10 Second Racing Reviews 362

Thanks for the quick service! Much Appreciated.

Date of experience: June 14, 2025

Ordered APR front wind splitter through 10 Second Racing as they had it listed as in stock and ready to ship on their website where as other companies said it was a couple weeks out. This was on April 30th. It cost $130 USD more through 10 Second Racing compared to other sites, but as it was listed as in stock I figured I’ll go for it to avoid waiting. After A week of waiting for shipping info, I reached out as nothing had changed about shipping my order yet. I found out at this point only, that they do not have it in stock and will need to be built to order. Also found out at this point that I needed to pay an additional $300 shipping. Over the $100 I had already paid initially for shipping when I ordered it. 3 weeks later after still no word on my order, 10 second racing tells me APR is shipping my order to them and they will inspect and air mail it to me, due to the excessive wait I had already had. They did not do that, they ground shipped it. 6 weeks after I ordered, I finally received my wind splitter, APR makes a great product and I am super happy with it. I will no longer be ordering anything through 10 second racing however. They have since at least changed on their website that this product is built to order and they do not keep it in stock. (I have a screenshot of the page showing they said they had it in stock ready to ship) If you are thinking about 10 second racing for parts, I would look elsewhere.
This won’t let me reply to Dan’s reply. Just edit, so, Nope, No confusion on my part about which splitter I wanted, and ordered. I would be happy to show you the screen shot of it showing in stock ready to ship. This is not the first reply you have made to someone saying they were confused on which part they were trying to buy, seems to be your go to excuse. Seems like 10 second racing could use better management. Best of luck in the future

Date of experience: June 10, 2025

Even though they did not have the part I needed they were extremely quick in informing me of the situations and trying to to provide remedies that would work in its place. Just straight up with me and willing to help however they could. Even recommending a competitor because they couldn't source it exactly. That's the kind of service I want.

Date of experience: June 13, 2025

INCREDIBLE CUSTOMER SERVICE! Thank you for speaking to me like an equal and helping me

Date of experience: June 12, 2025

Satisfied with the customer service and ease of ordering

Date of experience: June 12, 2025

Thank you for shipping my intake on time!

Date of experience: June 12, 2025

Jack came up so clutch with my order. I needed help getting the right brakes for my charger and he took the time to help

Date of experience: June 12, 2025

Great conversation with the tech team. My headers and mid pipes shipped fast.

Date of experience: June 12, 2025

Service and overall experience was excellent. They really went out of their way to help with my project and orders

Date of experience: June 12, 2025

The staff was helpful and all my parts shipped in one day

Date of experience: June 12, 2025

Need to communicate better when a customer order something from you for the first time and item is on back order need to let customer know so he don't think it's a scam

Date of experience: June 05, 2025

Really impressed with the experience and knowledge from the tech service team. I’m working on a custom Ford 351 build and had lot of questions with how to start the process. There were two guys who worked together to help me out. Based on the call today alone I wouldn’t hesitate to shop here.

Date of experience: June 11, 2025

Communication was very good and they supplied the part in under 5 days. Would recommend

Date of experience: June 11, 2025

Excellent service and transaction. They were able to ship a special order edelbrock fuel system when nobody had it in stock. Thank you again

Date of experience: June 11, 2025

I called 10 second racing and ask about the x pipe, to see if it was in stock. They said yes, so I placed an order. Then was told, item not in stock will be in couple weeks, finally they said they shipped the order with a UPS tracking number. I checked and it showed item not received from seller. I contacted 10 second racing, they said it was cause of the holiday week, could have got delayed. I waited another week, still UPS did not received item. I even contacted UPS, they said no, please contact seller. Called again, got the same old story. Then I decided to call them back and cancel item. I ask why the shipping label shows only 2lbs. X-pipe weighs more than that. Got email saying cancel requested. Then I tried calling them, leaving message. sending email, Facebook, but no response on refund status. I contacted Affirm and they could do anything, so I called by credit card company to issue a dispute, item canceled, still waiting for refund. I would not recommend this company. Been since April 22, 2025, I placed order. I understand item back ordered, when you send me a email item on its way with a ups tracking number. But ups does not have item, I waited over a week, then decided to cancel. Did receive email confirmation of cancellation. No details on my refund, they say contact affirm and affirm said contract 10 second racing. I filed a dispute with affirm, should take this long for a refund from 10 second racing. If you read reviews that are one star, they are true. So Dan, I heard all the excuses. It’s so simple no product, then refund. I’m am using facts and email evidence that you canceled my order from my request. So if Affirm paid the loan to you, wouldn’t you that have the money authorize a refund to affirm so I get my money back. Stop this nonsense Dan! Did you forget how your refund policy work. Also Affirm can't issue refunds or cancellations without confirmation from the store. Yes, I read your comment. I would have not order the xpipe when I called and said it’s in stock, so I placed a order, then got word it’s on back order, I order from another business and got it way faster then 10 second racing.
Edit:
I still have business with 10 second racing, because you will not acknowledge that you will refund my money. Even Affirm says to contact 10 second racing to issue a refund. This is the only business that don't take care their customer. That is sad I have to file a dispute. So I hope that you read my review and fix it asap.

Date of experience: April 17, 2025

I looked up best price for my 2019 Honda accord and 10 second racing had them for $55.00 . It was the least expensive when I used Chat GPT … I called and I had a very nice gentleman Ray help me with all my questions. I really appreciate great knowledge and great service. He was super helpful & easy going and answered all my questions. Thanks 10 second Racing for great service.

Date of experience: June 11, 2025

Ordered Speed Engineering Longtubes and it took almost a year to fill the order. I never called because it was when the EPA was cracking down on emission parts so I was one of the last to get the non-catted Y pipe. I had no problems with this. Was told the order was on the way but there were additional parts I didnt order. Was advised that there would be a refund of $300 but it had to go through a different dept and would take a week or so. After several weeks of going back and forth on where the refund was, advised them I was going to contest all charges. They wrote an email back to me saying "They would call law enforcement and press charges against me for the merchandise." I'm a very fair person but these bozos are out of their minds. I did end up getting the parts but they are terrible to deal with. I wouldn't ever do business with them again and will advise ALL to stay clear from these pricks. NEVER AGAIN

Date of experience: November 21, 2024

Again 10 Second Racing comes through!! Great service and a fair price on a product. Fast and easy shipping.

Date of experience: June 02, 2025

Amazing communication and customer service. They always reply in a timely fashio.

Date of experience: June 02, 2025

Truly awful company with terrible customer service. They ‘Dan’ service manger is refusing to provide a refund, even though they were unable to provide the item purchased. It is unbelievable that a company can steel money and think this is acceptable. I want to let as many people know not to use this company, they are crooks!

Date of experience: May 12, 2025