify that the information you received is far from useless—your DNA doesn’t change, which means the insights in your report are lifelong tools for better understanding how your body works, especially when it comes to nutrition, fitness, and wellness optimization. To help you make the most of these insights, we’d be happy to set you up with a complimentary 45-minute consultation with one of our licensed providers. They can walk you through your results in detail and answer any questions you may have.
As for the supplements: they are personalized and custom-compounded to your genetic profile, which is why they may differ from off-the-shelf products. That said, you're never required to purchase them from us. Your report outlines the ingredients and dosages, so you're welcome to source individual components on your own if you prefer.
We’d love the opportunity to support you further and show you how this information can truly benefit you long term and we will be contacting you!
Pay up front hundreds and thousands and get nothing in return except no being able to account for your genetic labs 4 weeks after confirmed shipping.
Initially I was so happy to try this program I had listened to Gary’s podcasts about all these test could be helpful. The customer service initially was great to get you to order your tests. There was definitely a hint of up selling all the tests at once. I was desperate to feel better so found the money to do it with hopes it would pay off. After the blood test results were in I struggled to have any helpful communication with any providers. Did my call with the medical provider who honestly had very little interest in what my concerns were and spoke almost scripted. It was a struggle to get a copy of her recommendation for supplements. My assigned wellness provider then called me listing off numerous things they were suggested which I again felt hopeful. Only for him for stay the cost of these supplements where over a thousand dollars. When asked why he stayed that they are sold only in 6 month quantities. I explained that I would prefer to do one moth at a time as I am very sensitive and have numerous allergies. He stated they don’t sell them that way because it’s how the providers want it done for future testing. He then tried to offer various work around like “ let me try to get your my discount “ which was still minimal. When I asked to think about it an get back to him as it was another large purchase as I had bought the genetic test and blood work together over 1,000 he was dismissive. When I tried to call back later with questions as some of the supplements recommended where already in the optimize pill he never called or emailed me back. I called the supplement support line and was told they were not able to help and it needed to go though the wellness provider who was not responding. I wrote and email to the customer support and was told the issue would be escalated and I would receive a call that day which I never did. I called at 6 weeks to follow up on the status of my genetic testing and was told that it was only sent to the lab 2 weeks prior. So I have no idea where my genetic swab has for the 4 weeks prior as it was confirmed by my shipping information it had arrived. Again I reached out to customer service who told me they did not know where my genetic lab was during that time frame and stated it would now be another 2 week wait. I asked for a new wellness provider as mine had still not gotten back to me. The customer service rep said she saw that my last call/ email was marked critical but was unable to explain why nothing was done and said she would escalate it again. At this point I have no faith in the company and am so disappointed in the lack of support provided by the team or the effort to help people get better. The most effort I saw in trying to sell 6 moths of supplements and continue to try to push more tests without being able to support the test results from the ones I had already bought. I wish I could get my money back because this has been a terrible experience and I used money I didn’t have to try to get better and all it has done is fail me.
Update after the reply from 10x about all their plans to follow up to address these issue I have still not heard from them. Biggest waste of money. I am going to be posting everywhere that this is the biggest scam.
Date of experience: May 07, 2025
Reply from 10X Health System
Hi Samantha ,
Thank you for taking the time to share your experience with us. I want to start by sincerely apologizing for the frustration, disappointment, and lack of support you’ve encountered — this is not the standard we strive for at 10X Health, and I'm truly sorry that your journey with us has felt anything less than supportive and empowering.
Your feedback highlights several areas where we fell short. We understand how deeply personal and important this experience is, especially when you're investing both emotionally and financially in your health. You deserved better follow-up, clearer guidance, and more empathy from our team throughout your process.
Please know that we are taking this seriously. We will be reaching out to you directly to discuss your concerns and explore how we can make things right. Our goal is to rebuild your trust and ensure that you feel heard, supported, and valued moving forward.
Thank you again for bringing this to our attention. We truly regret that this has been your experience, and we are committed to addressing it with urgency and care.
This is a call center- that charges…
This is a call center- that charges 170x what they pay for your sample. They are understaffed. They are not reputable. DO NOT ORDER FROM THEM
CLASS ACTION LAWSUIT FROM PREVIOUS POST IS CORRECT- THIS IS GROUNDS ABSOLUTELY. THEY USE INSTAGRAM ADS AND CHARGE 600 DOLLARS, Feel free to contact me if you want to know about what I went through. A rep said he was going waive the fee of 35 dollars, even after I said I would pay for it, and then when my refund came the 35 dollars was gone.
Date of experience: May 04, 2025
Reply from 10X Health System
Hello Ted ,
Thank you for reaching out. To clarify the situation: you placed an order online for a genetic test with us and we promptly shipped your testing kit the following day. Shortly thereafter you contacted us requesting a refund , however, we were informed that a chargeback had already been initiated on your end.
As discussed, we had agreed to provide a full refund of $599 if the chargeback was withdrawn and we offered to confirm this in writing. Despite this, the chargeback process was pursued. Per our policy outlined on the website, a $35 fee applies once a kit has been shipped which was the case with your order.
Please understand that this was not a forced transaction — the purchase was made voluntarily and we did our best to work with you within our policy to issue a refund. We’re sorry to hear that you’re dissatisfied, and we do hope to have the opportunity to serve you in the future and support you on your health journey.
Warm regards.
My name is William Lowery PLEASE…
My name is William Lowery PLEASE beware! Absolutely the worst experience of my life dealing with this bunch. I purchased the test in August of 2024. No Reply for months me saying I can't see the results. I have asked for a refund threatened a lawsuit absolutely NO REPLY! Finally a call and email 4/15/2025. We found the problem here is this link use this DOB etc. Each time I login USER NOT FOUND. Honestly I know stuff happens in business but this takes the cake. If there is ever a class action lawsuit I would LOVE to help prosecute these criminals. Contact me please!
Date of experience: May 08, 2025
Reply from 10X Health System
Dear William, Thank you for bringing this to our attention. We’re truly sorry to hear about your experience and understand how frustrating this situation must feel. While this isn’t the experience we aim to deliver, we appreciate your patience and the opportunity to make things right.
Your feedback has been shared with our leadership and client experience teams for immediate review. We’re actively working to resolve your access issue and ensure you receive the support you were expecting from the start.
A dedicated team member will be reaching out to you directly to assist with next steps and discuss any concerns you may have, If you’d prefer to speak with someone immediately, please feel free to email us at SR@10xhealthsystem.com
We value your trust and hope to restore your confidence in 10X Health.
Definitely a biggest waste of money in…
Definitely a biggest waste of money in time customer service is terrible. It’s just a big money grab those other people out there do the same thing for a 10th of the price. The supplements are average at best.
Date of experience: May 08, 2025
Reply from 10X Health System
Hi there, I'm truly sorry to hear about your experience. We take feedback like this seriously and want you to know that our customer service has improved significantly and we're sorry to hear that your experience didn’t reflect the standard we strive for as we’re committed to providing timely, supportive, and personalized care to every client.
Our testing is truly one-of-a-kind in its depth and customization, offering insights that go far beyond standard wellness assessments. I’d love to set you up with a consultation to review your results with a licensed provider and help ensure you’re getting the full value from your investment.
As for the supplements — they are methylated and designed to work in sync with your unique genetic profile. It’s important to remain consistent with them to truly see their benefits over time. Thank you and look forward to supporting you!
My name is Kirk and I did the Genetic…
My name is Kirk and I did the Genetic Test Blood work and a consultation but I never was explained anything but what supplements I should take and not the break down of the genetic makeup and what diet and supplements and why I should take them. I have tried to get a hold of my rep rote emails and can’t get into my results to download so I have a record I paid for so I should be able to have my results, I have asked for someone to call me and every time I get I will have someone call you ASAP and no one calls, this experience has been horrible and very disappointing this is not how a professional business should be ran!
Date of experience: May 06, 2025
Reply from 10X Health System
Hello Kirk , we sincerely apologize for the lack of communication as that’s not the experience we aim to provide. To clarify, the $599 blood test includes a consultation, while the genetic test is a separate service. We’ve designed the genetic report to be easy to understand with helpful information and videos to guide you through your results.
I’d love the opportunity to personally connect with you, walk you through your testing details, and ensure you have full access to everything you need.
Looking forward to supporting you further!
It's a win-win for me!
First I would like to say that the 10 X Health grew very fast and I don't think people realize that when a company grows so fast things may slow up a bit until they can catch up with what's happening.
I personally had the DNA test and found it very helpful and it went a long perfectly with what my holistic nutrition had told me and was treating me for with supplements.
I was prescribed one supplement that my nutritionist had not told me about and I began to take it I've been now taking the supplement for at least 2 months and I already feel a difference in my energy levels.
I then decided I would take the blood test which I had no problem setting up and getting it done.
The staff at 10xhealth were all very helpful and I did not find the pricing over the top at all in fact I found their pricing very reasonable.
I would definitely recommend 10x health to anyone wanting to look closer at what's going on in their body. It's a win-win for me
Date of experience: May 05, 2025
Reply from 10X Health System
Thank you so much for your thoughtful review and for sharing your positive experience with 10X Health. We truly appreciate your understanding of the challenges that can come with rapid growth and your patience as we continue to improve our service delivery.
We’re thrilled to hear that the DNA test aligned with your holistic nutritionist’s guidance and that the supplement has made a real difference in your energy levels. It’s especially rewarding to know that our team provided a great experience and that you found our pricing to be reasonable — we work hard to ensure our services are both accessible and impactful.
We're grateful for the opportunity to support you on your health journey and look forward to continuing to do so every step of the way!
Biggest waste of money of my life
Biggest waste of money of my life! 400 pages of useless information telling you everything you already know about diet. If I followed the plan tbey recommended there is literally nothing left for me to eat according to my “Genetic markers” this is no exaggeration, there were 30 things I shouldn’t eat to every one thing that I should according to this report A total joke and waste of money for a mass produced report
Date of experience: October 01, 2024
Reply from 10X Health System
Hi Ron,
I'm really sorry to hear that you feel this way about your experience — your feedback is truly important to us. The report is designed to be comprehensive and at over 400 pages. It’s not meant to be interpreted all at once — it’s a tool meant to guide you over time, not overnight.
To help with this, we offer a free Clarity Call with one of our specialists who can walk you through your results, help you interpret key sections and tailor the insights to your goals and lifestyle. We’d love the chance to support you in making the most of your test results.
I will be reaching out to schedule that call and I’ll personally make sure you’re set up with someone who can walk you through everything step-by-step.
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